Monaco Solicitors Reviews

Name: Monaco Solicitors
Rating: 4.73

4.7 Rating 402 Reviews

94 %

of reviewers recommend Monaco Solicitors

Company Reviews

Metrics

Info

4.7

Based on 402 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Monaco Solicitors:

Monaco Solicitors are experts at negotiating with employers to get employees a fair settlement agreement deal. Whether you need to find out how much you should get, are ready to actually negotiate a deal, go to an Employment Tribunal or just get your settlement agreement signed, we're happy to help.

Our instant settlement agreement calculator, free employee guides and specialist legal letters on this website should also help you to understand more about your situation, and ensure a fair outcome.

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Phone:

020 7717 5259

Email:

bills@monacosolicitors.co.uk

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Anonymous

Anonymous // 01/01/2019

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“A first class service from start to finish. Gordon provided a sympathetic ear and invaluable advice.”

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“I am extremely impressed by how efficiently, supportive and productive my case was handled. Communication was excellent throughout which reduced my stress levels considerably. My case was closed with the outcome I desired. I would recommend using Monaco Solicitors, I couldn’t fault them in any way.”

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“Excellent, timely advice and went the extra mile to ensure that my settlement agreement was executed on time”

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“Samantha Jolliffe was incredible with helping me with a work related issue, she helped me through an extremely tough time and no question was left unanswered. I would 100% recommend Monaco Solicitors.”

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“I had the pleasure of working with Gordon Quilty on a settlement agreement with my employer. From the very beginning to the end he was extremely professional, knowledgable and caring. He was very patient and answered all my questions and I felt very respected and listened to through out the whole process. I am very happy with the swift result we achieved and can’t recommend Monaco and Gordon Quilty highly enough!”

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“Very helpful staff in a stressful situation with my work and you to Gabriella and all team at Monaco solicitors”

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“My initial contact with Monaco was with Issy. Who, straight away made me feel at ease as I gave details. I was soon contacted by Hardeep to discuss further. Hardeep instantly struck me as a professional, to the point person. Which filled me with confidence. Explaining clauses with ease in an understandable manner. I felt that Hardeep was fighting my corner every moment, aiming for the best outcome possible on my behalf. I can't recommend highly enough!”

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“I found Monaco Solicitors on google after finding myself in an unexpected employment issue. I approached Monaco solicitors for advice and support as this employment issue was causing a lot of stress and anxiety which I was determined to reach a closure. The quick and efficient customer service I received throughout the process was helpful. I was supported throughout the employment issue by Hardeep who has extensive knowledge, and very professional and precise with her advice and guidance. Hardeep spent extensive time with the complex employment issue and we finally achieved the desired result. The entire process due to its nature was quite complex and stressful , I cannot thank Hardeep for the support I received and would highly recommend Hardeep for her professionalism and great value for money. Thank You again”

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“Excellent service, proactive, honest and thorough. Highly recommend.”

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“Responsive, competent and friendly. Answered to my query right away and helped me through a rather complex contract with ease and professionalism. Thank you!”

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“After being told that having worked less than two years I would be entitled to nothing by a previous HR lawyer with 30 years experience, Hardeep at Monaco took the time to understand my case and negotiated a very favourable settlement on my behalf. I am so grateful for all of Hardeep’s support, she cut through a lot of complexity quickly and fought my corner with tenacity and skill. I would highly recommend Monaco and Hardeep in particular.”

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“I have dealt with Issy, Maria and this evening Gordon. Unfortunately, they cannot help me on this occasion but Gordon gave me incredible advice, who best to speak to and how to go about it and not to give up. Shame as they all came across as excellent people who knew what they were talking about and were very helpful. Especially Gordon who explained my situation to me, in law, but in a way I understood and the correct route to go down. He could have a career in audible books, how he sounds and explains and gives the picture of how things are. I would sincerely recommend this company to anyone needing their expertise in law.”

