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MoneyPlus Energy Reviews

4.9 Rating 381 Reviews
100 %
of reviewers recommend MoneyPlus Energy
4.9
Based on 381 reviews
Customer Service
Communication Channels
Telephone, Email
Read MoneyPlus Energy Reviews
Anonymous
Anonymous  // 01/01/2019
All staff that I spoke to were warm and friendly, had a problem putting Meter reading on Portal made a phone call to yourselves and it was sorted straight away thank you. Linda.
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Posted 5 years ago
Very friendly service and really helpful
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Posted 5 years ago
Very helpful agents on the telephone very polite and try to answer all your questions Highly recommended energy company
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Posted 5 years ago
The man I spoke to was very helpful and we completed my business quickly to my satisfaction . He was very informative and explained in plain language for me, how to submit my meter readings in the future.
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Posted 5 years ago
Re:issue with meter reading Our last provider did not communicate with us and you replied quickly and with solutions. We are extremely happy to have swapped to MoneyPlus. The customer care is exemplary. Thank you! Have a fabulous Christmas.
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Posted 5 years ago
Fantastic and personal customer services. My issue was resolved within an hour and we have made a good saving on our monthly bills by switching from our previous supplier. I would highly recommend MoneyPlus and am very happy to be supporting this small, independent energy provider with their excellent and affordable services.
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Posted 5 years ago
If the service I received today is the way my account will be run I'm very impressed.
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Posted 5 years ago
The switch was easy and I saved money but what pleased me was that they answered my call within seconds and the customer service was great. What I am used to is at least a 30 minute wait with Scottish Power and British Gas before them. Coincidentally, I was calling because Scottish Power were still charging me despite switching over 2 months ago. Moneyplus took care of everything and put me at ease with their practical and simple advice. I am now waiting for a refund from Scottish Power. Thanks Moneyplus Energy!
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Posted 5 years ago
Very good correspondence and email communication. Friendly and helpful staff, excellent.
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Posted 5 years ago
Called as I was having trouble reading my meter as its a smart meter. The advisor knew exactly how to talk me through it. All sorted really easily and happy with service.
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Posted 5 years ago
Just joined and quick efficient service so far. Thank you.
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Posted 5 years ago
Very clear conversation with a uk based operator..... to the point and helpful.
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Posted 5 years ago
My first discussion with this company regarding switching to them regarding switching to them was very good.Their representative covered all of the points required clearly and without padding.Great!
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Posted 5 years ago
Best Company in 20 years ive dealt with. Definitely will be recommended. THEY GIVE YOU AN ONLINE PORTAL WHERE EVERYTHING IS SO EASY TO UNDERSTAND. 5* GUYS WELL DONE
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Posted 5 years ago
The switch process is incredibly quick & simple, and I have reduced my monthly energy bill by 25% Couldn't be happier!
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Posted 5 years ago
Excellent savings, east to use portal answer phones quickly
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Posted 5 years ago
Simple switch service with good communication throughout. The bill is much easier to understand than other energy suppliers and most importantly I’m saving money every month.
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Posted 5 years ago
When my contract finished with BG. I found dealing with moneyplus energy so simple and easy. And saved over £900.
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Posted 5 years ago
Really appreciated the personal and speedy resolution to my query along with additional support offered.
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Posted 5 years ago
Great experience so far. Saved me money plus the switch was so simple. They've taken care of everything fro me!
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Posted 5 years ago
MoneyPlus Energy is rated 4.9 based on 381 reviews