Monsterplumb Ltd Reviews

Name: Monsterplumb Ltd
Rating: 4.92

4.9 Rating 2,075 Reviews

99 %

of reviewers recommend Monsterplumb Ltd

Company Reviews

Metrics

Info

4.9

Based on 2,075 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

03335777911

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Monsterplumb Ltd 5 star review on 23rd May 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything was great but I found the shopping basket kept deleting items so I am now without pipe clips which is frustrating, could have sworn they were in the basket when I checked out!!!”

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“Central heating programmer ordered delivered as required and quickly via DPD.”

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“Ordered replacement thermostatic valves. Best price and fast delivery.”

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“As a Heating engineer that uses consumables like they are going out of fashion, Monsterplumb is an absolute god send. Perfect products at very very competitive prices, what more could we ask for. Keep up the great work 👍🏻”

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“Monsterplumb needed to order a radiator in from the manufacturer but the first 2 (to them) were delivered damaged. I was kept up to date with their problems/progress and was impressed with their communications. The radiator and velves (all at very competitive prices) arrived by DPD exactly as promised. Totally recommend.”

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“Goods despatched and delivered in a timely manner and intelligently packaged. Competitive prices too. Thank you.”

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“The themostatic valves were far cheaper than I could find elsewhere online and my order was delivered quickly. I would recommend Monsterplumb and would certainly order from them again.”

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“I ordered 9 Drayton TRV4 thermostatic valve packs with included lockshield valve on a Thursday afternoon at a very good price and they were with me by mid morning on the Monday. Delivery was free. They are now fitted and working well. Very good service.”

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“Excellent service. Competitive prices”

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“Bought some radiator valves and they were each £4 cheaper than Amazon with free delivery. Amazon wanted £7 delivery charges. Arrived quickly and well packaged. Will certainly use Monsterplumb again.”

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“Excellent prices and delivery service with no wasted packaging.”

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“Best price I could find, very quick delivery that's what I like!”

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“rapid delivery of excellent-priced items”

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“As an installer I am always looking to find a branded products at the best possible price in order to serve my customers (you don't always get that at the merchants). Having stumbled upon "Monster Plumb" online by accident I found the whole process absolutely faultless and received my goods at extremely competitive prices and as promised. I will be using you again, however you will need to look at your range further as you are missing items hat I would need in the future.”

Helpful Report

Good Morning Gary, Thanks for taking the time to leave your comments, it is much appreciated! We have a new website due to launch in the immediate future, the amount of products displayed will improve quite drastically over time on this new website. In the short term, if there are ever any products you would like that we are not showing, please by all means drop us an E-Mail or give us a call and we will get a quote back to you ASAP. Thanks again! Monsterplumb Ltd

“Quick service and best prices around”

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“Very please with price and delivery timing”

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“Radiator valves at a very competitive price Fast and efficient delivery.”

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“This is my second order, and its been brilliant service each time! Will be back for sure :)”

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“Price and service very good I would recommend using Monster Plumb”

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“Mid position valve and actuator arrived very quickly. However, the unit had sustained a certain amount of damage at some point before delivery. Part of the plastic quick release/retaining mechanism was broken, which I managed to glue back on for satisfactory repair. Also, two of the three olives supplied were bent out of shape, so I had to use alternative ones. This said, the valve is now installed and is working perfectly”

Helpful Report

Hi Chris, Thanks for leaving us your comments. You should have contacted us regarding the state of the product, this is not acceptable and we would have arranged for a replacement product to have been sent out straight away. If you have any issues moving forward with the valve please let us know. Best Regards Monsterplumb Ltd

Monsterplumb Ltd is rated 4.9 based on 2,075 reviews