Molly Brown London Reviews

Name: Molly Brown London
Address: Molly Brown London Ltd,, 71 Queen Victoria Street,, London, London Borough of Southwark
Rating: 4.77

4.8 Rating 2,628 Reviews

94 %

of reviewers recommend Molly Brown London

4.8

Based on 2,628 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Molly Brown London:

Molly Brown London, dubbed 'Tiffany for girls' by VOGUE magazine.

Visit Website

Phone:

02031426630

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Molly Brown London 4 star review on 7th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and beautiful item”

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Posted 2 years ago

“Excellent product, delivery extremely quick. Would highly recommend.”

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Posted 2 years ago

“Ordering was easy and shipping was remarkably fast. The necklace is so pretty and appropriately kid sized. The quality of the product seems good so far. It was delivered with a small bag, a jewelry box, and a gift bag, which made the gift feel very grown up and special. Will order again!”

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Posted 2 years ago

“This was a Christening gift for my granddaughter and she was so delighted. The Locket is absolutely beautiful with a small Birthstone, although you can only just about see the birthstone.”

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Posted 2 years ago

“I have still not received this item, it is stuck in customs - can delivery be expedited at all?”

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Posted 2 years ago

Dear Siobhan, We have received no communication from you regarding an issue with the delivery of your order but are happy to help. Please contact us at customercare@mollybrownlondon.com and we will be able to support you. We look forward to hearing from you. Kind regards, Caroline Molly Brown London

Posted 2 years ago

“Absolutely delighted with the gift for my Granddaughter’s first communion, she loves it! The gift wrapping with was beautiful .”

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Posted 2 years ago

“Very good service. Really well and beautifully packaged. The little necklace is really beautiful and very good quality! I highly recommend Molly Brown!”

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Posted 2 years ago

“I ordered the engraved sterling silver baby bangle and it not only met my expectations but it exceeded them! Absolutely beautiful!!! Not only was the the bangle beautiful bit the shipping I ordered it on Friday and received it the following Wednesday. AMAZING!!!”

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Posted 2 years ago

“Beautiful necklace and item arrived quickly with Beautiful packaging. Can't wait to give it to my goddaughter. Would definitely use Molly Brown again.”

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Posted 2 years ago

“Beautiful personalised Christening gift for my God-daughter. Over the moon with the quality and service received”

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Posted 2 years ago

“The cutest little cross for a First Holy Communion gift. My niece will love it. Easy to use website and swift dispatch. Beautiful quality and packaging. Would thoroughly recommend this company”

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Posted 2 years ago

“Beautiful bracelet and the packaging is fab! Would definitely recommend 😍”

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Posted 2 years ago

“I bought this little bracelet for my first granddaughter as something she can treasure forever. It is really lovely and of much better quality than I expected. I love it thank you”

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Posted 2 years ago

“Nice christening gift.”

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Posted 2 years ago

“absolutely delighted, i have just received my order which i placed on Sunday and i am absolutely thrilled, i must say i was a little worried as i read some reviews on Trust Pilot which are not true at all!! from the ease of order to the presentation, boxing, quality everything is 10/10!!! thank you so much my niece will be thrilled.”

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Posted 2 years ago

“Excellent service. The locket was beautiful and my Granddaughter loved it.”

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Posted 2 years ago

“Excellent service.”

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Posted 2 years ago

“Ordered beautiful gift for my niece’s communion, the chain itself is just stunning and it came with the most gorgeous packaging, I know she will just love it and feel very special, it also arrived a day earlier than stated so fantastic service all round x”

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Posted 2 years ago

“Beautiful little bracelet for my Granddaughter’s 1st birthday.”

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Posted 2 years ago

“Delivery was quick but the Kiss on the necklace is minute, the photo proportions are very misleading, definitely not worth £70, got to get another gift to go with it now. The chain is ok though.”

Molly Brown London 1 star review on 24th April 2022

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Posted 2 years ago

Dear Sandra, We are disappointed to see this review. We are sorry to hear the My First Diamond Kiss Necklace did not meet your size expectations; as full specifications including materials, and dimensions are listed beside the product. I hope you will see from the image that we do fully represent the scale of the pieces within the collection, and try to provide as much information as possible so that expectations are met. All dimensions and measurements are provided, and we are always happy to answer any questions about our jewellery at customercare@mollybrownlondon.com Kind regards, Caroline Molly Brown London

Posted 2 years ago

Molly Brown London is rated 4.8 based on 2,628 reviews