Monsterplumb Ltd Reviews

Name: Monsterplumb Ltd
Rating: 4.92

4.9 Rating 2,074 Reviews

99 %

of reviewers recommend Monsterplumb Ltd

Company Reviews

Metrics

Info

4.9

Based on 2,074 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

03335777911

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Monsterplumb Ltd 5 star review on 23rd May 2022

Anonymous // 01/01/2019

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“Got what I wanted and delivered on time. Fantastic service.”

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“Excellent service and good price, the radiator was well packed and in perfect condition, so much easier than going down the merchants and paying twice as much then having to lug it home. Very pleased.”

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“Parts came quickly and their price was good. An incorrect part was resent immediately.”

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“Brilliant service, ordered late on Sunday evening, dispatched Monday and arrived on Tuesday morning … Thank You”

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“They had everything I needed all in one place. All too often I’m finding I have to travel to three different vendors to buy everything I need. Competitive prices and quick delivery. Excellent service all round. Thank you.”

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“Monsterplumb is one of the best companies I have been fortunate enough to have dealt with. Would strongly recommend them”

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“Fantastic service with very fast delivery”

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“Very quick delivery. Very good prices.”

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“Have used Monsterplumb twice and found the product bought very well priced, in stock and delivered quickly. Highly recommended.”

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“products delivered to specification and communication was good.”

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“I have not received the goods/paid for. Please issue full refund soonest. Very, very disappointed with your poor service and so is my customer. LAWRENCE BYFIELD.”

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Good Morning Lawrence. Many apologies for the issue you have experienced. I can see that you ordered on Saturday last week, and your item was despatched on Monday, for delivery Tuesday by DPD. You will have received an E-Mail stating this had happened, and also on Tuesday morning with an hour time slot of the delivery. From the tracking it looks like the DPD driver struggled to find your address, and the delivery sadly failed. An E-mail would have been sent to you informing you of this, and requesting delivery instructions to help the driver. Unfortunately, there was no reply or instructions given. They tried again to deliver on Thursday, with the usual E-mails being sent to inform you of this. Sadly again, they could not locate your address to deliver. Another E-Mail was sent informing you off this, and again requesting delivery instructions to help the driver find you. No information was given by yourself, and as a result on Friday night i can see the parcel has been returned to sender. Again, apologies you never received your parcel, when living in a vast countryside location, sometimes the drivers do need a little help, without this it can be very difficult to find you. We will of course process your refund as soon as the office re-opens tomorrow.

“Amazingly quick delivery time from ordering to delivery of an item I needed urgently and which was unattainable locally. Ver impressed”

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“All items arrived when they were supposed to and all correct. Will be telling my friends to use u if they need any fittings.”

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“Monsterplumb has really good stock,service and decent prices very good company”

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“Helped us out tremendously with a job deadline by organising a pick up of large bore chrome tube . Many thanks. Ctp plumbing.”

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“Very quick with delivery service!!”

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“Good price and very speedy delivery.”

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“Goods arrived quickly, all in good order. Nice one.”

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“Excellent service and cheapest”

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“After purchasing a select few of our required sundries / goods from other online retailers, I can categorically confirm Monsterplumb to be the most efficient with best customer service. I wouldn't even entertain another online merchant if Monsterplumb has stock of a particular item, prices are unlikely to be beaten and service unmatched. Another satisfied customer once again.”

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Monsterplumb Ltd is rated 4.9 based on 2,074 reviews