MoneyPlus Energy Reviews

Name: MoneyPlus Energy
Rating: 4.88

4.9 Rating 381 Reviews

100 %

of reviewers recommend MoneyPlus Energy

Company Reviews

Metrics

4.9

Based on 381 reviews

Customer Service
Communication Channels	Telephone, Email

Anonymous

Anonymous // 01/01/2019

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“Observing that our monthly payment had fallen behind we sought to eradicate the deficit in stages. However having opened up the web my memory failed to recall my password: I needed to reset. In this, over the telephone, and with other computer speak jargon and relevant pages of information I was patiently aided by member of staff Aisha, as also was my wife. Aisha brought our attention to paragraph after paragraph we needed to address/tick in the most sympathetic and understanding manner guiding as she was a couple fast approaching 86! As a reward I hope she was given with a day off!”

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Posted 4 years ago

“It is nice to come across a company that takes customer service seriously with a real person to sort out any questions you may have. It looks like i am on track to save a great deal of money to boot!”

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Posted 4 years ago

“very nice lady i spoke to she was great no problems”

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Posted 4 years ago

“Very quick at answering the phone. Very helpful.”

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Posted 4 years ago

“Fantastic help and advice. Great saving. Thank you. Ian Martin”

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Posted 4 years ago

“I recently contacted the customer service team to discuss tariff options. The assistant (Ralph) was not only very professional and receptive, he actually did what he said he would do and phoned me back today with a good offer. I have switched energy suppliers several times over the past few years and the MoneyPlus customer focussed approach is a refreshing upgrade!”

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Posted 4 years ago

“Lady I spoke to was extremely helpful, polite and understanding.”

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Posted 4 years ago

“Very professional and helpful girl pleasant and great communication skill 👍🏻”

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Posted 4 years ago

“Excellent customer service. Knowledgeable, helpful, understanding, friendly and professional. I felt that the advisor was committed to making the overall experience as easy as possible explaining everything in the appropriate amount of detail.”

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Posted 4 years ago

“Customer service is brilliant And offering an excellent servixe to go with, cant complain at all. Quick to answer the phone And Quick to handle situations when needed. Havent been brushed off with any enquiry, all in all id recommend. Pleased to have switched over :)”

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Posted 4 years ago

“Superb service. Responsive, knowledgeable, helpful and efficient.”

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Posted 4 years ago

“Good communication and advice thanks”

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Posted 4 years ago

“Customer advisor I spoke to was incredible! She was very helpful, friendly and went out her way to explain everything to me! Hope she gets some recognition from her manager for this!”

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Posted 4 years ago

“Spoke to a very lovely lady today, who sorted my bill out for me. She was polite and professional, and made me feel at easy.”

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Posted 4 years ago

“Very good and understand very pleasant to talk”

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Posted 4 years ago

“I have been very impressed from the start. Your communications ( emails, snail mail and phone) have been professional, very helpful, immediate and no waiting on the phone as ones blood pressure rises exponentially ! Long may it last.”

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Posted 4 years ago

“Had a problem with electricity now all sorted thanks”

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Posted 4 years ago

“Many thanks to Johnathan mills from MoneyPlus energy for fixing the problem we had with no electricity now all sorted thanks once again 👍”

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Posted 4 years ago

“Hi just moved over to Money plus Energy on Fri 10th had a hiccup bank holiday monday but a big thank you has to go to Jonathon Mills thank you so much”

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Posted 4 years ago

“Excellent experience would recommend to everyone It was a truly personal service”

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Posted 4 years ago

MoneyPlus Energy is rated 4.9 based on 381 reviews