Molly Brown London Reviews

Name: Molly Brown London
Address: Molly Brown London Ltd,, 71 Queen Victoria Street,, London, London Borough of Southwark
Rating: 4.77

4.8 Rating 2,683 Reviews

94 %

of reviewers recommend Molly Brown London

4.8

Based on 2,683 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Molly Brown London:

Molly Brown London, dubbed 'Tiffany for girls' by VOGUE magazine.

Visit Website

Phone:

02031426630

Write Your review

Tell us how Molly Brown London made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Molly Brown London 5 star review on 21st February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“To call it a diamond necklace was a bit misleading. I couldn't see the stone. Apart from that myself and the recipient was very happy”

Molly Brown London 4 star review on 6th January 2025

Helpful Report

Posted 3 months ago

Dear Sheena, Thank you for sharing your feedback. I’m sorry to hear that you were disappointed with the My Guardian Angel Diamond Necklace. The diamond is indeed dainty, as reflected in the product images and description. It is a 1pt diamond, approximately 1mm in diameter, set delicately on the front of the necklace. This piece is specifically designed for children, and we feel it's the perfect size for a child's first diamond. If you have any further questions or need additional information, please don’t hesitate to get in touch. Kind regards, Caroline Customer Care Molly Brown London

Posted 3 months ago

“I ordered a Diamond heart bracelet for my Great niece for Christmas, delivery was very quick and the quality of the bracelet is excellent. The bracelet is beautiful it comes with a gift box and a gift bag. Customer service is excellent I got a follow up email with advice on how to clean jewellery, these details you wouldn’t get anywhere else Thank you Molly Brown for a great experience I will order from yous in the future. I’m certain my great niece will love this.”

Helpful Report

Posted 3 months ago

“Absolutely love the baby bangle that I purchased it’s so delicate and the customisable option it perfect for what I wanted. Amazing thank you definitely purchase again”

Helpful Report

Posted 3 months ago

“Absolutely delighted with my 2 bracelets for my granddaughter’s.. just so perfect.. thank you so much … I will recommend to all my friends and family 💗”

Helpful Report

Posted 3 months ago

“Looks smaller in the flesh”

Helpful Report

Posted 3 months ago

“The crosses arrived today. Very nice, thank you!”

Helpful Report

Posted 3 months ago

“Beautiful website for children's jewellery. I looked at a few jewellers and found Molly Brown is the best priced for the quality. Definitely would shop here again.”

Helpful Report

Posted 3 months ago

“Beautiful bangle for my daughters 1st birthday. The quality is unreal, super thick compared to other bangles on the market, I will be shopping with this business again!!”

Helpful Report

Posted 3 months ago

“The receiver of the little cross was very pleased with it.”

Helpful Report

Posted 3 months ago

“So pleased with the Guardian Angel necklace brought for my nieces 2nd birthday. We brought her a gorgeous little bracelet from Molly Brown last year, the necklace is just as lovely. Beautiful design and quality. I would definately recommend and will buy from Molly Brown again.”

Helpful Report

Posted 3 months ago

“It really nyc buying from this brand. Really worth it”

Helpful Report

Posted 3 months ago

“Purchased jewellery at Christmas for a few years now from this lovely company for my granddaughter, and the quality is amazing and the service is first class. Packaging and gift accessories are stunning and little girls of all ages will love their gift.”

Helpful Report

Posted 3 months ago

“Arrived quickly after ordering and quality good lovely necklace for my granddaughter”

Helpful Report

Posted 3 months ago

“Absolutely delighted either way my purchase, the engraving was beautiful. Couldn’t believe how quickly it was delivered too.”

Helpful Report

Posted 3 months ago

“Beautiful baby bangle bought for my granddaughter, lovely quality, very happy with this... Only thing I personally felt was that the engraving was a little faint, apart from that its a beautiful piece of jewellery...”

Helpful Report

Posted 3 months ago

“I have not received my order yet.”

Helpful Report

Posted 3 months ago

Hi Kari, Thank you for getting in touch. Your order is currently on its way via the Free Standard International Shipping option you selected. Please note that the estimated delivery timeframe, starting from the date of dispatch, excludes any delays due to your country’s customs clearance processes. We appreciate your order and trust it will be with you soon. Kind regards, Caroline Customer Care Molly Brown London

Posted 3 months ago

“Have not received my ordered. They say 4-10 days shipping however it’s been 16 days and I have still yet to receive it.”

Helpful Report

Posted 3 months ago

Hi Ellie, Thank you for getting in touch. I can confirm that your order is currently on its way via the Free Standard International Shipping option you selected. Please note that the estimated delivery timeframe of 4-10 business days starts from the date of dispatch, provided there are no delays due to local customs. After tracking the parcel, I can see it was held at US customs for review. We apologise for any inconvenience this may have caused. Unfortunately, for orders delivered outside the UK, delays due to Customs & Excise are beyond our control. We appreciate your order, and it should be with you soon. Kind regards, Caroline Customer Care Molly Brown London

Posted 3 months ago

“Beautiful necklace speedy service!”

Helpful Report

Posted 3 months ago

“Beautiful little fairy necklace. Delivery was really quick and lovely packaging. My granddaughter who is three will be thrilled with it. Highly recommend Molly London!”

Helpful Report

Posted 3 months ago

“amazing quality, so so beautiful, my baby has not had it off since i got it it has not tarnished scratched nothing. 10/10 would definitely recommend!”

Helpful Report

Posted 3 months ago

Molly Brown London is rated 4.8 based on 2,683 reviews