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MoneyPlus Advice Reviews

4.9 Rating 5,641 Reviews
98 %
of reviewers recommend MoneyPlus Advice
4.9
Based on 5,641 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read MoneyPlus Advice Reviews
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Phone:

0161 837 4000

Great and thorough explanation of the financial situation, options and possibilities. Kimberley was patient, understanding and knowledgeable.
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Posted 1 year ago
Hi, thank you for your review. We’re delighted to hear about your positive experience, and we’ll pass on your feedback to Kimberley. Thanks for being part of MoneyPlus, we really appreciate it.
Posted 1 year ago
James was very helpful and informative, reassuring me throughout the process. Very positive experience during my review.
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Posted 1 year ago
Hi Cathreena, thank you for your review. We’re delighted to hear about your positive experience, and we’ll pass on your feedback to James. Thanks for being part of MoneyPlus, we really appreciate it.
Posted 1 year ago
Josh , who I spoke to was lovely, no judgement or sounding impatient with me. He was amazing n explained everything to me. Would definitely recommend him n money plus to anyone who is struggling. Thank you 🙏
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Posted 1 year ago
Hi Glenys, thank you for your review. We’re delighted to hear about your positive experience, and we’ll pass on your feedback to Josh. Thanks for being part of MoneyPlus, we really appreciate it.
Posted 1 year ago
Great service Explain everything clearly No hassle Always polite and very helpful
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Posted 1 year ago
Hi Neil, thanks for your review. We’re glad to hear you’ve had a positive experience with us!
Posted 1 year ago
they were helpful and kind, thorough in going through the process and provided me with all the necessary information in a calm and friendly manner, even being flexible and organising a callback to finish the conversation due to a scheduling clash on my end. i feel more at ease knowing i have a manageable solution to my debt.
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Posted 1 year ago
Hi, thank you for your review. We’re super happy to be supporting you to take back control of your finances, and we’re delighted to hear you had great conversations with our teams – we’ll be sure to pass on this feedback! Thanks, MoneyPlus
Posted 1 year ago
Always helpful, no stress , yearly check up. Good service, friendly staff
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Posted 1 year ago
Hi Julie, thank you for your review. We're delighted to hear that you had a great experience with us, and we’ll be sure to pass on your feedback to our teams! Thank you for choosing us to support you on your journey, MoneyPlus
Posted 1 year ago
Very happy
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Posted 1 year ago
We’re glad to hear you’ve had a positive experience with us!
Posted 1 year ago
It was helpful however they insisted on sending me a pack out for them to get involved even though I expressed to them I wanted to speak to the companies myself first and try and sort my issues myself.
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Posted 1 year ago
Hi, thanks for your feedback, it's great to hear our team were helpful. We'll always send a pack after giving advice - not only is this a regulatory requirement, but we also think it's really important that you've got something to refer back to in future should you decide to choose a debt solution with us. Thanks, MoneyPlus
Posted 1 year ago
Fantastic company, great customer service in the portal and on the phone. So helpful, very understanding and not judgmental. Brilliant overall!
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Posted 1 year ago
Hi Jake, thank you for your review. We're delighted to hear that you had a great chat with our teams both in your portal and over the phone. We’ll be sure to pass on your feedback! Thank you for choosing us to support you on your journey, MoneyPlus
Posted 1 year ago
very satisfied with the service helpful friendly and easy to talk to and would definitely recommend
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Posted 1 year ago
Hi, thank you for your review. We're delighted to hear that you had a great chat with our teams, and we’ll be sure to pass on your feedback! Thank you for choosing us to support you on your journey, MoneyPlus
Posted 1 year ago
Very helpful and explained everything in a simple, easy to understand, way
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Posted 1 year ago
Hi Stephanie, thank you for your review. We’re super happy to be supporting you and we’re delighted to hear you had great conversations with our teams – we’ll be sure to pass on this feedback! We’re committed to providing tailored advice to best suit your circumstances, so you can make informed decisions every step of the way. Thanks, MoneyPlus
Posted 1 year ago
Really informative and helped put me at ease very friendly and empathetic
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Posted 1 year ago
Hi, thank you for your review. We’re thrilled that you had a great experience with us and we’ll be sure to pass on your feedback to our teams!
Posted 1 year ago
My initial call was slightly worrying - as someone in debt, being called by a number causes that anxiety. But I could not be more happy to have picked up the phone. My account handler, Kai, was incredibly warm, human and understanding about my circumstances, and was both knowledgable and reassuring. Whilst I'm only starting my plan with them, I can feel the weight lifted already!
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Posted 1 year ago
Hi, thank you for your review. It’s our aim to empower you to take control of your debts, and it’s great to hear that we’ve been able to help lighten the load a little. Thank you for trusting us to be part of your journey to financial freedom, MoneyPlus
Posted 1 year ago
Very helpful always keeping me informed.
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Posted 1 year ago
Hi, thanks for your review. We're glad to hear about your positive experience, and we’ll pass on your feedback to our teams. Thanks, MoneyPlus
Posted 1 year ago
Great service, very helpful and give you everything you need and very supportive.
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Posted 1 year ago
Hi Jessica, thank you for trusting us to help with your journey to financial freedom. We’re glad to hear you’ve had a positive experience with us!
Posted 1 year ago
Great company easy and friendly to deal with. I’m getting close to the end of my plan now and have never felt so relieved thanks to these guys help. Definitely recommend 👍🏻
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Posted 1 year ago
Hi Mark, that’s wonderful news, we’re so happy to hear we’ve been able to help you take control of your finances! Thanks for being part of MoneyPlus, we really appreciate it.
Posted 1 year ago
James was extremely patient, helpful & put me at my ease during my review. He answered all my questions & read all legal terms to me.
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Posted 1 year ago
Hi Pam, we’re delighted to hear about your positive experience, and we’ll pass on your feedback to James. Thanks for being part of MoneyPlus, we really appreciate it.
Posted 1 year ago
Felt very skeptical at first but so glad I spoke to someone (heather)
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Posted 1 year ago
Hi Amanda, thank you for your review. We're delighted to hear that you had a great chat with our teams, and we’ll be sure to pass on your feedback! Thank you for choosing us to support you on your journey, MoneyPlus
Posted 1 year ago
Kevin was very helpful broke everything down simply and had very good communication and understanding hire more people like Kevin
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Posted 1 year ago
Hi, thank you for your review. We’re delighted to hear about your positive experience, and we’ll pass on your feedback to Kevin. Thanks for being part of MoneyPlus, we really appreciate it.
Posted 1 year ago
Very easy and straightforward and really helps show where your expenditures go each month and a very helpful service and team
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Posted 1 year ago
Hi Richard, thank you for trusting us to help with your journey to financial freedom. We’re glad to hear you’ve had a positive experience with us!
Posted 1 year ago
MoneyPlus Advice is rated 4.9 based on 5,641 reviews