MoneyPlus Energy Reviews

4.9 Rating 381 Reviews

100 %

of reviewers recommend MoneyPlus Energy

Company Reviews

Metrics

4.9

Based on 381 reviews

Customer Service
Communication Channels	Telephone, Email

Anonymous

Anonymous // 01/01/2019

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“Katie was very professional & polite. Answered all my queries”

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Posted 4 years ago

“I have been with EON for years as they had told me I couldn’t switch providers. Money plus have made the switch easier and potentially halved my bills. Their customer service is excellent on the phone. Extremely helpful. I would recommend them sincerely.”

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Posted 4 years ago

“easy to deal with.”

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Posted 4 years ago

“Very helpful”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Had a problem entering meter reading due to incorrect meter showing, sorted after a phone call however.”

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Posted 4 years ago

“As a new customer I have communication excellent and very helpful”

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Posted 4 years ago

“Very good help explaining things”

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Posted 4 years ago

“I spoke to an advisor today, and she was very professional. I explained to what the problem was and she was happy to take me through it. In the end she marched what my payment to my previous supplier was. This made me happy as I was about to leave. Thanks.”

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Posted 4 years ago

“Just joined this company but the service I have received so far has been amazing. Thank you so so much to Katie who's customer service is impeccable. Had a minor problem and she sorted it out within the hour. Best energy company I have been with!”

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Posted 4 years ago

“This is the second call I’ve made to Customer Services and on both occasions the customers services person was very helpful and dealt with my problem to my satisfaction.”

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Posted 4 years ago

“Very quick response to an email problem, fixed in a matter of minutes, Natasha very patient and kind to speak to , thanks again andy”

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Posted 4 years ago

“happy with the service so far, received paperwork following my telephone conversation. Had a query for the content of the paperwork and emailed my query, which was answered within 12 hours.”

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Posted 4 years ago

“Look to be a customer focused company Very minor registration issue, they phoned me to sort out and it was done in 5 minutes. Good start”

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Posted 4 years ago

“Had a few issues re changing suppliers, spoke to a gentleman called Ian who talked me through my worries. He explained exactly what I needed to do, put my mind at rest.”

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Posted 4 years ago

“Having changed to MoneyPlus Energy recently, I have found the process easy . The paperwork is clear & everyone has been very friendly. When I had a problem with one of the Accounts Ian was extremely helpful & sorted things out in a very proficient manner. This was dealt with quickly & he explained things well to me .”

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Posted 4 years ago

“Very helpful and understanding knowing I'm not very good with doing stuff online”

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Posted 4 years ago

“Regular updates received throughout the transfer process and prompt response to my queries. Very friendly, polite and helpful customer service received from Aisha when I had a query.”

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Posted 4 years ago

“Great company brilliant at communicating with clients Customer service customer care first rate Special thank you to Ralph H today first rate”

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Posted 4 years ago

“Very helpful staff”

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Posted 4 years ago

MoneyPlus Energy is rated 4.9 based on 381 reviews