Monsterplumb Ltd Reviews

Name: Monsterplumb Ltd
Rating: 4.92

4.9 Rating 2,075 Reviews

99 %

of reviewers recommend Monsterplumb Ltd

Company Reviews

Metrics

Info

4.9

Based on 2,075 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

03335777911

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Monsterplumb Ltd 5 star review on 23rd May 2022

Anonymous // 01/01/2019

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“Excellent in every way if only everybody could be this efficient life would be much easier. 100% recommend this company, thank you.”

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“First time I've ordered from here. Had an amazing over on Radiator Valves. Website is clear. Order went through straight away, and was delivered super fast in 2 days. Will defo shop here again.”

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“great price and great service. if only other plumbers merchants were this good”

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“Excellent price, speedy delivery...will use Monsterplumb again....”

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“Good products but delivery was haphazard and unreliable”

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Good Evening Geoff, I apologise for the issue you experienced with your delivery. As discussed on the phone when we called you, unfortunately one of the guys in the office had failed to mention to you in his delivery confirmation E-Mail that the order would be coming in 2 seperate deliveries the next day, we apologise for this. In our defence, on the day delivery was stated, nobody was in for either delivery anyway, and although you left a note on the door for us to leave the items in the porch, that was fine for the small box of radiator valves, but we could not have got a 3m long bundle of copper tube in your front porch. It is also asking for trouble leaving copper tube unsigned for, as the chances of it going missing before you got home are very high, so it is company policy not to leave it without a signature. So we think "delivery was haphazard and unreliable" is maybe a little harsh on us. Again, many apologies for the mis-communication. Best Regards Monsterplumb Ltd

“Fantastic price and delivery very fast. Excellent values will order again from this site”

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“Highly reccomended. Good quality and fast delivery.”

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“Reasonably priced and prompt delivery.”

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“Good prices, prompt delivery and I was kept informed about the delivery details, with the option of requesting a local shop drop if I was going to be out (which I was).”

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“Items turned up when expected and all look good.”

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“Great products, great price Excellent communication and next day delivery What’s not to like ! Really happy and would definitely recommend”

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“Used Monsterplumb for the first time for a couple of TRVs and Lockshield Valves. Great prices, communication and prompt delivery. Would not hesitate to use again and recommend their services to others ...”

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“Great service from start to delivery. I messed up my order and the guys sorted it with no fuss. Delivery was in good time and I was keeped up to date on delivery date and time. Recommend.”

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“Low priced goods backed up with responsive service and delivery. What more could you want?”

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“Order late in day, arrived first thing next day. Brilliant service.”

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“Quick delivery and lower prices than elsewhere.”

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“Good prices and quick to reply to emails and dispatch items”

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“Great prices and very good service.”

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“Excellent product range that has been carefully picked and swift professional service from start to end.”

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“Perfect, Cheap and fast delivery.”

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Monsterplumb Ltd is rated 4.9 based on 2,075 reviews