Name: MoneyMaxim
Address: Suite 8, Market House Market Place Wokingham RG40 1AP, Wokingham
Rating: 4.75

“Would have provided a better score becsuse did not get reply on car hire query regarding use of credit card without forename on it. Policy choosen good as usual, I understand.”

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Posted 2 months ago

“I found the site rather confusing to navigate, but got there in the end.”

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Posted 6 months ago

“The service offered is ok. Does the job to a certain point but pretty limited compared to other comparison sites.”

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Posted 9 months ago

So many thanks for taking the time to review us. We do try to strike a balance with our service between giving comprehensive information at a glance from the different providers and being simple to use – but this clearly left you cold. I also wonder if there elements of our service you didn't find as comprehensive is a word other repeated in the reviews users give us. If so we would love to give you a tour! Could I ask what more you would have wanted to see so we can try and incorporate that going forward? If you could let us know we would be extremely grateful. Many thanks The MoneyMaxim Team

Posted 9 months ago

“found a decent policy from a broker I had previously used so felt comfortable with the offer.”

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Posted 1 year ago

“I had to cancel the policy this time and get some money back, albeit the admin fee reduced the refund amount.”

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Posted 1 year ago

Thank you for your review - we do appreciate it.. It is true that some companies do charge an admin fee when policies are cancelled - although they will often be happy to rearrange dates if that's possible too. That might be a idea if you need to make changes in the future. The MoneyMaxim team

Posted 1 year ago

“Just a list of available products. No real guidance on value or ranking”

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Posted 1 year ago

Thanks a lot for your comments we do appreciate your feedback. We are not allowed to guide a user to particular policy as we are not fully aware of each persons individual circumstances. We do try our best, offering filters to hone the options to a shorter list, and our user reviews to give a value measure, but we are sorry you feel disappointed. We will however take you thoughts into consideration when we next update the service as clearly something was lacking for you here. Thanks again The MoneyMaxim team

Posted 1 year ago

“Site was ok but 1 of the company,s I picked to use when I got to register my details Norton flagged it up as a risky website. Not good????”

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Posted 1 year ago

Hi - thank you for your feedback - it gave us a chance to review this in more depth. We have checked all three sites you visited from us - and checked them using Norton, and all three have been verified as safe and given a big green tick. Whether there was a momentary problem, either with the site or Norton, or whether it was a combination of factors (as your ip address was indicating you were located in Russia) I am not sure - but suffice to say all seems well now. Thanks again for alerting us to this potential issue. The MoneyMaxim Team

Posted 1 year ago

“I tried moneymaxim based on the MSE recommendation. However, I was able to get a better deal by shopping around and using another comparison site.”

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Posted 1 year ago

Hi Paul Many thanks for your review – that was really interesting – I don’t remember the last time we have heard that! After contacting you it appears that having used our site to compare you then visited a insurer directly. Whilst many insurers offer our users discounts the one you chose don't and you subsequently went directly to them and purchased from them - at exactly the same price as you saw on MoneyMaxim. The good news from our perspective is that there was no better deal deal - but only a matching one - so our reputation as a place to find great deals on car hire excess insurance remains unsullied!

Posted 1 year ago

“Easy and quick”

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Posted 2 years ago

Dear Gary, Thank you for taking the time to share your feedback on MoneyMaxim. We appreciate your input and take our customers' satisfaction extremely seriously. We are always striving to make their experience with us as best as it can be - that includes providing great customer service, as well as ensuring that our users have access to reliable and trustworthy financial tools. Thanks again We are delighted to hear that you have had a great experience with MoneyMaxim and appreciate your kind words. If there is ever anything else you need help with, please don’t hesitate to reach out to us. Sincerely, Your MoneyMaxim Team

Posted 2 years ago

“Satisfactory”

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Posted 2 years ago

Hi Barry, Well we aim for better! If you would like to let us know what you think we could improve on that would be wonderful. Just pop us an email at info@moneymaxim.co.uk - we would love to be able to see if we can work your thoughts into our next upgrade. Many thanks, The Moneymaxim Team

Posted 2 years ago

“Used to compare hire van insurance excess. However my 1st choice for this increased in cost once transferred to the supplier’s site, so then had a to try different option which wasn’t as good as what I originally thought I’d be getting. Seems the company concerned we’re just putting a “headline” figure in the comparison to draw in customers, then increase costs.”

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Posted 2 years ago

Oh this is odd! We have retraced your steps and clicked out to the first company - and the price matches to the penny. We have also checked the details we display for the second firm and that works too. We have therefore contacted you to see if we can resolve this, but can categorically say that there is no intention on either our, or our partners to mislead. As the vast majority of reviews say normally we are as clear as can be!

Posted 2 years ago

“The comparisons are good, but you get better rates going direct.”

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Posted 2 years ago

Hi Michael That should not be the case - in fact the insurers offer our user discounts of up to 35% through our site, many of them unique to our customers. The policy you clicked out from our service was 16% cheaper than going directly as well, so I am not quite sure what happened. We would be very happy to discuss this further to try to work out what happened in you case if you would like to contact us. Best regards, The Moneymaxim Team

Posted 2 years ago

“Expensive compared with pre-pandemic”

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Posted 2 years ago

Hi David, Thanks for your review. Whilst one or two particular insurers have increased prices that is not the case across the board - and in fact the cheapest policies are exactly the same price as they were pre pandemic. They are also excellent value for money considering the cover they provide - at least in our humble opinion! The MoneyMaxim Team

Posted 2 years ago

“Worked well for me and got 10% discount on car rental excess insurance”

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Posted 2 years ago

That's great news, and we are delighted you saved money using MoneyMaxim!

