Molly Brown London Reviews

Name: Molly Brown London
Address: Molly Brown London Ltd,, 71 Queen Victoria Street,, London, London Borough of Southwark
Rating: 4.77

4.8 Rating 2,628 Reviews

94 %

of reviewers recommend Molly Brown London

4.8

Based on 2,628 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Molly Brown London:

Molly Brown London, dubbed 'Tiffany for girls' by VOGUE magazine.

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Phone:

02031426630

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Molly Brown London 4 star review on 7th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely piece of jewellery”

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Posted 2 years ago

“I purchased the locket for my granddaughter’s christening gift it was beautiful Beautiful brown and pink box and bag I would definitely recommend this company to friends and family Excellent delivery really quick”

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Posted 2 years ago

“My 3 year old granddaughter was utterly delighted with the necklace. Although I agree with a previous reviewer that you do need a magnifying glass to see the Ruby. The locket is stiff to open but I think that’s a good thing so she doesn’t loose the photos from inside. All in all a lovely necklace.”

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Posted 2 years ago

“Prompt, to the point.”

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Posted 2 years ago

“Purchased baby"s first diamond bracelet for my grand daughters christening . The bracelet is beautiful , very pleased with quality and it was delivered promptly in plenty of time Will buy from here again in the future”

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Posted 2 years ago

“Sadly, customer service very poor. What ever happen to working with your customer to make things right. I will never recommend nor use again. Hid behind email communication rather than talking to a customer.”

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Posted 2 years ago

Dear Regina, We are disappointed to see your review. I have checked and I can confirm that no engraving request was entered with your order, and I am very sorry that you made a mistake when the order was placed. We receive engraving requests exactly as they are entered on the website it is then received onto our system, and because we machine engrave it is then sent to the warehouse and placed into a machine as a script file. I have checked your order details and attached this for you, and according to this you have not requested, or specified any engraving. As we mentioned in our reply to the email you sent to us if you would like to send the un-engraved jewellery back to us, of course we would be happy to send new pieces out to you, with engraving of your choice added. If you would like any support with how to add engraving to your order, please contact us at customercare@mollybrownlondon.com and we will be delighted to help. Kind regards, Caroline Molly Brown London

Posted 2 years ago

“My sister and niece love the bracelet.”

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Posted 2 years ago

“Delivery on time and the bracelet was stunning. A beautiful keepsake for my first granddaughter. Thank you Molly Brown”

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Posted 2 years ago

“Beautiful. Bought as a christening present.”

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Posted 2 years ago

“Beautiful bangle for my granddaughter x Lovely quality and presented lovely too.”

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Posted 2 years ago

“Molly Brown London’ extensive collection of appealing jewelry is likely to meet expectations of the exacting penchants. The ordering process is swift and reliable. Customer care is unfailing.”

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Posted 2 years ago

“Absolutely beautiful fast delivery can’t wait to see it on my granddaughter’s wrist on her christening, beautiful packaging A*”

Molly Brown London 5 star review on 24th July 2022

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Posted 2 years ago

“Loved packaging and bangle was as seen x only thing I would say is that I’m Worried about discolouration as it’s pricy … Hoping it won’t !! That’s when I feel the value is poor !! But presentation wise it’s lovely :)”

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Posted 2 years ago

“Lovely product and first class service”

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Posted 2 years ago

“Excellent earrings for my Neice”

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Posted 2 years ago

“I ordered a name bracelet with a birthstone. The quality is perfect. I know it will be well received as a gift,”

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Posted 2 years ago

“I ordered a personalised gold Bangle with a small diamond on it. It was delivered super fast. Beautiful little bangle. I can’t wait to see the mother and daughters reaction.”

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Posted 2 years ago

“Not very good quality, expensive for what arrived not happy at all. Very disappointed”

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Posted 2 years ago

Dear Toby, I am sorry to hear you are disappointed with the My First Diamond Christening Bangle. I would like to reassure you that it is made from hallmarked 925 Sterling Silver with a genuine 1pt diamond, and one of the most popular in our collection. I am sorry if this did not meet your expectations as the full specifications are beside the product. Molly Brown London is widely considered to be the leading children's jewellery brand, and our high reputation has been built up on the quality of the jewellery. We are an Assay Assured retailer which means all our jewellery is tested, certified, and hallmarked in the UK as a guarantee to our customers of the quality of materials used within the collections. Please see here a link to the accreditation from our website: https://www.assayassured.co.uk/clients/assured/certificates/e24de952-2631-11e5-b362-001999b0ee30.php I hope this information has reassured you, please do not hesitate to contact us if you require any further information. Kind regards, Caroline Molly Brown London

Posted 2 years ago

“Nice shop, delivery on time with no issues. A bit expensive for the weight in silver I was buying but none the less the service was quick easy and the bracelet was lovely”

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Posted 2 years ago

“Lovely personalised christening bracelet in beautiful packaging. Excellent service too.”

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Posted 2 years ago

Molly Brown London is rated 4.8 based on 2,628 reviews