Molly Brown London Reviews

Name: Molly Brown London
Address: Molly Brown London Ltd,, 71 Queen Victoria Street,, London, London Borough of Southwark
Rating: 4.77

4.8 Rating 2,625 Reviews

94 %

of reviewers recommend Molly Brown London

4.8

Based on 2,625 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Molly Brown London:

Molly Brown London, dubbed 'Tiffany for girls' by VOGUE magazine.

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Phone:

02031426630

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Molly Brown London 4 star review on 7th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful necklace and very good service from Molly Brown, even sending a pretty little Molly Brown bag to present the present in. Delivery was on time and as they stated.”

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Posted 1 year ago

“Got this bracelet for my niece for her first holy communion and she adored it. Has t taken it off.”

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Posted 1 year ago

“Lovely locket but very difficult to open it and not really sure how the mini photos suppose to stay inside..wrapped beautifully but wouldn't buy it again.”

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Posted 1 year ago

Hi Monika, The locket openings can be a little stiff in the beginning this is important for the locket closure mechanism to be strong to ensure the locket stays closed, and over time from opening and closing will become easier. Inside the locket there is a lip & grove design to securely fix a small photo cut to size. We have a Locket Photograph Guide on the product page which will help you to add the photographs, making sure they are the correct size and shape. Please see here a link: https://www.mollybrownlondon.com/media/catalog/product/file/MB_Locket_Guide.pdf We are always very happy to answer any customer enquiries and if you do need any support in the future please contact us at customercare@mollybrownlondon.com and we will be delighted to help. Kind regards, Caroline Molly Brown London

Posted 1 year ago

“Able to buy a beautiful gift for my daughter which she loved. Service was excellent. Thank you.”

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Posted 1 year ago

“Beautiful bracelet for my Granddaughter Christening, personalised with her name, excellent packaging with gift box and bag and delivery within a couple of days, thank you will certainly use Molly Brown again.”

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Posted 1 year ago

“Really impressed with quality and beautiful wrapping.”

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Posted 1 year ago

“This is my second purchase from MBL and it won't be my last. Having 4 nieces celebrating baptisms, first communions, and birthdays means having to find a lot of gifts. Now that I have found MBL, it's my go-to for special events. The jewelry is lovely and it's sturdy enough to be worn every day.”

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Posted 1 year ago

“My package is still in transit (currently in Oregon). I will most likely have another week to wait, which puts it at a month in delivery time. It has missed Mother’s Day by 2 weeks.”

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Posted 1 year ago

Dear Stephen, We are sorry to hear you are disappointed. We dispatch orders on the same day Monday - Friday even if the item is engraved as long as we receive the orders by 1.00 pm GMT. Please note we do not operate over Weekends or UK Bank Holidays. For shipping to the US timing and prices quoted at the checkout and we offer either Free Standard shipping or Express courier for $16.00. As we received your order after the cut off on Friday 28th it was processed and shipped on the 2nd May at the earliest and is in transit from the UK to Alaska with the Free Standard service delivery you have selected. As quoted at the checkout the Free standard service is estimated up to another 9 business days after the date of dispatch, however for orders that are delivered outside the UK occasionally delays may be incurred due to Customs & Excise, and very sadly when this happens it is beyond our control. If you do need any information on delivery timings or prices in the future, please contact us and we will be delighted to help you. Kind regards, Caroline Molly Brown London

Posted 1 year ago

“I first purchased a Molly Brown necklace in 2006 and since then have loved every item I have bought. From Jewellery for my Daughter to Christening gifts for my Nieces. All pieces are beautiful, they come in such beautiful packaging and the quality is superb. In fact my first necklace is still going strong after 17 years!!! Highly recommended. Jewellery to cherish and treasure forever.”

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Posted 1 year ago

“Fantastic service and fantastic quality”

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Posted 1 year ago

“Lovely honey bee bracelet for my grandaughter, i would have love the pink fairy on a bracelet that was not rigid, then she would have had matching necklace and bracelet.”

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Posted 1 year ago

“First class service, quality is excellent and price is very reasonable. The wrapping and boxes are beautiful. Easily contacted by telephone and very efficient and polite.”

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Posted 1 year ago

“Excellent customer service and beautiful bracelet in pretty gift packaging. The perfect present!”

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Posted 1 year ago

“No problems from start to finish delivered on time .”

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Posted 1 year ago

“Wonderful company, i was over the moon with the gift i bought my god daughter. The packaging was quality would highly recommend”

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Posted 1 year ago

“Excellent service . The locket Arrived so quickly . It’s beautiful . Packaging was lovely too . Would definitely recommend”

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Posted 1 year ago

“Beautiful gold bracelet for my granddaughter good size and quality price was reasonable too And free engraving was included also”

Molly Brown London 5 star review on 10th May 2023

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Posted 1 year ago

“Silver bracelet arrived in good time for first communion, much faster than I expected and my granddaughter loved the bracelet”

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Posted 1 year ago

“Hermosa la cadena, muy delicada, y perfecta para la ocasion!”

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Posted 1 year ago

“The bracelet is just beautiful and I love the simplicity of it. It was packaged so nicely and the delivery was great. I was well informed on the status of the delivery. I will definitely order from you again!”

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Posted 1 year ago

Molly Brown London is rated 4.8 based on 2,625 reviews