Molly Brown London Reviews

Name: Molly Brown London
Address: Molly Brown London Ltd,, 71 Queen Victoria Street,, London, London Borough of Southwark
Rating: 4.77

4.8 Rating 2,665 Reviews

94 %

of reviewers recommend Molly Brown London

4.8

Based on 2,665 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Molly Brown London:

Molly Brown London, dubbed 'Tiffany for girls' by VOGUE magazine.

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Phone:

02031426630

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Molly Brown London 5 star review on 21st February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was disappointed with the size of the birthstone. Also, the engraving was very light, and hard to see. I would have been willing to pay more for higher quality. The bracelet itself seems like very good quality.”

Helpful Report

Posted 5 years ago

Dear Ms Fehrenbacher We are sorry to read your comments as the Birthstone Christening Bangle Collections is one of the best selling collections in the Molly Brown London range. The bangles are already a significant weight and height and the birthstone gemstone size is the largest size that could have been featured in these bangles. If the height of the bangles had been increased more to accommodate an even larger gemstone, then the bangles would have become prohibitively heavy for a child. All product measurements and material specifications are available for customers on the website. We have checked your order and can see that you choose the Single Line font which is as is sounds, a single line which is a fine, contemporary font and we are so sorry that you are disappointed with the font choice. We hope that the additional information provided has helped to reassure you. Kind regards Louise Molly Brown London

Posted 5 years ago

“Excellent service from your staff who assisted me when I had problems with logging on and not sure how to proceed.”

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Posted 5 years ago

“Exquisite bangle. I have ordered two for my Grandchildren for Christmas. Excellent quality and very pretty.”

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Posted 5 years ago

“I reside in Australia & purchased some earrings for my granddaughter in the UK. They arrived as described & within the delivery time given. Recipient was very happy with her gift. Thank you Molly Brown...”

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Posted 5 years ago

“Absolutely beautiful,looking forward to giving this to my granddaughter for Christmas...thank you so much.”

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Posted 5 years ago

“Very pretty little bracelet, my 11 year old granddaughter loved it”

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Posted 5 years ago

“I’m still waiting for notification that my order has been sent! I have not received my order. Not happy. You have my money and I have nothing! Where is my purchase?”

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Posted 5 years ago

Dear Mrs King We are so sorry to see this review as your tracking shows that the item was delivered to you in Australia. There was a slight delay as for some reason your parcel was held in customs and unfortunately, these things are beyond our control. I have spoken with Customer Care and I understand that we emailed you immediately regarding this issue after you first alerted us via email. It would be worth checking your junk mail for the order confirmation email as these are sent automatically by the website and sometimes end up there. The Forever Diamond Bangle is perhaps one of the most special and beautiful pieces in the collections and we hope that you are delighted with your purchase. Kind regards Louise Molly Brown London

Posted 5 years ago

“The bracelet I brought for my granddaughter is absolutely stunning!”

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Posted 5 years ago

“Beautiful delicate little bracelet. Diamond is tiny but overall lovely with the addition of the engraving. Nicely packaged too & quick delivery.”

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Posted 5 years ago

“Amazing choice of products and great customer service”

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Posted 5 years ago

“Over moon with purchase thank you”

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Posted 5 years ago

“Beautiful necklace for Christening gift. Very pleased with quality. Came with gift wrapping. Highly recommended.”

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Posted 5 years ago

“I confess I was disappointed with the bracelet, the halo was very small and the bracelet generally rather frail looking. it might be okay for a 13year old but not for an 18 year old.”

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Posted 5 years ago

Dear Ms Taylor We are very sorry that you are disappointed with the Halo Bracelet, The sizes, product measurement and specifications are available on every product on the website and we hope that this information helps customers when making purchasing decisions. As the item is not personalised, you can of course return it for a full refund. If we can help further, please do not hesitate to contact us. Kind regards Louise Molly Brown London

Posted 5 years ago

“Like the product, felt engraved letter could be bolder, but otherwise all was perfect. Thank you.”

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Posted 5 years ago

“Ordered a bracelet for my granddaughter’s christening, it was absolutely fabulous! Thanks”

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Posted 5 years ago

“The packaging was beautiful. However, the writing came out smaller than I expected”

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Posted 5 years ago

“Pictures don’t lie 😍👏🏻”

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Posted 5 years ago

“Good, and fast service. Brilliant quality.”

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Posted 5 years ago

“OMG the bracelet for my granddaughter is absolutely gorgeous. Great product and the service was excellent. Would definitely order from them again.”

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Posted 5 years ago

“Absolutely great service! I purchased a gold baby bracelet which was really good quality and very pretty. The size was perfect and the packaging very Stylish, good value for money. I will most definitely recommend Molly Brown London to friends and family.”

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Posted 5 years ago

Molly Brown London is rated 4.8 based on 2,665 reviews