Molly Brown London Reviews

Name: Molly Brown London
Address: Molly Brown London Ltd,, 71 Queen Victoria Street,, London, London Borough of Southwark
Rating: 4.77

4.8 Rating 2,628 Reviews

94 %

of reviewers recommend Molly Brown London

4.8

Based on 2,628 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Molly Brown London:

Molly Brown London, dubbed 'Tiffany for girls' by VOGUE magazine.

Visit Website

Phone:

02031426630

Write Your review

Tell us how Molly Brown London made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Molly Brown London 4 star review on 7th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very impressed with the service provided baby bracelet is very nice just what I was looking for and very quick delivery”

Helpful Report

Posted 2 years ago

“Really lovely jewellery, made a lovely present. Excellent service and delivery.”

Helpful Report

Posted 2 years ago

“Beautiful bangle, received in lovely packaging.”

Helpful Report

Posted 2 years ago

“Bracelet came really quick and it was beautiful! Only downside was I had paid for a wee gift card with a message on it but it didn’t come.”

Helpful Report

Posted 2 years ago

“Very supportive customer service, quick delivery and beautiful presentation”

Helpful Report

Posted 2 years ago

“Quality is lovely, but disappointed, I asked for it to be engraved with a name and it came without”

Helpful Report

Posted 2 years ago

Dear Sarah, We are disappointed to read this review. We have checked the order and our records indicate that the engraving was completed according to your instructions. We have not received any communication from you regarding an issue with your order, but are happy to help. Please contact us at customercare@mollybrownlondon.com with a photograph of back of the bangle opposite the little adjusters, on the outside. As soon as we receive this we will be able to support you. We look forward to hearing from you, Kind regards, Caroline Molly Brown London

Posted 2 years ago

“I am new to Molly Brown London and just ordered my first item. Everything about Molly Brown is outstanding from the quality to the ease of ordering and the how fast I received my item. I bought the pearl cross necklace for my great niece and it is beautiful! It can so fast and the packaging is so cute! Would definitely come back!”

Helpful Report

Posted 2 years ago

“I have purchased several different items from this store and my 4 great Granddaughters always love it. Shipping is fast and always arrives on time. I will be a customer for life.”

Helpful Report

Posted 2 years ago

“Customer service was amazing. I had thought I completed my order on my end but had not completed the final step. They were able to quickly check records on their end. I have since completed my order and it shipped so quickly and was packaged beautifully. I cannot wait for my daughter to see it on her first communion day!”

Helpful Report

Posted 2 years ago

“Beautiful elegant bracelet for baby . Perfectly packaged and delivered promptly. Thank you”

Helpful Report

Posted 2 years ago

“So delighted with the bangle and necklace. Beautifully packed and delivered super quick. My granddaughter loved her gifts. I would highly recommend using Molly Brown and will certainly buy again. Thank you”

Helpful Report

Posted 2 years ago

“What a wonderful experience I had with Molly Brown. I was having difficulty personalising an item which I was purchasing so I contacted them via email. They replied immediately with a contact number. What a very pleasant surprise I got when I rang. The phone call was on a one to one basis, no pressing buttons, no background noise distraction, it was incredible, and the young lady with whom I spoke with was very polite, friendly and supportive. She was lovely 😊 I would definitely highly recommend Molly Brown's to anyone”

Helpful Report

Posted 2 years ago

“An excellent professional service. Packaging and jewelry second to none. Fast service with free engraving. 10/10”

Helpful Report

Posted 2 years ago

“Good service pleased with gift”

Helpful Report

Posted 2 years ago

“I ordered a bracelet shortly before Christmas to be delivered at my friends place. I checked the tracking that the parcel has been delivered even if my friends were not home during Christmas (assumed that the parcel has been put in the letter box…). When my friends came back from holidays (mid-January), they checked their letter box and there was no parcel. We contacted Molly Brown but they told us that is was too late because we should have sent a complain before a 7-day period…. They were not helpful at all in trying to track the parcel, did not offer an alternative. Very bad experience overall…”

Helpful Report

Posted 2 years ago

“The bracelet I ordered arrived within a few days. It was lovely, and packed beautifully.”

Helpful Report

Posted 2 years ago

“we are very pleased. loved the packaging. delivery excellent. thank you”

Helpful Report

Posted 2 years ago

“Excellent service delivery on time and item is brilliant”

Helpful Report

Posted 2 years ago

“I was a little hesitant to make an over seas purchase but after reading the reviews, I decided to take the chance. The infant bracelet is so beautiful, exactly what I had in mind for my granddaughter’s first birthday. The delivery was so incredibly fast and I had it engraved as well. The packaging is so impressive and pretty. I do glad a took the chance on Molly Brown…just beautiful!”

Molly Brown London 5 star review on 17th February 2022

Helpful Report

Posted 2 years ago

“Beautiful bangle for my beautiful new granddaughter. Lovely weight and the engraving was beautifully done. Mummy and Daddy loved her ‘first diamond bangle’ thank you”

Helpful Report

Posted 2 years ago

Molly Brown London is rated 4.8 based on 2,628 reviews