Monsterplumb Ltd Reviews

Name: Monsterplumb Ltd
Rating: 4.92

4.9 Rating 2,074 Reviews

99 %

of reviewers recommend Monsterplumb Ltd

Company Reviews

Metrics

Info

4.9

Based on 2,074 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

03335777911

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Monsterplumb Ltd 5 star review on 23rd May 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As before the Covid-19 outbreak, the device from Monster Plumb was speedy and reliable. I felt well informed on progress of my order which only took a couple of day to arrive despite lockdown difficulties. Thankyou guys.”

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“Excellent service even though the post is really busy at the moment we still got our purchase very quickly. Would definitely buy from you again xx”

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“I’m a builder and I’ve just used Monsterplumb for the first time. Fantastic service and prices. I’ll be using them now for all future jobs”

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“Great service & prices👍 Delivery charge is high for a small fittings, but that’s just a small complaint.”

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“Brilliant service with quick delivery!”

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“Great product solved the problem easily”

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“Very good indeed and would use again. It was only a small order so postage costs were relatively high but still cheaper than others. Arrived quickly.”

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“Great to deal with Item came the next day Cheers”

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“Very good prices backed up with updated delivery information which i would have been pleased under normal circumstances, without the lockdown which made it all the more impressive. Steve, heating professional”

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“Good product at a good price and fast service”

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“Great service. Top prices! 👍🏻”

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“Nothing wrong with the service I received but there should have been a note on the ad that this item required special tools to fit. I shall be returning them.”

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“What can I say, great prices, and always deliver on time. Re-assuring to know this company is still going strong”

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“Easy to navigate website, good prices and speedy delivery. I had a small post sales query which was dealt with quickly and courteously by Chad. I have no hesitation in recommending Monsterplumb and would happily buy again from the company.”

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“Good service, order always correct, fast delivery even in these bad times.”

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“There isn't really an awful lot I can say as a review. I bought a Drayton TRV valve. The price was fair and delivery arrived very quickly and was well packaged. I only buy things like this infrequently but I would use again”

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“This was the first time I have used Monsterplumb and it was a stress free experience. The communication on the delivery of my order was excellent and it arrive complete, intact and on time. They are also cheaper than Toolstation and Screwfix on most items 10/10”

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“Very good service. Arrived on time. Exactly as ordered.”

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“Quick delivery and excellent price professional service”

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“Description and delivery cannot be faulted, the item delivered was exactly what I ordered and expected. I slight discrepancy or clarification required please VAT for 24 = 4.80 but in the summing up it is written 5.80? Andrew”

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Hi Andrew, Thanks for your Feedback. Regarding the VAT, as your order was under £70 excl VAT, there is a standard delivery & Handling fee charge of £4.99+VAT. The £4.80 would have been VAT on your materials, and there would have been a £1 VAT charge on your delivery & Handling Fee, which equates to the £5.80 charged. I hope this helps, any problems whatsoever please do not hesitate to contact us. Monsterplumb Ltd

Monsterplumb Ltd is rated 4.9 based on 2,074 reviews