Monsterplumb Ltd Reviews

Name: Monsterplumb Ltd
Rating: 4.92

4.9 Rating 2,074 Reviews

99 %

of reviewers recommend Monsterplumb Ltd

Company Reviews

Metrics

Info

4.9

Based on 2,074 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

03335777911

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Monsterplumb Ltd 5 star review on 23rd May 2022

Anonymous // 01/01/2019

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“Next day service with good prices.”

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“Had want I wanted ,fast delivery deff doing business again”

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“Good service and just what we required”

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“Paid to get next day delivery I have sat by window no one has been near or by and they said it has been signed for ??? what a waste of money we paid for next day delivery”

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Hello Elaine, apologies for this issue. Your item was especially sent out from our warehouse Tuesday, as one of the very few orders despatched as we are closed, we went out of our way for you to despatch this by FedEx whilst in the middle of stock taking. Unfortunately, we have no control over the Fedex driver delivering, which is where this has gone wrong. All is addressed correctly and on the Pre 12 delivery you paid for, as you would be able to see from the tracking you have looked at, where it is noted as delivered and signed for. We are currently investigating where the Fedex driver has incorrectly delivered the parcel, so we can locate it and will let you know immediately. We do feel that as frustrated as you must be, leaving a 1 star review within minutes of initially letting us know there was an issue, and also that you can clearly see that it is not a fault on our behalf, after we had gone out of our way to despatch this for you, is a little unreasonable to be honest.

“Very efficient and competent company. First rate service. I made a mistake in ordering so had to return thermostat. Within 5 days of making my initial order a return was made refund processed and correct item received. Oh if only all businesses were so efficient.”

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“Great service. Good product and quick delivery”

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“Goods as described great value and delivered ultra fast can't get better”

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“Quick and easy to order, arrived when arranged and cheapest black talons I could find online”

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“Was struggling to find the parts I needed at a competitive price. Discovered MonsterPlumb online and they were cheaper than other places. High quality parts ordered and delivered in 2 workings days in perfect time to complete the job.”

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“Very reasonably priced. Very fast delivery. Would highly recommend monster plumb”

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“Arrived promptly and as described”

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“Excellent service, price and speed of delivery excellent, just wish they included pictures drainage as well.”

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“Extremely quick service. Driver courteous. Handed parcel to me personally. A very happy customer.”

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“Fantastic- quick delivery and good communication AAAAA+++++”

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“Brilliant website, loads of stock good prices and quick delivery”

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“Ordered online, excellent method via a great website; service excellent, delivery on time and as advised; will use again and again for future requirements; thank you, keep up the good work.”

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“Items were delivered as ordered the following day. A very prompt service.”

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“Quick, very reasonably priced and well packaged. Perfect.”

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“Our upstairs toilet had slowly started to repeatedly ‘ghost flush’. Turned out the flapper valve was not sealing properly. I think they harden with age. Following a Google search, found that Monsterplumb stocked them at a very competitive price, in stock and on quick delivery. Ordered one which came in two days. Delivered by DPD within minutes of the advised delivery time, fitted it and in less than ten minutes the toilet was behaving itself again. Very satisfactory outcome.”

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“Fast, efficient service. Many thanks.”

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Monsterplumb Ltd is rated 4.9 based on 2,074 reviews