Posted 2 years ago

“Comparison based on price only so difficult judge other factors - inclusions, exclusions, hassle in claiming etc.”

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Posted 2 years ago

Graham Scott Thank you for taking my telephone call, it was really nice to speak to you. It was good to be able to run through a quote with you over the phone and by clicking the add to compare button, this then compared 3 policies at a time, line by line, feature by feature, etc, etc... I appreciate, the fact you couldn't see the Orange compare button and this was what was stopping you in order to proceed. If so, this would have then provided you the information which you mentioned in your review. May I thank you for your time and feedback, this was very much appreciated. We look forward to being of a further assistance to you in the future. David Neal Head of Customer Services

Posted 2 years ago

“Rates are good. Could be better info to aid understanding of all terms/details of how the various types of cover work”

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Posted 2 years ago

Kevin Blundall Thank you for your feedback, its much appreciated. Its a fine balance in making the process simple to use , but also providing enough information to assist each customer in regards to their specific needs and understanding. We do provide brief details for each area and also by clicking the details button for each policy, further information is also provided. Please also feel free to refer to our search button on our main website page, where there is a wealth of information, including a FAQ section as well. You are also very welcome to call on our Customer Service team on 01183 218 197 option 3 and we will always be delighted to answer any questions that you may have. Thank you for your feedback and custom. David Neal Head of Customer Services

Posted 2 years ago

“Can only comment about car hire insurance and car hire in Poland. As usual car hire insurance excess was good but car hire not great because of inability for hire not to return car to same location.”

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Posted 2 years ago

Anonymous In regards to ourselves, in providing you the comparisons for your Car Hire Excess Insurance, great to see that you rated the Car Hire Excess Insurance as "Good". Through our Sister Company Clarify Car Hire, we would be delighted to assist you when you next hire a car / cars and provide you a Car Hire experience /s, that meets / exceeds your expectations. Here's to next time. David Neal Head of Customer Services

Posted 2 years ago

“Recommended excess car hire insurance seems OK but the provider erroneously claims I agreed to auto-renew. Furthermore, the link provided to opt out does not work and my email remains unanswered.”

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Posted 2 years ago

Anonymous Thank you for your review comments. Yes, one or two if the Car Hire Excess Insurers do include in their application process a section regarding auto renewal on Annual policies. If you are still having difficulties in opting out, then please feel free to contact us and with your authority, we will will happily contact the excess insurer and will ask to then contact you directly. We look forward to hearing from you next. David Neal Head of Customer Services 01183 218197 option 3 Info@moneymaxim.co.uk

Posted 2 years ago

“I would like to see more information about reviews of the different companies I am considering using. And I would like Money Maximiser to try to use the online questionnaires that the cheapest companies use to set up their service, to ensure that these websites actually work.”

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Posted 2 years ago

Jean Eve Yes, we do carry out reviews on the Car Hire Excess Insurers themselves. Admittedly, over the whole Covid period, we did stop this due to the fact that hardily any Excess Insurance were being bought ! By going onto reviews.co.uk Moneymaxim , under Product reviews, you will now see the very latest reviews for each company. Please feel free to call us though on 01183 218197 option 3, if we can assist you in anyway. We will always be delighted share our experience and knowledge with you, in regards to the companies and the policies themselves. Wishing you the very best for now. David Neal Head of Customer Services

Posted 2 years ago

“The layout is not very accessible and the alignment looks off. Theres a lot of clicks to figure out the best option. This makes the site less trustworthy. I'll be more confident to use the site if it's more accessible. Note: they were kind enough to call and explain why the site is designed this way. I trust this site.”

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Posted 2 years ago

Zabil Cheriya Maliackal Thank you for allowing me to speak to you earlier on the phone about your review. I'm so pleased I was able to explain to you regarding the transferring of information from our site to the Car Hire Excess Insurers. All the Car Hire Excess Insurers have kindly agreed to allow (with the customer's consent of course!) for their personal information to be transferred from their quote (on our site) to their chosen Excess Insurer (to their site). This can be achieved by simply pressing the quick buy button. By doing so, saves considerable time for the customer in having to re-input all their personal information again. The company you chose, are the only company on our site that preferred not to have (the quick buy function) and when you click the buy now button on our site (for them), it takes you directly to their site, but you do have to re-input your information (sadly). Regarding the functionality of our website, we have tried to design the site so it is easy and clear to use and probably the most common review comments that we have received, is that we have achieved that. I do appreciate that you do feel that the design/styling could be more up to date and in line with other sites that you mentioned and I'm sure when we do our next big upgrade for our site, this will then allow us to then review and make improvements and to incorporate the latest enhancements at that time. So pleasing to hear though, that the Car Hire Excess Insurance policy that you found on our site did meet your full requirements and the reassurance and peace of mind that this will now give you when hiring your car. If there is anything else we can do for you now or in the future, then please feel free to contact us. Thank you for your feedback and wishing you the very best for now. David Neal Head of Customer Services Moneymaxim 01183 218197 Option 3

Posted 2 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

MoneyMaxim Reviews