Molly Brown London Reviews

Name: Molly Brown London
Address: Molly Brown London Ltd,, 71 Queen Victoria Street,, London, London Borough of Southwark
Rating: 4.78

4.8 Rating 2,606 Reviews

94 %

of reviewers recommend Molly Brown London

4.8

Based on 2,606 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Molly Brown London:

Molly Brown London, dubbed 'Tiffany for girls' by VOGUE magazine.

Visit Website

Phone:

02031426630

Write Your review

Tell us how Molly Brown London made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Molly Brown London 5 star review on 12th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful butterfly necklace amazing packaging Many thanks.”

Helpful Report

Posted 1 year ago

“Quick delivery. Beautiful bracelet. Inexpensive too”

Helpful Report

Posted 1 year ago

“Very disappointed. The bracelet is tiny even for a 3 month old baby and her engraved name needs a magnifying glass to read it”

Molly Brown London 1 star review on 5th December 2023

Helpful Report

Posted 1 year ago

Dear Lynne, We are sorry to hear the bracelet did not meet your size expectations as the full specifications including measurements are listed beside the product. I hope you will see from the images that are also on the product page that we do fully represent the scale of the pieces within the collection, and try to provide as much information as possible so that expectations are met. We also have a preview function to help you decide on different font options and how they will look. If you do need any advice in the future, please contact us and we will be delighted to help. Kind regards, Caroline Molly Brown London

Posted 1 year ago

“Received my jewellery really quickly and was amazed how stunning and such great quality everything was and how it was boxed so beautiful xx would recommend xxx”

Helpful Report

Posted 1 year ago

“I bought a first diamond identity bracelet for my granddaughter’s 1st Christmas. I bought the same for my twin granddaughters for their 1st Christmas as something they could treasure. The bracelets are beautiful and the different fastenings for them growing, is a great idea. I also bought the first diamond marching necklaces for their 1st birthday, and loved them too. I am certainly a Molly Brown fan.”

Helpful Report

Posted 1 year ago

“Absolutely beautiful, purchased the Guardian Angel with the diamond for my 1 year old Granddaughter, I love it, it has a good weight, which I like, beautifully packaged, I am sure she will love it as she gets older.”

Helpful Report

Posted 1 year ago

“I thank Molly Brown for the lovely necklace that I bought and for their customer service. They tried very hard to help me with a parcel delivery, but unfortunately the problem is they use Yodel. Instead of a 24 hour delivery it ended up being delivered eight days later. Yodel managed to loose the package after the delivery person said he attempted to deliver, but in actual fact failed to even go to the Yodel delivery store. Molly Brown, thank you for your help.”

Helpful Report

Posted 1 year ago

“I ordered a bracelet, and I love it. It is amicable and high quality.”

Helpful Report

Posted 1 year ago

“Bought this gorgeous little bracelet for my granddaughter which will be part of her Christmas present. Ordering was easy and had a swift delivery. Very pleased with it.”

Helpful Report

Posted 1 year ago

“Nice shopping process, shiny silver all looking good but the name plate had a dot on it which can’t be polished which is not great. The box also doesn’t look great quality. The edges are kinda broken.”

Helpful Report

Posted 1 year ago

Dear Iva, We have received no communication from you regarding any issues with your order but are happy to help. Please contact us at customercare@mollybrownlondon.com and will be able to support you. Kind regards, Caroline Customer Care Molly Brown London

Posted 1 year ago

“Beautiful baby bangle, all of my Granddaughter's have one. Great service.”

Helpful Report

Posted 1 year ago

“Absolutely delighted with my purchase presentation was excellent As well”

Helpful Report

Posted 1 year ago

“I purchased the Guardian Angel with the diamond for my Granddaughter, extremely pleased with my purchase, beautifully packaged. The necklace is heavyier than I was expecting making it very good value for the money I paid for it. I have teenage Granddaughters so wish Molly Brown would make some more grown up jewellery, I would definitely purchase some.”

Helpful Report

Posted 1 year ago

“Very happy with my purchase although the receipent of this delightful little locket has still to receive it but i am certain she will be delighted when she does! Thank you Molly Brown!”

Helpful Report

Posted 1 year ago

“We purchased the Cherish Signature Cross necklace and My Guardian Angel necklace for friend's daughters (ages 3 and 5) as christening presents. The necklaces were very pretty and perfect sizes for the girls who loved them. Nicely packaged and excellent service. Thank you.”

Helpful Report

Posted 1 year ago

“GOOD QUALITY NECKLACE. THIS HAS BEEN BROUGHT FOR A CHRISTMAS PRESENT SO NOT SURE HOW IT WILL FIT MY 3 YEAR OLD GRANDDAUGHTER”

Helpful Report

Posted 1 year ago

“From the ordering to receiving my grand daughters 1st bracelet was such a pleasant experience. Everyone at Molly Brown was so professional,courteous & helpful with all this exemplary customer service I will be definitely dealing with Molly Brown again. Thank you guys & keep up the hard work.”

Helpful Report

Posted 1 year ago

“Brilliant service and lovely product. Thank you”

Helpful Report

Posted 1 year ago

“With a new grandchild arriving in 2024, she will join her three female cousins in experiencing the joy of Molly Brown jewellery. Having been a customer for six years I am happy to receive each parcel and look forward to see the joy each item brings.”

Helpful Report

Posted 1 year ago

“Gorgeous bracelet and packaging”

Helpful Report

Posted 1 year ago

Molly Brown London is rated 4.8 based on 2,606 reviews