Molly Brown London Reviews

Name: Molly Brown London
Address: Molly Brown London Ltd,, 71 Queen Victoria Street,, London, London Borough of Southwark
Rating: 4.77

4.8 Rating 2,622 Reviews

94 %

of reviewers recommend Molly Brown London

4.8

Based on 2,622 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Molly Brown London:

Molly Brown London, dubbed 'Tiffany for girls' by VOGUE magazine.

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Phone:

02031426630

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Molly Brown London 5 star review on 12th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful jewellery, pretty wrapping easy website and was delivered very quickly”

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Posted 1 year ago

“I ordered a chin with a locket, the locket was a bit like tin, not very good quality at all. And you don't add a photo to the locket which isn't convenient. The necklace was too expensive for the quality i was very disappointingin that. On the plus side packaging was lovely and the bracket was better quality.”

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Posted 1 year ago

Dear Andrea, I am sorry to hear you are disappointed with the locket, I would like to reassure you that it is made from hallmarked 925 Sterling Silver. Molly Brown London is widely considered to be the leading children's jewellery brand, and our high reputation has been built up on the quality of the jewellery. We are an Assay Assured retailer, which means all our jewellery, is tested, certified, and hallmarked in the UK as a guarantee to our customers of the quality of materials used within the collections. Please see here a link to the accreditation: https://www.assayassured.co.uk/clients/assured/certificates/e24de952-2631-11e5-b362-001999b0ee30.php Additionally we have had the entire collection tested by Bureau Veritas (globally recognised agency) who assessed the jewellery materials and we were awarded with CPC Certificates and CPSC Certificates. We do not put pictures into the locket, and nowhere on our website do we state that we do; however we have created a guide so that you can easily do this yourself: https://www.mollybrownlondon.com/media/catalog/product/file/MB_Locket_Guide.pdf Simply print the guide and cut around the desired size and shape. This is available as a downloadable link in all of the locket descriptions. Kind regards, Caroline Customer Care Molly Brown London

Posted 1 year ago

“Lovely bangle, presentation perfect Great service 👍”

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Posted 1 year ago

“Beautiful christening bangle. Lovely gift bag and speedy delivery”

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Posted 1 year ago

“Lovely bracelett for daughters 1st birthday gift but way to big for a 1 year old (chunky) baby which is a shame. Considering it’s named a christening bracelet. Not sure when it will fit her.”

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Posted 1 year ago

“Excellent quality with fast and efficient service”

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Posted 1 year ago

“I Have bought a good number of items from Molly Brown for my granddaughters over several years. Everything comes exactly as it is described and is extremely well packaged. Items have to travel from England to Australia and they arrive within a reasonable time frame and in perfect condition. Would highly recommend”

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Posted 1 year ago

“Very happy with my product and thoroughly recommend Molly Brown. You will not be disappointed.”

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Posted 1 year ago

“Ordering was easy and delivery was prompt. We would purchase additional items from Molly Brown in the future.”

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Posted 1 year ago

“Very pleased with the service received. I was unable to apply a discount code at time of purchase. I explained this in a message, I was then advised the discount would be a applied and refunded the difference within a few days.”

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Posted 1 year ago

“Bought a necklace and matching bracelet for our great niece's Christening. Absolutely gorgeous. Couldn't be happier”

Molly Brown London 5 star review on 5th August 2023

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Posted 1 year ago

“Another great purchase , Molly brown is definitely my go to place for baby jewellery . Great service x”

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Posted 1 year ago

“Bought a beautiful charm bracelet as a christening present but spoilt for choice on Molly Brown website! Too many gorgeous gifts so I’ll know where to shop next time, first port of call !!”

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Posted 1 year ago

“Super quality”

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Posted 1 year ago

“I just received the sterling silver band bracelet with birthstone and her bame engraved for my neighbor's baby who will arrive in October. It is absolutely beautiful and well-made. The packaging is high-end. I am very pleased! Thank you 😊”

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Posted 1 year ago

“Easy website to use. I ordered this bracelet for my niece who will soon be 18. The quality looks excellent. A very pretty piece”

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Posted 1 year ago

“Delighted with purchase, lovely Momento”

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Posted 1 year ago

“Speedy service Lovely jewellery for children.”

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Posted 1 year ago

“Very good service and loved the purchase😍”

Molly Brown London 5 star review on 25th July 2023

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Posted 1 year ago

“I bought this necklace as a Christening present for our Great Grandaughter Margot . Just beautiful , delivery swift and perfectly packed . Thankyou so much . Will definitely order from you again .”

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Posted 1 year ago

Molly Brown London is rated 4.8 based on 2,622 reviews