MoneyPlus Energy Reviews

4.9 Rating 381 Reviews

100 %

of reviewers recommend MoneyPlus Energy

Company Reviews

Metrics

4.9

Based on 381 reviews

Customer Service
Communication Channels	Telephone, Email

Anonymous

Anonymous // 01/01/2019

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“The lady i was speaking on the phone today with was a very nice lady and a brilliant helper, moneyplus energy is really just a brilliant company with lovely, brilliant staff.”

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Posted 3 years ago

“Was very easy and quick to get through.”

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Posted 3 years ago

“Very helpful, clear advice given on the energy bills thank you”

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Posted 3 years ago

“Have had no problems. You are easy to get in touch with, answer phone promptly.”

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Posted 3 years ago

“Considerable saving on our previous electricity supplier. Katie Birkbeck in the call centre team really helpful.”

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Posted 3 years ago

“Spoke to reece today, excellent service”

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Posted 3 years ago

“Very good service”

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Posted 3 years ago

“Spoke to a very pleasant gentleman. He mentioned it was his first call but he was polite and didnt seem to be too flustered in his new role. He was very informative and was able to answer all the questions I had. Happy to finally be able to save money on my electricity.”

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Posted 3 years ago

“For the short time that I'd been with you I found that any queries that I had were dealt with most satisfactorily. I shall consider using your company again if necessary.”

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Posted 3 years ago

“Excellent prices and first-class customer care.”

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Posted 3 years ago

“Sorry you got no snow lady on phone was A1”

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Posted 3 years ago

“I've been with Money Plus for 14 months now. I've rang a few times to give meter reading and the phone is answered very quickly, without having to navigate around a difficult calling system. The advisors are very local and have time to have a chat, and definitely not reading from a script. Its like talking to someone you have known for years. All these are important to me, when having to call a company. Keep up the good work. Paul H.”

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Posted 3 years ago

“It's nice when you are telephoned to say that you have been overpaying! It turn out that I have nearly £600 in credit!”

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Posted 3 years ago

“5stars...I spoke to Katie today she was excellent, very helpful and told me what I needed to know and sorted out my issue straight away (which had occurred using a third party to move my services over) ...absolutely no hassle at all and the call went through to her in well under a minute. Can’t fault them at all. Thank you Katie and moneyplus”

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Posted 3 years ago

“Very polite. And helpful”

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Posted 3 years ago

“The person I spoke to was very helpfull”

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Posted 3 years ago

“Super impressed by how proactive Money Energy Plus are - when was the last time your energy provider contacted you to say you are paying too much by direct debit and suggesting a reduction?”

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Posted 3 years ago

“I am very satisfied with any communication .when submitting my readings by telephone I am met with courtesy and efficiency.”

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Posted 3 years ago

“I an very satisfied with the customer service I received today”

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Posted 3 years ago

“Eve was extremely helpful”

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Posted 3 years ago

MoneyPlus Energy is rated 4.9 based on 381 reviews