Monsterplumb Ltd Reviews

Name: Monsterplumb Ltd
Rating: 4.92

4.9 Rating 2,075 Reviews

99 %

of reviewers recommend Monsterplumb Ltd

Company Reviews

Metrics

Info

4.9

Based on 2,075 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

03335777911

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Monsterplumb Ltd 5 star review on 23rd May 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Competitive luck priced goods, straight forward online ordering & payment. Goods received the following day exactly as ordered.”

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“Good communication, Competitive prices and quick delivery....spot on !”

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“Great value and excellent customer service...a dispatching error was quickly and courteously resolved, Would happily use this supplier again. Highly recommended.”

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“Top service and fast delivery. 100% Fully recommend.”

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“Delighted with the items, exactly as described and highly competitive prices! Will definitely be recommending you to my friends and family”

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“Excellent service , prompt delivery and competitive pricing.”

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“Top service and fast delivery!”

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“product exactly as described, bought to replace an existing, failing device. Very prompt, dispatch and delivery, no problems experienced”

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“Great company would recommed”

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“Excellent website easy to use and very informative. Easy to enter details and products arrived on time and in full would recommend this site to everyone”

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“Fantastic service”

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“Great products at competitive prices and a good service overall 👍👍👍”

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“Great customer service. Would highly recommend”

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“Super fast delivery rang for imformation on product and was very helpful will use again”

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“Super-quick delivery and a great price. Will definitely use again.”

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“Very quick service and lots of choice.”

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“Ordered from a monster plumb and all arrived in excellent condition as expected and were delivered quickly and on time!”

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“Quick despatch and usual confirmation. Good on prize comparing with other shops. However packaging was not acceptable. I understand that it is a start up company but sending 12 items in a bag which good be easli torn rather than cardboard did not make professional impression with over £500 order.”

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Good Afternoon Jacek, I am very sorry you are disappointed with the packaging on the order you received. Your order came direct from our supplier the next day as stated, our supplier is less than 2 miles away from your delivery address, and they delivered in person to your door to deliver the order. At no point would your products have been through any kind of delivery depot, as would have been the case if we were sending it via Parcelforce. If that was the case we always ensure that all orders go out in the best packaging possible to ensure the products arrive in brand new condition, and always bubble wrapped heavily if smaller items, which go in a courier bag. In your case, the supplier has put the items in one of their heavy duty bags for ease of delivery more than to avoid damage, as they knew that it would be delivered safely by themselves. If that is not the case please let me know and I will arrange to have the damaged items picked up and replaced immediately. Again, I can only apologise you are not happy with the service you received. Kind Regards Monsterplumb Ltd

“VERY GOOD SERVICE DELIVERY ARRIVED DATE GIVEN INSPITE OF POOR POST DELIVERY”

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“Really good serice”

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Monsterplumb Ltd is rated 4.9 based on 2,075 reviews