Monaco Solicitors Reviews

Name: Monaco Solicitors
Rating: 4.72

4.7 Rating 403 Reviews

93 %

of reviewers recommend Monaco Solicitors

Company Reviews

Metrics

Info

4.7

Based on 403 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Monaco Solicitors:

Monaco Solicitors are experts at negotiating with employers to get employees a fair settlement agreement deal. Whether you need to find out how much you should get, are ready to actually negotiate a deal, go to an Employment Tribunal or just get your settlement agreement signed, we're happy to help.

Our instant settlement agreement calculator, free employee guides and specialist legal letters on this website should also help you to understand more about your situation, and ensure a fair outcome.

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Phone:

020 7717 5259

Email:

bills@monacosolicitors.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have a strong case and they did not want to hear about it just ask for £300 plus vat up front for 40 minuets. Think they doit to most of there clients. Not all what it looks like”

Helpful Report

Thank you for your feedback, I am sorry that you were disappointed by the fixed fee advice offer that we made. Many of our clients find this fixed fee service very useful as they gain a great deal of insight about tactics, case value and next steps. It is appreciated that this wasn’t for you, if you would like to give us another try - do drop me a line directly and we will arrange a consultation call. Kind regards Alex Monaco

“I recently engaged Harriet Bowtell of Monaco Solicitors to represent me in a potential dispute with my employer. Harriet provided me with good advice and demonstrated a comprehensive knowledge of the subject matter; employment law. Although Harriet was not able to complete the service due to Annual Leave, my case was passed on to a colleague at Monaco. The outcome was favourable. At all times the processes involved and the terms of engagement were explained clearly on the phone and confirmed in writing by e-mail. All consultation appointments (by phone) were carried out at the agreed times. I had not had reason to use such services in the past but the fees charged were commensurate to what I would have expected and were reasonable given the time expended on my case. I would recommend this solicitor for employment / termination of employment issues.”

Helpful Report

“I turned to Harriet Bowtell, of Monaco Solicitors, for legal advice on a redundancy settlement proposal. Harriet is very accommodating towards her clients, an excellent communicator, highly efficient and always to the point. Her expertise on settlement processes and negotiations provided the legal guidance and support I so evidently needed through all phases. As a result, I came out on significantly better terms than what I had initially expected - all thanks to Harriet and the exceptional service I received. To anyone seeking an employment law specialist, I would highly recommend Harriet Bowtell and Monaco Solicitors.”

Helpful Report

“Excellent service - gave me confidence from the start that they would do the best they could for me. Highly recommended.”

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“Our lawyer really helped me through the trauma of negotiating a severance package and got better results than my 1st and 2nd negotiations direct with my former employer. I would highly recommend and it was worth the costs.”

Helpful Report

“Chris was very professional and he gave me great honest advice and support. Much appreciate.”

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“I found Will Burrows of Monaco to be very professional and calm in a difficult situation.”

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“I called very last minute to get advice and a letter to an employment issue I was going through. Lorna took the time out of her busy schedule to provide advice to me quickly and managed to increase the settlement figure that had been offered to me. A great service.”

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“Lorna Valcin gave me outstanding support and advice which helped me gain a very generous settlement agreement package from my organisation following a grievance I submitted about harassment and bullying by senior executives, which was founded in my favour. Lorna was so helpful and responded so quickly and professionally, I will always be extremely grateful and I would not hesitate in recommending her to any employee who needs a top employment lawyer to act on their behalf. I initially approached a local employment lawyer and felt disappointed with the advice that they gave and I feel so fortunate in having contacted Monaco Solicitors because their knowledge and expertise was undoubtedly superb and head and shoulders above what I could access locally.”

Helpful Report

“I needed some legal advice for a redundancy payment within a short timeframe and was really impressed at the quick response and turnaround time. Even though I felt happy with the document, Lorna made sure I understood the terms and took me through them. It was also helpful that this could be done over the phone. I also appreciated that payment wasn’t the first thing that was mentioned in comparison to other solicitors I contacted. I will certainly recommend their services to others and use them again if I have a need.”

Helpful Report

“First of all, there website is very informative and reassuring - 5 stars for that. However, after that - well, how would you rate a company that offers to respond to an online query within an hour (which means an automated email and nothing else) and then still no response after two phone calls? ACAS recommends giving an employee 10 calendar days to respond to a settlement offer. I finally received an email from Monaco just before 6pm 11 days after the meeting I had asked them to support me with. Don't judge them by their website, but on their actions.”

