Molly Brown London Reviews

Name: Molly Brown London
Address: Molly Brown London Ltd,, 71 Queen Victoria Street,, London, London Borough of Southwark
Rating: 4.77

4.8 Rating 2,661 Reviews

94 %

of reviewers recommend Molly Brown London

4.8

Based on 2,661 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Molly Brown London:

Molly Brown London, dubbed 'Tiffany for girls' by VOGUE magazine.

Visit Website

Phone:

02031426630

Write Your review

Tell us how Molly Brown London made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Molly Brown London 5 star review on 21st February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered this on may 7th. The shipment is still not where it’s supposed to be and is dated to be received 6-28-23. The shipment is EXTREMELY SLOW. I understand it’s from UK but even a shipment from Asia only takes max 3 weeks and not almost 2 months. I can’t review this product yet because we still don’t have it.”

Helpful Report

Posted 1 year ago

Hi Neome, We have received no communication from you regarding this but are happy to help. Please contact us at customercare@mollybrownlondon.com and we will be able to support you. We look forward to hearing from you. Kind regards, Caroline Molly Brown London

Posted 1 year ago

“The selection was lovely and had fair prices.”

Helpful Report

Posted 1 year ago

“I bought an 18k Gold Vermeil Monarch Butterfly Gift Set for my granddaughter's 13 birthday. It is lovely and well designed with appropriate weight.”

Helpful Report

Posted 1 year ago

“Excellent company, item gorgeous, quick speedy delivery. Could not ask for anything more. Thank you.”

Helpful Report

Posted 1 year ago

“Very easy company to work with. I had no issues with my order at all. The personalization was perfect and the packaging was amazing. Completely ready to give as a gift. I didn’t have to purchase any extra gifting supplies. Great.”

Helpful Report

Posted 1 year ago

“Pretty pendant for granddaughters christening. I knew the diamond would be small, however, even with magnifying glass, I can’t see the diamond. So somewhat disappointed with my purchase and would probably have chosen something else. I can’t comment on whether my granddaughter likes it, as I haven’t passed it on yet.”

Helpful Report

Posted 1 year ago

Dear D Anne, We are sorry to hear that you were disappointed. The diamond is a 1pt genuine diamond and Molly Brown London is the only children's jewellery brand that uses 1pt diamonds in its collections, rather than diamond chips. The diamond is small however, it is a perfect size diamond for a child. The jewellery is simple but sophisticated and we believe that the sizing is perfect for little girls as well as teenagers. All product dimensions and measurements are provided on the website, and we are also always very happy to answer any questions about our jewellery at customercare@mollybrownlondon.com Kind regards, Caroline Molly Brown London

Posted 1 year ago

“Very happy with item very quick delivery”

Helpful Report

Posted 1 year ago

“Very pleased with my purchase. Beautiful fairy bracelet, excellent quality and packaging. Postage quick and on time. Will use again.”

Helpful Report

Posted 1 year ago

“Rapid turnaround in the order. It’s a very sweet piece of jewellery and my God -daughter seems to love it”

Helpful Report

Posted 1 year ago

“Gorgeous jewellery, and lovely packaging. Very efficient service also.”

Helpful Report

Posted 1 year ago

“Exactly as I hoped it would be. Delicate and perfect for a 15 year old’s confirmation. Sits perfectly in the nape of her neck.”

Helpful Report

Posted 1 year ago

“I love this brangle. I brought one for my friend's daughter when she was born and just brought one for my daughter. I will always give this as a gift. It is such a beautiful keepsake.”

Helpful Report

Posted 1 year ago

“Arrived fast with nice gift wrapping enclosed. Exactly as described and of very good quality.”

Helpful Report

Posted 1 year ago

“Very reasonable and good quality”

Helpful Report

Posted 1 year ago

“Excellent service and very fast delivery. Lovely gift packaging included too.”

Molly Brown London 5 star review on 27th May 2023

Helpful Report

Posted 1 year ago

“Delighted qith this purchase 🙌 my daughter absolutely loved it!”

Helpful Report

Posted 1 year ago

“Beautiful necklace and very good service from Molly Brown, even sending a pretty little Molly Brown bag to present the present in. Delivery was on time and as they stated.”

Helpful Report

Posted 1 year ago

“Got this bracelet for my niece for her first holy communion and she adored it. Has t taken it off.”

Helpful Report

Posted 1 year ago

“Lovely locket but very difficult to open it and not really sure how the mini photos suppose to stay inside..wrapped beautifully but wouldn't buy it again.”

Helpful Report

Posted 1 year ago

Hi Monika, The locket openings can be a little stiff in the beginning this is important for the locket closure mechanism to be strong to ensure the locket stays closed, and over time from opening and closing will become easier. Inside the locket there is a lip & grove design to securely fix a small photo cut to size. We have a Locket Photograph Guide on the product page which will help you to add the photographs, making sure they are the correct size and shape. Please see here a link: https://www.mollybrownlondon.com/media/catalog/product/file/MB_Locket_Guide.pdf We are always very happy to answer any customer enquiries and if you do need any support in the future please contact us at customercare@mollybrownlondon.com and we will be delighted to help. Kind regards, Caroline Molly Brown London

Posted 1 year ago

“Able to buy a beautiful gift for my daughter which she loved. Service was excellent. Thank you.”

Helpful Report

Posted 1 year ago

Molly Brown London is rated 4.8 based on 2,661 reviews