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MoneyPlus Advice Reviews

4.9 Rating 5,641 Reviews
98 %
of reviewers recommend MoneyPlus Advice
4.9
Based on 5,641 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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Phone:

0161 837 4000

Brilliant always very friendly and professional. Never feel judged amazing
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Posted 3 years ago
Thank you!
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Posted 3 years ago
Very friendly and helpful team and make you feel at ease. Quick and easy. Very good service
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Posted 3 years ago
I phoned to postpone my review due to illness and the lady on the phone was very helpful and sympathetic. Sorry but I have forgotten her name.
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Posted 3 years ago
I find the process embarrassing, I don’t enjoy having various solutions pushed on me , I am happy and stress free with my current arrangements
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Posted 3 years ago
We’re sorry that you found our annual review process embarrassing, but it’s important that we ask the questions that we do to make sure your plan with us is up-to-date and that you’re only ever paying what is affordable each month. Explaining the solutions available to you, based on your circumstances, is a legal requirement set out for us by the Financial Conduct Authority, but we appreciate your feedback and we’ll take your comments on board when further developing our processes.
Posted 3 years ago
I would like to give my feed back I had excellent service off the gentleman who dealt with my debt management review, The gentleman was very helpful made be feel comfortable during the review.
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Posted 3 years ago
Craig was on duty this morning, what a very patient young man. A yearly review can be daunting, by his lovely manner I felt really at ease. Thank you Craig, I was very impressed.
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Posted 3 years ago
During my time with MoneyPlus Advice, i have found all members of staff I've had dealings with extremely helpful They have 'put me at ease' with regards to my creditors etc & i would strongly recommend your services to others. Thank you.
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Posted 3 years ago
Friendl call and very helpful
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Posted 3 years ago
I've been on a plan for many years so was with the previous company at the beginning. At first it was fine the people I dealt with were there to help. Over the years this has changed. Take the revision for example, before you were offered advice whilst taking it whereas now its like a minefield as if your deliberately being tricked into saying something wrong . No advice and staff who don't even seem to know what they're doing. I've stopped any communications with them as I used to get marketing calls whilst at work. Its time to drop the big company selling attitudes and concentrate on your customers needs.
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Posted 3 years ago
Hi there; we go to great lengths to ensure that your solution remains the right one for you, which includes asking relevant questions during the annual review so that our Advisors can offer you the best, tailored advice. We'll always do our best to support you, and will never share your personal details with third parties for marketing purposes however, you're able to update your contact preferences at any time by logging in to our Customer Portal. Thanks, MoneyPlus Advice.
Posted 3 years ago
Very helpful & friendly on the phone. Put me at ease, thank you
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Posted 3 years ago
Spoke to Leon who was very helpful and explained everything very clear.
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Posted 3 years ago
Really helpful and pleasant
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Posted 3 years ago
Advisor was helpful, understanding and knowledgeable Can’t ask for any more
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Posted 3 years ago
Money plus have been there every step of the way to assist me becoming debt free. Its been a long time coming but finally I am. Their staff are very knowledgeable and take your fears and worries into consideration. I couldn't have done it without them. They do not leave you short and yes they charge a fee but the free debt management companies do not do the work required to assist you. They keep creditors off your back and stop interest. I would and I do recommend them 100 per cent. Thankyou money plus.
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Posted 3 years ago
Very helpful!
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Posted 3 years ago
Very helpful.
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Posted 3 years ago
Very helpful and great advice Thank you
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Posted 3 years ago
Very good in advice to my financial
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Posted 3 years ago
Ms Tracy was most helpful and many thanks for a great support and made me feel very relaxed, un like last year appointment. Many thanks to “Money Plus “
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Posted 3 years ago
MoneyPlus Advice is rated 4.9 based on 5,641 reviews