Molly Brown London Reviews

Name: Molly Brown London
Address: Molly Brown London Ltd,, 71 Queen Victoria Street,, London, London Borough of Southwark
Rating: 4.78

4.8 Rating 2,604 Reviews

94 %

of reviewers recommend Molly Brown London

4.8

Based on 2,604 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Molly Brown London:

Molly Brown London, dubbed 'Tiffany for girls' by VOGUE magazine.

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Phone:

02031426630

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Molly Brown London 5 star review on 12th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought 2 of the Heart You bracelets with adjustable length for my granddaughters Really lovely, good quality. Fitted both ages, 18 months & 3 years old. Delivery & communication excellent.”

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Posted 6 months ago

“It’s is very unique product, personalized bangle but I think name should be more prominent.”

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Posted 6 months ago

“I bought the pretty heart necklace for my granddaughter’s first birthday hoping she will wear it when she is older. I was thrilled with the quality of the necklace and my son and his wife love it. The packaging is perfect and the delivery was prompt. Thank you Molly Brown.”

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Posted 6 months ago

“What a beautiful bracelet, not a lightweight item, beautifully presented, great quality, very fast delivery. Cannot wait for my granddaughter to wear it. Highly recommend this company.”

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Posted 6 months ago

“The Bracelet was beautiful and arrived in less than 24 hours engraved. Thanks.”

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Posted 6 months ago

“I bought the Gold Vermeil Freshwater Pearl Watch Over Me Necklace for my goddaughter's confirmation. It is simply STUNNING. The detail! The pearls! Delivered with a signature box and gift bag. Beautiful.”

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Posted 6 months ago

“Was delighted with the chrisning bangle for granddaughter which I purchased it’s absolutely perfect . Delivery was very prompt so I gave it 5 stars”

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Posted 6 months ago

“My daughter loves her necklace, it made her birthday really special. Thank you!”

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Posted 6 months ago

“I was very impressed with the quality of the necklace I purchased for my granddaughters birthday. She turned 8 and it was just right for her. When she is a few years older I would love to be able to purchase her one with a larger stone.”

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Posted 6 months ago

“The jewlery is beautiful and came in a timely manner! Highly recommend.”

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Posted 6 months ago

“Beautiful product, beautifully packaged alongside a quick efficient ordering process and delivery. What more could you ask for!”

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Posted 6 months ago

“Great quality and lovely packaging. Prompt postage and delivery”

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Posted 6 months ago

“Lovely little keepsake bracelet for my daughters first birthday. Looks very pretty with her name and pearl birthstone. I was able to fit her first name and middle name on it. I'd read others' reviews about it being too small, but I personally love how dainty and delicate it is, and I'm sure she will love it as she gets older. I picked this bracelet design over countless others as it was the only one I could find that would fit both a baby/toddler, child and even adult, as I wanted something that she can wear and will hopefully last as she gets older. Arrived really quick too.”

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Posted 6 months ago

“Nice necklace for my garnd daughter. She was delighted. I recommend Molly Brown London.”

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Posted 6 months ago

“Ordered guardian angel with diamond necklace, but unfortunately the diamond wasn't visible at all. So necklace returned.”

Molly Brown London 1 star review on 22nd May 2024

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Posted 6 months ago

Hi Kim, Sorry to hear that you are disappointed with the My Guardian Angel Diamond Necklace. The diamond is dainty as the images show, it is a 1pt diamond approximately 1mm in diameter. Molly Brown London is the only children's jewellery brand that uses 1pt diamonds in its collections, rather than diamond chips. The jewellery is sized for children, and we believe it's a perfect size for childs first diamond. All product dimensions and measurements are provided on the website, and if you do need any information in the future please contact us at customercare@mollybrownlondon.com and we will be delighted to help. Kind regards, Caroline Customer Care Molly Brown London

Posted 6 months ago

“Love the earrings and your packaging!”

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Posted 6 months ago

“I bought 2 necklaces for my 8 year old nieces and they were very small. The pendant is really small and the chain is also very small. It just about fitted around my nieces neck. The photo on the website was very misleading. The packaging was lovely but it felt like i was paying for packaging rather than nice necklaces.”

Molly Brown London 2 star review on 19th May 2024

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Posted 6 months ago

Dear Papinda, Sorry to hear the My Little Star Heart Necklace did not meet your expectations as the full specifications including materials, and dimensions are listed beside the product. 14" is the industry size for a child’s necklace, and the My Little Star Heart Necklace is 16'' full length, and so larger in size than most children's jewellery sizes found in the industry. I hope you will also see from the images that we do fully represent the size of the necklace, and it has been photographed on a model to show the true scale. All dimensions and measurements are provided so that customers can check the sizing before they order, and we are always happy to answer any questions at customercare@mollybrownlondon.com Kind regards, Caroline Customer Care Molly Brown London

Posted 6 months ago

“Beautiful quality gift, delivered in a beautiful packaging and in double quick time”

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Posted 6 months ago

“This is my 6th purchase from Molly Brown. And as always totally delighted with my purchase. Would highly recommend.”

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Posted 6 months ago

“I am very pleased with my purchase from Molly Brown London. Item arrived quickly and was packaged well. It came with a cute box and matching bag. Those extra touches were much appreciated.”

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Posted 7 months ago

Molly Brown London is rated 4.8 based on 2,604 reviews