Molly Brown London Reviews

Name: Molly Brown London
Address: Molly Brown London Ltd,, 71 Queen Victoria Street,, London, London Borough of Southwark
Rating: 4.78

4.8 Rating 2,606 Reviews

94 %

of reviewers recommend Molly Brown London

4.8

Based on 2,606 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Molly Brown London:

Molly Brown London, dubbed 'Tiffany for girls' by VOGUE magazine.

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Phone:

02031426630

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Molly Brown London 5 star review on 12th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The crosses are lovely and just as described. My granddaughters did not wear them because they probably would have tried to put it in their mouths. I think it would have been a better communion gift than christening but very pretty”

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Posted 1 year ago

“Fast delivery and the bracelet is absolutely gorgeous.”

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Posted 1 year ago

“Really please with the quick service and the lovely bracelet”

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Posted 1 year ago

“Really good aftercare and lovely products, packaging and personalisation”

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Posted 1 year ago

“Ordered a beautiful silver cross for my niece, great quality at a great price”

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Posted 1 year ago

“love this bracelet, and it will be worn for years to come. thank you molly brown”

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Posted 1 year ago

“Ordered this bracelet for a christing. The bracelet came back amazingly quickly with all the engraving looking wonderful. The bag and ribbons were a lovely touch.”

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Posted 1 year ago

“Beautiful bangle, good quality and nicely presented.”

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Posted 1 year ago

“Absolutely delighted with the 1st class service & gosh the beautiful gold diamond bangle arrived in such lovely packaging. I purchased this as a special gift for our first precious granddaughter. Thank you so much, we will definitely recommend and be making more purchases x”

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Posted 1 year ago

“We ordered a christening bracelet which was speedily sent. We are delighted with the bracelet. It is suitably delicate and the engraving has been beautifully done.”

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Posted 1 year ago

“Very happy with my purchase of baby baptism engraved bracelet! The new parents love the gift. Great experience with Molly Brown!”

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Posted 1 year ago

“Great service fast delivery good looking wee necklace”

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Posted 1 year ago

“Excellent service. Received order promptly and kept well informed re delivery. The order was in a great condition and lovely packaging . Beautiful jewellery and really pleased with gift bought for a Christening. Thank you.”

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Posted 1 year ago

“To be truthful for how much I paid I was disappointed. The quality was OK, but very small.”

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Posted 1 year ago

Dear Sheridan, We are sorry to hear the item did not meet your size expectations. Molly Brown London jewellery is sized for children and the proportions are taken into account during the design process. Full specifications including materials, and dimensions are listed beside the product, and we try to provide as much information as possible so that expectations are met. All dimensions and measurements are provided, and we are always happy to answer any questions about our jewellery at customercare@mollybrownlondon.com Kind regards, Caroline Customer Care Molly Brown London

Posted 1 year ago

“Excellent service and my granddaughter loved the necklace”

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Posted 1 year ago

“Very good quality looks great”

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Posted 1 year ago

“Lovely item good delivery but disappointed with engraving very small”

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Posted 1 year ago

Hi Angela, We are sorry to hear you are disappointed with the engraving and we would like to give you some additional information. We use state of the art engraving machines used throughout the jewellery industry. We have worked closely with the engraving company and every piece of jewellery in the collections has been optimised by them to achieve the best engraving results. We also offer a preview function on the website to help you decide on different font options and how your chosen engraving will look. If you do need any engraving advice in the future, please contact us and we will be delighted to help. Kind regards, Caroline Customer Care Molly Brown London

Posted 1 year ago

“Absolutely beautiful birthstone bangle for granddaughter. Really good quality”

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Posted 1 year ago

“Super fast delivery, gorgeous little bangle but slightly disappointed with engraving ~ very small”

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Posted 1 year ago

Hi there, We are sorry to hear you are disappointed with the engraving and we would like to give you some additional information. We use state of the art jewellery engraving machines and the engraving needle is set to the deepest available in the industry, this is so the engraving is perfectly inscribed each time without variation. If you were not aware we do also have a preview function on the website to help you decide on different font options and how engraving will look depending on the length of the name. If you do need any engraving advice in the future, please contact us and we will be delighted to help you. Kind regards, Caroline Customer Care Molly Brown London

Posted 1 year ago

“Absolutely delighted with the service provided and quality of the butterfly necklace I bought for my granddaughter's 18th birthday. The gift packaging that was in the parcel with the necklace was beautiful..a small box to present the necklace in, a ribbon to tie round then a carrier bag to but the box in with more ribbon to finish off plus a 10% discount card for my next purchase . The quality of the packaging was first class. I would definitely buy from them again in fact I'm hoping if I leave the 10% discount card lying around with my Christmas wish list, my husband will find it and buy me a butterfly necklace too!!”

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Posted 1 year ago

Molly Brown London is rated 4.8 based on 2,606 reviews