Molly Brown London Reviews

Name: Molly Brown London
Address: Molly Brown London Ltd,, 71 Queen Victoria Street,, London, London Borough of Southwark
Rating: 4.77

4.8 Rating 2,628 Reviews

94 %

of reviewers recommend Molly Brown London

4.8

Based on 2,628 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Molly Brown London:

Molly Brown London, dubbed 'Tiffany for girls' by VOGUE magazine.

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Phone:

02031426630

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Molly Brown London 4 star review on 7th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I got this for my niece for her 1st birthday and it’s absolutely beautiful! It’s so hard to find good children’s jewelry with a lobster claw closure! It was perfect!”

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Posted 2 years ago

“Beautiful signature christening bracelet. So happy with the purchase and the prompt service/delivery.”

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Posted 2 years ago

“The Lulu locket was smaller than expected and the engraving not very clear. Dispatch and delivery was good”

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Posted 2 years ago

“Bought forever diamond bangle for granddaughters christening, it’s lovely look forward to giving it to her.”

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Posted 2 years ago

“Loved my purchase from Molly brown ! Baby bangle arrived in perfect condition with engraving and was exactly what I was looking for . Lovely gift bag included to finish off the perfect gift”

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Posted 2 years ago

“The quality and design are remarkable and the care that goes into packaging is beyond anything I've seen. It looks so elegant and posh to the last tiny detail. Absolutely loving it- definitely earned me some brownie points from my wife. :) Will for sure order from here again.”

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Posted 2 years ago

“Lovely website and product was beautiful quality.”

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Posted 2 years ago

“This bracelet was purchased for my great grandaughter who turns 1 in January but is part of her Christmas present. I am absolutely over the moon with this bracelet and it is something that she can keep forever. Thank you so much for this unique bracelet”

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Posted 2 years ago

“My sister loved her Promise necklace. I bought one for her as a present after buying one for myself a while ago. We are both (slender) adults and the necklace looks great as a choker. Thanks!”

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Posted 2 years ago

“Wow - lovely earrings - my granddaughter is going to love these”

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Posted 2 years ago

“The bangle is stunning , the presentation box is beautiful and should make the perfect gift that I wanted to give. Staff were extremely helpful with my questions and efficient with the details.”

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Posted 2 years ago

“Bought a christening bracelet for my granddaughter. I'm delighted with it!!. Very good quality and the engraving is lovely. Came very well packed. Would definitely buy from Molly Brown again.”

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Posted 2 years ago

“Beautiful baby bangle the engraving was lovely and the service was excellent arrived within 2 days of ordering”

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Posted 2 years ago

“Haven’t received it yet although says dispatched on 23/11/22”

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Posted 2 years ago

“I recieved my gift its absolutely beautiful thank you again ❤”

Molly Brown London 5 star review on 2nd December 2022

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Posted 2 years ago

“Purchased this for my granddaughters christening. It is absolutely beautiful. The service was prompt and the gift wrapping is gorgeous. Thank you would definitely recommend.”

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Posted 2 years ago

“Really nice jewellery”

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Posted 2 years ago

“Product a lot smaller than it looked online. Bit disappointing.”

Molly Brown London 3 star review on 1st December 2022

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Posted 2 years ago

Dear Davina, We are disappointed to see this review. We are sorry to hear the Her World Necklace did not meet your size expectations; as full specifications including materials, and dimensions are listed beside the product. I hope you will see from the image that we do fully represent the scale of the pieces within the collection, and try to provide as much information as possible so that expectations are met. All dimensions and measurements are provided, and we are always happy to answer any questions about our jewellery at customercare@mollybrownlondon.com Kind regards, Caroline Molly Brown London

Posted 2 years ago

“Really beautiful band. Beautifully made. Looks so pretty on my little one wrist.”

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Posted 2 years ago

“Beautiful product, beautifully presented. However, just after couple of wears by a baby the bangle we bought for her first Birthday got damaged. After contacting customer service, I was informed it was damaged due to ‘enlarging space between adjusters’ (so by using it) and there is nothing the Molly Brown can do. So no we are stuck with damaged bangle and feeling of disappointment.”

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Posted 2 years ago

Dear Oxana, I am very sorry for your disappointment with our response. I have reviewed the photographs and emails from our team and unfortunately it does appear that the bangle adjusters are in a different position. The spacing between the adjusters from the images you sent us has been enlarged, any change to the shape will lead to damage which I am very sorry to see has happened. The adjusters are designed to expand over the widest part of the wrist between 4.8cm and 5.2cm, which means it will not sit tighter than 4.8cm as this mechanism acts like a spring. This is stated within the product specifications: https://www.mollybrownlondon.com/childs-christening-bangle.html Product Specification: The bangle has a diameter of 4.8cm, to 5.2cm fully expanded. Please note this standard industry size; the bangle will expand over the widest part of the hand but will not sit tighter than at 4.8cm around her wrist. It is a keepsake gift that she should be able to wear until around the age of three. Baby bangles should not be forced to fit a smaller size, as this risks damaging the product and will not be accepted as a return. And our terms and conditions below: https://www.mollybrownlondon.com/terms-and-conditions We offer a Will it Fit? guide on the website here, so that customers can check sizing before they order. If you do need any size advice in the future, please contact us at customercare@mollybrownlondon.com and we will be delighted to support you. Kind regards, Caroline Molly Brown London

Posted 2 years ago

Molly Brown London is rated 4.8 based on 2,628 reviews