Helpful Report

We are sorry that we disappointed on this occasion. Our aim is to offer a quick response to all online enquiries and subject to the availability of our specialist lawyers, arrange for a consultation. We realise that this did not happen on this occasion and for reasons that we are investigating, there was a significant delay in arranging for a solicitor to call. We have reflected on this and have immediately put in place measures to ensure that enquiries do not fall between the cracks in the future. Regrettably, we cannot assist everyone who makes contact with the firm as we receive a large volume of enquiries. We do, however, try to assist as many people as we can and that is why we offer the largest free online employment law resources of any law firm in the UK. We are however pleased that our detailed and informative website delivered and hope that it can be a resource that you can use should the need arise in the future. All the very best Alex Monaco.

“An exceptional and outstanding service from Monaco Solicitors and in particular Nicola Welchman from the very first call until settlement. I received a first class service in what I considered to be a complicated and unpleasant employment case. Nicola Welchman is logical, analytical and displayed a great deal of creativity in solving problems. She was also personable, empathetic and offered support during the most difficult period of my employment career. Nicola gave me first class advice, guidance and explained the legal jargon. She was efficient, reassuring and kept me informed at all times. Nicola was always available to talk directly on her mobile after work hours and even on holiday overseas during final negotiations and settlement. The support I received could not have been better and I have no hesitation in recommending Nicola Welchman and Monaco Solicitors with regards to employment tribunals, settlements and negotiations. I would also like to add that Nicola is an asset to Monaco Solicitors and an ambassador for the company. This is not the average solicitors. They have a very real and genuine passion for their clients and jobs!”

Helpful Report

“Real attention was given to my case, and I have received detailed advice over the phone and on email in a professional manner. It took a load of stress away when I passed on the case to someone who I felt comfortable with. Harriet, I feel, went out of her way to really help me and actually cared rather than it just being another case for her. I would definitely use and recommend Monaco Solicitors again. For me, they are different from all the other firms, in a very positive way. They are also very understanding of financial situations and try and make it easier. It is more about the people than money for this firm but obviously everyone's got to make a living. I've searched different firms before I found Monaco, and Monaco is the best choice I've made.”

Helpful Report

“Massively grateful to Dippalli - a true professional. Dippalli clearly guided me through the process, cutting through the jargon and providing me with first class advice. Thank you! I would have no hesitation in recommending her services to anyone.”

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“Was very disappointed today, when I wanted Monaco solicitors to represent me in a comcare claim and was told they wouldn’t be able to cause is wasn’t viable to do so. Very poor service and not helpful at all.”

Helpful Report

We are sorry that we were not able to assist you with your case. If you would like to discuss the specific reasons why we were not able to assist, do feel free to write to us directly so that we can explore this further. As a firm we specialise in offering advice and support to employees in disputes with their employers. We are not familiar with the type of work you describe in your review. During our initial consultation, our aim is to offer advice on next steps, potential value of the case and our fees for any work. In doing so we will often discuss the cost/benefit of any future steps - there are some cases where the legal fee may outweigh the case value and we are duty bound to highlight this at the very first opportunity. All the very best Alex Monaco.

“Andrew was extremely helpful in assisting me with finalising a settlement agreement. He provided me very sound advice and was punctual with everything that he did. He was also very personable and a pleasure to deal with. I would unhesitatingly recommend him.”

Helpful Report

“I made the decision to contact Monaco solicitors initially due to their helpful information available on their website for employees. After making contact I was swiftly assigned Chris Hogg to help me with my case. Chris has been absolutely fantastic in what was a very stressful situation. The advice they gave was fair and honest at all times and they gave me the impression that they put the client and good practice before profit. It was reassuring to have Monaco on hand to offer their many years of experience to help resolve the matter for all involved. Thank you.”

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“This review is about the ebook negotiating a settlement with an employer. It's exactly what I needed. I've been piecing bits together from ACAS and CAB but it's difficult for a lay person to navigate. Not this book though. Thank you so much.”

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“Not only was Rhiannon a solicitor, but she was a shoulder to cry on and reassured me all the way including a bank holiday which she didnt have to. I am so glad that her support got me through a very hard time in my life. Love you loads Rhiannon! I will definitely recommend Monaco anytime! Thank you ever so much for all your help. God bless you.”

Helpful Report

“The whole "Monaco Solicitors" experience has been a great, and a huge relief during a stressful time. From the information on the website, to the initial contact online, then the follow up phone calls and emails, everything has been well executed. Thank you for supporting employees!”

Helpful Report

Monaco Solicitors is rated 4.7 based on 403 reviews