Molly Brown London Reviews

Name: Molly Brown London
Address: Molly Brown London Ltd,, 71 Queen Victoria Street,, London, London Borough of Southwark
Rating: 4.77

4.8 Rating 2,628 Reviews

94 %

of reviewers recommend Molly Brown London

4.8

Based on 2,628 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Molly Brown London:

Molly Brown London, dubbed 'Tiffany for girls' by VOGUE magazine.

Visit Website

Phone:

02031426630

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Molly Brown London 4 star review on 7th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really happy with my purchase, good quality, well packaged and delivered when expected, next day”

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Posted 3 years ago

“Ordered a baby christening bracelet which had engraving. Very fast delivery service and I paid extra for the gift wrapping. Item was well packaged for delivery. Beautiful 1st diamond gift.”

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Posted 3 years ago

“Delighted with my purchase of the fairy necklace for my baby granddaughters christening. Came with gift packaging and delivered quickly”

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Posted 3 years ago

“An excellent service from Molly Brown. Both the bangle and gift wrapping were first class. We would reccomend Molly Brown to others and would not hesitate to use them again.”

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Posted 3 years ago

“Necklace very good quality and so pretty for a little girl Beautifully packaged too”

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Posted 3 years ago

“Quality product, lovely presentation 10 out of 10”

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Posted 3 years ago

“I ordered a christening bracelet for my grandson and received it swiftly.. The presentation just beautiful… the bangle which was engraved is / has an understated excellence … and we are thrilled…. Thank you :-))”

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Posted 3 years ago

“Really beautiful and came well packaged”

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Posted 3 years ago

“Absolutely beautiful! It was the perfect gift and they love it! Arrived early! Engraving was beautiful!”

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Posted 3 years ago

“Great product and fast delivery. Beautiful present for my God daughter on her Christening day”

Molly Brown London 5 star review on 29th July 2021

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Posted 3 years ago

“Efficient service and gift beautifully wrapped. Thank you”

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Posted 3 years ago

“I purchased the locket for my 8 year old granddaughter. She absolutely loves it. She was particularly excited about the little star it has on it. The engraving was perfect. The beautiful packaging just added to the excitement. Thank you Molly Brown London.”

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Posted 3 years ago

“Beautiful quality bangle. Perfect for my new granddaughter. Delivered promptly and supplied with lovely gift box and bag.”

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Posted 3 years ago

“Great service, arrived in 48 hours. Lovely gift and presentation. Will definitely be shopping and recommending Molly Brown London to others”

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Posted 3 years ago

“I received the bracelet without the engraved name. I was looking forward to this beautiful COMPLETED bracelet. Disappointed! Ajanae was suppose to be engraved on the bracelet.”

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Posted 3 years ago

Dear Sonya Thank you for your review. Unfortunately, as the engraving request was not successfully added to your order, there were no instructions from you requesting any engraving on your order. We are pleased that we have been able to support you and have a new bracelet engraved. Kind regards Molly Brown London

Posted 3 years ago

“Beautiful bracelet that arrived very quickly - would definitely recommend 😊”

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Posted 3 years ago

“Tried to contact them over a late delivery "although we paid extra for early delivery" for a christening bracelet, same excuse of them having a fault on their phone system, appalling customer service, seems they have gone back to the past i.e. got the order and money forget the customer and referrals”

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Posted 3 years ago

Dear Mr Lydiat It is very disappointing to see this poor review from you. Our telephone lines are very busy and we returned your call as soon as we were able. Customers can also reach the Customer Care team via LiveChat or via the Contact Us form on the website, or by email at customercare@mollybrownlondon. Your order was placed on 15th July, dispatched on the 15th July and delivered on the 17th July. The service chosen was an Express 1-2 working day delivery service and we are pleased to confirm that your order was delivered on time, in fact it was early, delivered on the Saturday rather than the Monday. When we called you unfortunately, the phone was hung up, however, we also emailed you. I am sorry that you are disappointed but we did our best to support you and importantly, your order was delivered on time. Kind regards Molly Brown London

Posted 3 years ago

“Very happy with baby christening bracelet.lovely quality and really like the engraving..lovely touch . Would order again and would highly recommend.”

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Posted 3 years ago

“It is beautiful. I got the necklace and bracelet set. Very pretty, high quality and gorgeous. Only thing I would change, would be the necklace itself. The charm is nice, but the colour of the chain looks very fake. Although it isn’t, some would think so. Apart from that, I’m very pleased. Thank you!”

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Posted 3 years ago

“Professional, helpful and genuine”

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Posted 3 years ago

Molly Brown London is rated 4.8 based on 2,628 reviews