Molly Brown London Reviews

Name: Molly Brown London
Address: Molly Brown London Ltd,, 71 Queen Victoria Street,, London, London Borough of Southwark
Rating: 4.78

4.8 Rating 2,606 Reviews

94 %

of reviewers recommend Molly Brown London

4.8

Based on 2,606 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Molly Brown London:

Molly Brown London, dubbed 'Tiffany for girls' by VOGUE magazine.

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Phone:

02031426630

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Molly Brown London 5 star review on 12th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately returned as it was too small”

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Posted 11 months ago

“was a perfect gift for my nieces first birthday🥰🥰”

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Posted 11 months ago

“Lovely product and packaging. The only slight negative is that I don’t think the product is big enough for personalisation to be viable, very small writing.”

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Posted 11 months ago

“Good product and delivery”

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Posted 11 months ago

“Delighted with my purchase of my first diamond bracelet for my granddaughter,good quality and delivery”

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Posted 1 year ago

“The necklace I ordered as a gift for my niece is absolutely lovely, good quality and came in beautiful gift packaging. The customer service I've received has also been great, there was an issue with delivery by yodel so I contacted molly brown who got back to me quickly and got a replacement out in no time via a different carrier - superb service and I will heartily recommend molly brown to friends and family”

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Posted 1 year ago

“Beautiful fairy necklace . I have bought just the pendent before - absolutely unique and perfect gift . It’s a shame that only pendants are not done anymore . Also the necklace the way it was packed - smees like it was rushed . The necklace was out of the box , the whole thing just fell off . I know I have not paid for gift wrapping and both times -there is a big difference in the way it was sent .”

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Posted 1 year ago

Hello Thank you for your feedback which we will raise with the dispatch team. At the UK Jewellery Awards when Molly Brown was a Finalist as UK Jewellery Brand of the Year, our packaging was described as 'some of the best in the industry' and so we pride ourselves on our luxury gift wrap which is provided with every purchase. We carefully place the jewellery in the gift box and do not tie the ribbons, because we appreciate that people will want to look at the jewllery before they give their gift. In this instance, it seems that the necklace must have fallen out of the box in transit and thankfully, as this is not in our control, we are pleased to report that this is a pretty rare occurance. Thank you so much for being a repeat customer and for your lovely comments about the Fairy Wish Collection. Please be reassured that you do not have to pay for the Bespoke Gift Wrap Service as we provide all of the packaging free of charge for you to wrap the gift yourself and we really do take every care with all of our orders. Kind regards Molly Brown Customer Care

Posted 11 months ago

“Precious, delicate and lovely baby bracelet. I am pleased with everything. Prompt delivery!”

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Posted 1 year ago

“Great place lots of really nice quality jewellery”

Molly Brown London 5 star review on 13th December 2023

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Posted 1 year ago

“Bought the birth stone baby bangle for my granddaughter. It really is beautiful. Very pleased with the purchase.”

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Posted 1 year ago

“Beautiful childrens bangle, quick delivery and gorgeous packaging”

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Posted 1 year ago

“Easy ordering, prompt delivery, lovely little earrings and pretty packaging.”

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Posted 1 year ago

“Lovely necklace. All the gifts I have brought from here before have been well received. Can’t wait to give this to my daughter for Christmas!”

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Posted 1 year ago

“Absolutely delighted with the chain and engraved charm I bought for my goddaughter for Christmas. The packaging was lovely and it was also on sale! The duties and taxes for international orders are added in the checkout which is not only convenient but there are no surprises later.”

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Posted 1 year ago

“Lovely bracelet for my grandaughter, Great service and very friendly and so helpful x”

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Posted 1 year ago

“I am extremely pleased with my necklace. It is very good quality and so sweet. Also the customer service was excellent. When I emailed a query, the lady who responded was really lovely and very helpful. It came very well presented and was very punctual. Excellent.”

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Posted 1 year ago

“I bought a silver disc necklace with my granddaughter's initial and a pretty cultured pearl. It was small, just right for a little girl and packaged beautifully.”

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Posted 1 year ago

“The necklace I ordered is beautiful, I’m very pleased with it. The gift packaging is also of a very high quality and very pretty. Very impressed, would highly recommend!”

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Posted 1 year ago

“Bought necklace as a present for my granddaughters 7th birthday . I know she will love it x Great quality”

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Posted 1 year ago

“I ordered this beautiful necklace for my 5-year-old granddaughter and I am absolutely delighted with it. It is delicate but also strong enough for a small child to wear without fear of it breaking and being lost. I am sure she will love it. Thank you Molly Brown.”

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Posted 1 year ago

Molly Brown London is rated 4.8 based on 2,606 reviews