MoneyPlus Energy Reviews

Name: MoneyPlus Energy
Rating: 4.88

4.9 Rating 381 Reviews

100 %

of reviewers recommend MoneyPlus Energy

Company Reviews

Metrics

4.9

Based on 381 reviews

Customer Service
Communication Channels	Telephone, Email

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No problem. The email from a named person made massive difference when contacting”

Helpful Report

Posted 4 years ago

“My experience with MoneyPlus to date has been excellent. I moved from British Gas concerned about the move and I had nothing to worry about.... great service.”

Helpful Report

Posted 4 years ago

“Great service, very pleased with lady on the phone she sorted my problem very efficiently.”

Helpful Report

Posted 4 years ago

“Switch took place last weekend, all good. Have been emailed twice for meter readings, but was unable to email them. Believe there was portal issues. However I phoned instead and found your staff extremely helpful and polite. When I asked for my peak and offpeak times it wasn't a problem. First time ever I've been given them, when asked for. Excellent.”

Helpful Report

Posted 4 years ago

“As you are a new company I have switched over to you and see how much do I save in the coming year. I would suggest that I have smart meter so I would like to that you check the meter reading. I hope in coming month you can do so .”

Helpful Report

Posted 4 years ago

“Very good service, polite and understanding”

Helpful Report

Posted 4 years ago

“Had initial issues when switching supplier , not MoneyPlus fault. They helped me when I called to sort it out”

Helpful Report

Posted 4 years ago

“So easy to deal with we have just switched through look after my bills and we made a substantial saving”

Helpful Report

Posted 4 years ago

“I have spoken to the company twice now - on both occasions helpful and pleasant to deal with”

Helpful Report

Posted 4 years ago

“Ian. Was very good with me and polite. As a new costomer im very pleased. Mr M Swaby. Many thanks.”

Helpful Report

Posted 4 years ago

“Very helpful”

Helpful Report

Posted 4 years ago

“Good service, great customer care, prompt and get back to you as promised.”

Helpful Report

Posted 4 years ago

“Spoke to customer service who answered the phone quickly and helped me to read my meter. Very good correspondence and they have kept me up to date with everything that is going on.”

Helpful Report

Posted 4 years ago

“As one not used to this new technology everyone has been very helpful. Your patience is a virtue.”

Helpful Report

Posted 4 years ago

“Very efficient switchover & helpful customer service.”

Helpful Report

Posted 4 years ago

“I haven’t yet fully switched, but so far, the process has been simple, painless and straightforward.”

Helpful Report

Posted 4 years ago

“Fast answering times on phone, very helpful call handlers, had to remind them of some pieces of information and would like to kept up to date on others, but so far so good, keep it up!”

Helpful Report

Posted 4 years ago

“Excellent service. Very pleasent and curtious. Extremely helpful.”

Helpful Report

Posted 4 years ago

“I've only just changed over on the 4 September and i must say they have been so helpful the day i changed over right upto now any questions I've had have been answered very quickly and they are always there to help when you need them for any questions what so ever, Amazing company what ive seen so far in the short period i have been with them”

Helpful Report

Posted 4 years ago

“customer service was very helpful.”

Helpful Report

Posted 4 years ago

MoneyPlus Energy is rated 4.9 based on 381 reviews