MoneyPlus Advice Reviews

Name: MoneyPlus Advice
Rating: 4.86

4.9 Rating 5,641 Reviews

98 %

of reviewers recommend MoneyPlus Advice

4.9

Based on 5,641 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

0161 837 4000

MoneyPlus Advice 5 star review on 2nd July 2024

Mr Idrissu Haruan

MoneyPlus Advice 5 star review on 24th May 2024

Mrs Giselle Drinkwater

MoneyPlus Advice 5 star review on 27th March 2024

Mrs Patricia Elizabeth Ludlow

MoneyPlus Advice 5 star review on 21st February 2024

Mr Abdul-rahim Bara-bara

MoneyPlus Advice 5 star review on 5th February 2024

Mr Courtney Brown

MoneyPlus Advice 5 star review on 17th January 2024

Mr Renato Silva

MoneyPlus Advice 5 star review on 21st November 2023

Mr Andrae Davis

Anonymous

Anonymous // 01/01/2019

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“Gave me good advice.very understanding”

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Posted 11 months ago

Hi, thank you for your review. We’re delighted to hear you had great conversations with our team – we’ll be sure to pass on this feedback! We’re committed to providing tailored advice to best suit your circumstances, so you can make informed decisions every step of the way. Thanks, MoneyPlus

Posted 11 months ago

“Quick,precise, painless review process.Great customer service.”

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Posted 11 months ago

Hi Christopher, thanks for your feedback. We’re glad to hear our advisors were able to help you feel at ease during your review. Thanks for being part of MoneyPlus, we really appreciate it.

Posted 11 months ago

“Very helpful”

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Posted 11 months ago

Hi Denise, thanks for your review. We’re super happy to hear you’ve had a positive experience with us!

Posted 11 months ago

“So helpful and have made me feel better.”

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Posted 11 months ago

Hi Beverley, thanks for your review. We’re super happy to hear you’ve had a positive experience with us!

Posted 11 months ago

“Very helpful and considerate and I felt like they cared they explained everything clearly and put my mind at ease. Ended up feeling quite happy that at last I found a solution to my debt problem. Thank you again”

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Posted 11 months ago

Hi Aisha, thank you for your review. We’re super happy to be supporting you to take back control of your finances, and it’s great to hear that we’ve been able to help lighten the load a little. Thanks for choosing us to support you, MoneyPlus

Posted 11 months ago

“Top geeza”

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Posted 11 months ago

Hi James, thanks for your review. We’re super happy to hear you’ve had a positive experience with us!

Posted 11 months ago

“Moneyplus are a amazing company they have really helped me allot. Keep up the great work”

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Posted 11 months ago

Hi, thanks for your review. We’re super happy to hear you’ve had a positive experience with us!

Posted 11 months ago

“Lovely lady that went through my review,very happy.”

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Posted 11 months ago

Hi Anne-marie, thanks for your feedback. We’re glad to hear our advisors were able to help you feel comfortable during your review. Thanks for being part of MoneyPlus, we really appreciate it.

Posted 11 months ago

“I am happy that I have used Money Plus for a DMP to pay back debts. However i feel the customer journey can be improved considerably. On numerous occasions I have asked my payment date to be changed last day of the month which advised can be done, then recently told I couldn't have the last day. Feel listening and correct information needs to be provided on alp calls. Due to not changing the payment date can lead to missed direct debits which I have phoned up and paid. To then receive numerous amount of calls saying I've missed a payment when I've paid and automated communication sent. Record keeping and agents need to check notes before calling out. Also if you make a manual payment you should be suspending the account of communication (a hold),. It can cause distress and inconvenience answering calls and responding to communication. A recent income and expenditure call. If you are going to ask me what I have missed out (putting the blame on me) least go through a full detailed income and expenditure. I answer what you ask. Using the phrase "That seems a little high" Should not be asked in Income and Expenditures now. I work in collections. The question should be phrased as "Are you okay to explain to me why you have provided that amount?" You can then probe further with the relevant open and closed questions. With the cost of living crisis all bills have increased. More sensitivity needs to be provided and not to be deemed putting too much pressures on customers as stated in the FCA guidelines.”

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Posted 11 months ago

Hi, thank you for your feedback, we're sorry to hear about your experience. We’re always looking for ways to do better, so we’ll take your comments on board and pass them onto the relevant teams to look into. Please do not hesitate to get in touch with us if you would like to discuss anything further. Thanks, MoneyPlus

Posted 11 months ago

“My account manager, Kai was very helpful and nonjugemental. He was also very understanding of my difficult situation.”

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Posted 11 months ago

Hi, thank you for your review. We’re delighted to hear about your positive experience, and we’ll pass on your feedback to Kai. Thanks for being part of MoneyPlus, we really appreciate it.

Posted 11 months ago

“very helpful and supportive”

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Posted 11 months ago

Hi, thanks for your review. We’re super happy to hear you’ve had a positive experience with us!

Posted 11 months ago

“Very easy to talk to and make your debt easier to cope with”

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Posted 11 months ago

Hi, thank you for your review. We're delighted to hear that you had a great chat with us, and we’ll be sure to pass on your feedback! Thank you for choosing us to support you, MoneyPlus

Posted 11 months ago

“Very helpful and everything went smoothly. Thanks”

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Posted 11 months ago

Hi Lawrence, thanks for your review. We’re super happy to hear you’ve had a positive experience with us!

Posted 11 months ago

“The adviser was very helpful and everything was explained well to me. It has helped my stress”

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Posted 11 months ago

Hi Harry, thanks for your review. We’re super happy to hear you’ve had a positive experience with us!

Posted 11 months ago

“My experience was very goood with MoneyPlus. My advisior Rav was excellent explaining everthing in detail and make my experience more stressfree.”

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Posted 11 months ago

Hi Abhisheka, thanks for your review. We're delighted to hear about your positive experience, and we'll pass on your feedback to Rav. Thanks for being part of MoneyPlus, we really appreciate it.

Posted 11 months ago

“Very thorough review. Efficient and polite customer service”

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Posted 11 months ago

Hi Peter, thanks for your review. We're super happy to hear you've had a positive experience with us!

Posted 11 months ago

“Rav was the perfect assistant today and really provided an amazing service and a fantastic affordable solution to all my problems ! Couldn’t fault him or the company ! So glad I reached out to these guys !!”

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Posted 11 months ago

Hi Alice, thanks for your review. We're delighted to hear about your positive experience, and we'll pass on your feedback to Rav. Thanks for being part of MoneyPlus, we really appreciate it.

Posted 11 months ago

“The gentleman was most helpful”

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Posted 11 months ago

Hi, thanks for your review. We’re super happy to hear you’ve had a positive experience with us!

Posted 11 months ago

“Money plus advisors give honest advice without judgement”

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Posted 11 months ago

Hi Jean, thank you for your review. We’re delighted to hear you had great conversations with our team – we’ll be sure to pass on this feedback! We’re committed to providing tailored advice to best suit your circumstances, so you can make informed decisions every step of the way. Thanks, MoneyPlus

Posted 11 months ago

“Customer service 10/10”

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Posted 11 months ago

Hi Leanne, thanks for your review. We’re super happy to hear you’ve had a positive experience with us!

Posted 11 months ago

MoneyPlus Advice is rated 4.9 based on 5,641 reviews