Molly Brown London Reviews

Name: Molly Brown London
Address: Molly Brown London Ltd,, 71 Queen Victoria Street,, London, London Borough of Southwark
Rating: 4.77

4.8 Rating 2,628 Reviews

94 %

of reviewers recommend Molly Brown London

4.8

Based on 2,628 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Molly Brown London:

Molly Brown London, dubbed 'Tiffany for girls' by VOGUE magazine.

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Phone:

02031426630

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Molly Brown London 4 star review on 7th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely delighted either way my purchase, the engraving was beautiful. Couldn’t believe how quickly it was delivered too.”

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Posted 4 weeks ago

“Beautiful baby bangle bought for my granddaughter, lovely quality, very happy with this... Only thing I personally felt was that the engraving was a little faint, apart from that its a beautiful piece of jewellery...”

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Posted 4 weeks ago

“I have not received my order yet.”

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Posted 4 weeks ago

Hi Kari, Thank you for getting in touch. Your order is currently on its way via the Free Standard International Shipping option you selected. Please note that the estimated delivery timeframe, starting from the date of dispatch, excludes any delays due to your country’s customs clearance processes. We appreciate your order and trust it will be with you soon. Kind regards, Caroline Customer Care Molly Brown London

Posted 4 weeks ago

“Have not received my ordered. They say 4-10 days shipping however it’s been 16 days and I have still yet to receive it.”

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Posted 4 weeks ago

Hi Ellie, Thank you for getting in touch. I can confirm that your order is currently on its way via the Free Standard International Shipping option you selected. Please note that the estimated delivery timeframe of 4-10 business days starts from the date of dispatch, provided there are no delays due to local customs. After tracking the parcel, I can see it was held at US customs for review. We apologise for any inconvenience this may have caused. Unfortunately, for orders delivered outside the UK, delays due to Customs & Excise are beyond our control. We appreciate your order, and it should be with you soon. Kind regards, Caroline Customer Care Molly Brown London

Posted 4 weeks ago

“Beautiful necklace speedy service!”

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Posted 4 weeks ago

“Beautiful little fairy necklace. Delivery was really quick and lovely packaging. My granddaughter who is three will be thrilled with it. Highly recommend Molly London!”

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Posted 1 month ago

“amazing quality, so so beautiful, my baby has not had it off since i got it it has not tarnished scratched nothing. 10/10 would definitely recommend!”

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Posted 1 month ago

“This is a gift for my 11 year old granddaughter for Christmas, I know she will love it”

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Posted 1 month ago

“Lovely jewellery . Had a problem with a previous item which I had damaged and the team were very helpful and gave great advice on how to resolve the issue”

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Posted 1 month ago

“Very disappointed with items I purchased. The chain came with a knot in it. The earrings seem inferior in quality And they are non-returnable”

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Posted 1 month ago

“A stunning unique, high quality bracelet received for a precious little baby, would definitely recommend as the service from start to finish is outstanding x”

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Posted 1 month ago

“I bought the diamond kiss bracelet for my 14th grandchild for Christmas. She's only 7 weeks and it's not Christmas yet but I absolutely love it. I'm sure she will too as she grows, and I'll definitely purchase more items as I have 9 granddaughters.”

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Posted 1 month ago

“I placed the order almost a month ago. It never came. I reached out to them, their response has been extremely slow. They said the package was lost, but they still haven’t resent the order.”

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Posted 1 month ago

Hi there, To clarify, we did not receive any correspondence regarding your original order until recently. Once you reached out, we investigated the issue and offered a replacement order within one week. Following your request to make additional changes to the original order details, further steps were required before dispatch. These steps, and the reasons for them, were communicated to you. Once again, we sincerely apologise on behalf of the original third-party courier and hope this clarifies our actions to support you, including accommodating the additional amendments requested. Kind regards, Caroline Customer Care Molly Brown London

Posted 1 month ago

“I ordered a little first diamond bracelet for my baby great granddaughter It arrived and is so beautiful, cute and well made I love it Would recommend”

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Posted 1 month ago

“Beautiful piece, I'm sure my granddaughter will love this as her birthday gift.”

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Posted 1 month ago

“Lovely selection of jewellery for babies, children and teenagers. Lovely quality and reasonably priced. Well packaged and delivered promptly.”

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Posted 1 month ago

“I was really impressed with the little bracelet I got from Molly Brown. It arrived quickly, was so beautifully packaged and was a stand out special first birthday present for my best friends daughter. Super trustworthy company, when there is so much dodgy stuff on the market. Highly recommend for that one off special gift they’ll be able to have in the memory box forever xxxx”

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Posted 1 month ago

“Very pretty. My granddaughter was excited to wear it.”

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Posted 1 month ago

“Beautifully presented in a lovely . Engraving perfect Thankyou”

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Posted 1 month ago

“Lovely delicate child bracelet,looksreally good quality.The chain give options to use for different ages so granddaughter will get use out of this. Packaging is excellent,looks a really special present with this extra touch Engraved perfectly,just as asked Delivery was prompt,within 3 days as specified. I'm really chuffed with this first purchase from Molly Brown,I am uneasy about ordering certain items online but will certainly be visiting site again when looking for quality jewellery for my grandaughter.Thank you.”

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Posted 1 month ago

Molly Brown London is rated 4.8 based on 2,628 reviews