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“Excellent firm. I highly recommend them for the following reasons: 1) Human focused: This is one of the few top “employee focused” firms in the UK. They will do their best to help you with your case if you are an employee. Dippalli (Senior Employment Solicitor) was exceptional. Apart from the insightful free consultation she offered me at the beginning, she also did some work on the case during her annual leave. 2) Technology driven: Their founder, Alex Monaco, created a digital tool called “virtual lawyer” which could be used for free. This could give anyone an initial assessment of their case even before contacting the firm for legal advice. 3) Facts supported: Alex Monaco, the firm founder, also co-wrote a very helpful book on settlement agreements called “The Resignation Revolution”, which I read first and was how I got to know about this great firm and great team.”

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“Hardeep was brilliant! My case was slightly complex and she was able to guide me through all the nuances with great deal of professionalism and detail. Her knowledge and experience shone through at every stage of the process. It was a pleasure working with her and I have no hesitation in recommending Monaco and Hardeep.”

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“I found Monaco Solicitors on Google and filled in a short questioner. I was contacted very quickly and explained my situation. Hardeep Kular was assigned to my case and dealt with my case very professionally with regular contact. I would recommend using Monaco Solicitors to anyone who needs advice or legal work regarding employer issues. best legal team I have ever had working to resolve my employment issues and would defiantly use them again.”

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“From the start Hardeep was amazing, she took time to listen to my case and advised so quickly. From start to finish I felt totally supported and the advice was clear, concise and honest. I would recommend Monaco , especially Hardeep to get a positive result and she will work hard for you.”

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“I would not recommend Monaco Solicitors for handling your case, as a former client I was really disappointed with them for the following 3 reasons: Solicitor no.1 emailed an invoice to me on 2nd of October 2020 & I paid it on the 27th. However, the office administrator and solicitor no.2 both chased me in May 2021 seeking payment for that same invoice. When I pointed out that I had already paid it within the specified time period I received no explanation or apology at all from them. They were very uncoordinated and shambolic. This is in stark contrast to when I raised a level 2 complaint with them, according to Monaco's own internal rules they should respond to any complaint within 28 days. However it was after that time when I received a response to my complaint, when I challenged them they had to acknowledge that the response I received from senior employment solicitor no.3 (who reviewed the complaint) was indeed late but they gave no valid explanation. It is pretty poor form that they don't even abide by their own complaints policy but have no such delays chasing clients for invoices that they have already paid! (I have retained emails to verify all the above) The complaint I raised with them concerned an issue with solicitor no.1 who was looking after my case. She took credit for the increase in my redundancy package when in fact it was my ex-employers HR department that had incorrectly calculated the amount, I was the one who brought it to her attention who then informed HR. As a result of that she took credit and charged me a percentage based upon an agreement i.e. no foal no fee. So she ended up receiving a fee from my ex employer in addition to charging me a fee as well, this firm seem more interested in playing both sides to generate as much revenue for themselves at the client's expense. All of the above has left me with no choice but to refer the matter to both the Legal Ombudsman and the Solicitors Regulation Authority. I will update this review again when I get a response from both the aforementioned parties.”

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“Completed their form 19th August. Supposed to have a call back within a day. No word so resubmitted 27th August. No contact. Rang up and told someone would call me back within an hour. No call back. Rang again and left answerphone message. No call back. Rang again and after being told the case had been assigned to Izzy the previous Weds and she was now out of the office asked for all my info to be deleted. Call terminated. Rang again and asked for all my info to be deleted off all Monaco's systems and to receive confirmation in writing of this. Hoping to receive this confirmation today.”

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“Hardeep’s extensive knowledge and professional nature made an often difficult process much smoother for all involved and I was extremely happy with the end result. Hardeep consistently maintained strong communication between all parties and was always clear and concise when providing regular updates.”

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“After having a complicated employment issue I started looking for an employment solicitor. Lucky for me, I managed to find out about Monaco solicitors. From the beginning, they have been very professional and honest about my options, the costs and the expectations I should have. They offered me a no win no fee scheme and even worked on my case for much longer than it was stated in the terms of agreement. Helen Alty was the solicitor assigned to my case. I don't think I could've found someone more suitable than her. She was very professional throughout the entire process but what I believe set her apart was her empathy. She and her team worked very hard and replied to me many times after her working hours. She was always honest and kept me updated and informed. I strongly recommend Monaco solicitors if you are looking for a company that treats their clients with honesty. Thank you all for the good work.”

Helpful Report

Monaco Solicitors is rated 4.7 based on 402 reviews