Molly Brown London Reviews

Name: Molly Brown London
Address: Molly Brown London Ltd,, 71 Queen Victoria Street,, London, London Borough of Southwark
Rating: 4.77

4.8 Rating 2,661 Reviews

94 %

of reviewers recommend Molly Brown London

4.8

Based on 2,661 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Molly Brown London:

Molly Brown London, dubbed 'Tiffany for girls' by VOGUE magazine.

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Phone:

02031426630

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Molly Brown London 5 star review on 21st February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely jewellery . Had a problem with a previous item which I had damaged and the team were very helpful and gave great advice on how to resolve the issue”

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Posted 2 months ago

“Very disappointed with items I purchased. The chain came with a knot in it. The earrings seem inferior in quality And they are non-returnable”

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Posted 2 months ago

“A stunning unique, high quality bracelet received for a precious little baby, would definitely recommend as the service from start to finish is outstanding x”

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Posted 2 months ago

“I bought the diamond kiss bracelet for my 14th grandchild for Christmas. She's only 7 weeks and it's not Christmas yet but I absolutely love it. I'm sure she will too as she grows, and I'll definitely purchase more items as I have 9 granddaughters.”

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Posted 2 months ago

“I placed the order almost a month ago. It never came. I reached out to them, their response has been extremely slow. They said the package was lost, but they still haven’t resent the order.”

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Posted 2 months ago

Hi there, To clarify, we did not receive any correspondence regarding your original order until recently. Once you reached out, we investigated the issue and offered a replacement order within one week. Following your request to make additional changes to the original order details, further steps were required before dispatch. These steps, and the reasons for them, were communicated to you. Once again, we sincerely apologise on behalf of the original third-party courier and hope this clarifies our actions to support you, including accommodating the additional amendments requested. Kind regards, Caroline Customer Care Molly Brown London

Posted 2 months ago

“I ordered a little first diamond bracelet for my baby great granddaughter It arrived and is so beautiful, cute and well made I love it Would recommend”

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Posted 2 months ago

“Beautiful piece, I'm sure my granddaughter will love this as her birthday gift.”

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Posted 2 months ago

“Lovely selection of jewellery for babies, children and teenagers. Lovely quality and reasonably priced. Well packaged and delivered promptly.”

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Posted 2 months ago

“I was really impressed with the little bracelet I got from Molly Brown. It arrived quickly, was so beautifully packaged and was a stand out special first birthday present for my best friends daughter. Super trustworthy company, when there is so much dodgy stuff on the market. Highly recommend for that one off special gift they’ll be able to have in the memory box forever xxxx”

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Posted 2 months ago

“Very pretty. My granddaughter was excited to wear it.”

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Posted 2 months ago

“Beautifully presented in a lovely . Engraving perfect Thankyou”

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Posted 2 months ago

“Lovely delicate child bracelet,looksreally good quality.The chain give options to use for different ages so granddaughter will get use out of this. Packaging is excellent,looks a really special present with this extra touch Engraved perfectly,just as asked Delivery was prompt,within 3 days as specified. I'm really chuffed with this first purchase from Molly Brown,I am uneasy about ordering certain items online but will certainly be visiting site again when looking for quality jewellery for my grandaughter.Thank you.”

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Posted 2 months ago

“I have purchased from Molly Brown several times and been extremely happy with my purchases. One this occasion I had to return the pearl bracelet (it was beautiful by the way) but it was for my granddaughter and she decided that it was not for her.”

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Posted 2 months ago

“This beautiful and delicate necklace was for my granddaughter's Baptism. Ordering was quick and simple, shipping was fast, and the package arrived in a lovely pink box with a brown bow.”

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Posted 2 months ago

“I am sure the Christmas gift will be appreciated. It arrived promptly, beautifully wrapped and securely packaged for delivery. Thank you very much. My only issue is too many emails now coming through so I have unsubscribed as they have become a nuisance”

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Posted 2 months ago

“Lovely piece of jewellery very please with it arrived on time and lovely gift wrapped too .”

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Posted 2 months ago

“Bought two pieces of childrens jewellery. The delivery time was excellent and quick to Australia The packaging was beautiful. So far very impressed Would recommend”

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Posted 2 months ago

“The product we ordered was beautiful! Great quality, great service and great communication. Highly recommend this company!”

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Posted 2 months ago

“Not great quality but refunded quickly”

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Posted 2 months ago

“Lovely bangle but not suitable.This item was returned last week.Just waiting for refund.Thank you.Refund to Mrs sp Todd.”

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Posted 2 months ago

Molly Brown London is rated 4.8 based on 2,661 reviews