Monsterplumb Ltd Reviews

Name: Monsterplumb Ltd
Rating: 4.92

4.9 Rating 2,075 Reviews

99 %

of reviewers recommend Monsterplumb Ltd

Company Reviews

Metrics

Info

4.9

Based on 2,075 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

03335777911

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Monsterplumb Ltd 5 star review on 23rd May 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service”

Helpful Report

“It was the first time I have used this company but was so impressed with the excellent customer service. I ordered the wrong programmer and so returned knowing that I would need to pay the return cost and asked for a different type, as a gesture of goodwill Chad Weaver refunded the postage for the new programmer that I ordered. That was very kind and I have now saved them in my bookmarks for any other items I might need. An excellent company to buy from and speedy delivery too! Recommend to everyone!”

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“Excellent service and very competitive prices from Chad and next day delivery. Highly recommended”

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“Bought some myson radiators,quick delivery ,great price all round good service.”

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“Chad or Monsterplumb has quite possibly been the most helpful merchant that I have purchased from ever. Firstly, after placing my order on a Sunday, I had an email by 9am monday as it was processed and details of dispatch were given, next day signed for delivery as standard! I asked Chad to hold my order back by a day so that I would be in to receive the package which he quickly confirmed wasn't a problem. After taking delivery, I opened the package to find that I had received the wrong model of thermostat (multiple versions of the same on in different configurations). I rang up and chad was happy to help down the phone, firstly apologising that it may have been a warehouse error and he would endeavour to send out the correct one. Upon checking, it was in fact an error on my behalf, I had ordered a "wired" version of the Danfoss TP5000, instead of a "mains" version of the TP5000. After a few emails with images of the one I which I was trying to replace, Chad got the information from the manufacturer, packaged up the correct replacement and dispatched again, the same day with next day delivery. Fantastic customer experience, extremely helpful and I will definitely be coming back to purchase from Monsterplumb for any further needs, Thanks chad! 5*****”

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“Quick. helpful. to the point.”

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“Fantastic service - excellent prices - prompt delivery and kept up to date all through the process. Highly recommend.”

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“Brilliant. The item came the next day. No problems at all.”

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“Easy to deal with great prices”

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“Fantastic service and received goods the next day. I have no problem in recommending them to my friends and family. Many thanks”

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“Very helpful, with personal delivery to my front door - could not ask for more”

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“Found them helpful and organised to the extreme. Nice to do business with people that are ofay with their products.”

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“Fantastic service. I would highly recommend Monsterplumb!”

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“I was struggling to find a particular radiator valve,which I found on line at Monsterplumb,the price was very competitive and delivery was prompt. I am very satisfied with this product and pleased that i was able to obtain it after struggling to source it locally Occasional DIYer”

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“Fast delivery and products as expected.”

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“Superb service, including a phone call to check my unusual email address, prompt delivery and excellent price. Well done thanks”

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“Excellent communication, accommodated an earlier more convenient delivery agrangement. Cheers”

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“Quick delivery and made sure I got what I needed in time.”

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“Very good. Will be recommending.”

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“I recently purchased a radiator from this company and would definitely recommend them to anyone. They were so helpful (especially Chad). Thank you”

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Monsterplumb Ltd is rated 4.9 based on 2,075 reviews