Molly Brown London Reviews

Name: Molly Brown London
Address: Molly Brown London Ltd,, 71 Queen Victoria Street,, London, London Borough of Southwark
Rating: 4.77

4.8 Rating 2,625 Reviews

94 %

of reviewers recommend Molly Brown London

4.8

Based on 2,625 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Molly Brown London:

Molly Brown London, dubbed 'Tiffany for girls' by VOGUE magazine.

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Phone:

02031426630

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Molly Brown London 4 star review on 7th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased the guardian Angel with a Pearl in for my Granddaughter’s Baptism and it is absolutely beautiful and comes in a lovely box and bag. It’s just the perfect gift as pearl is also her birth stone Just love it! Thank you soo much!”

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Posted 1 year ago

“This was a special gift for my great grandaughters birth its beautufully made snd inscrip⁹tion was freec”

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Posted 1 year ago

“A brilliant selection of items at excellent prices.”

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Posted 1 year ago

“I received bent earring and the gift packaging looked cheap and it was squished. Although, customers service was very good and was happy to rectify the issue unfortunately I wasn't able return it as it was gift and need the next day so had to just give what I had:( Won't buy again.”

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Posted 1 year ago

Dear Evelina, We were so sorry to to hear the item and complimentary packaging arrived in this condition, once again please accept our sincere apologies on behalf of the courier and we have followed this up with them. We had hoped the urgent replacement offered could have resolved this for you in a satisfactory way. I do hope that you will consider shopping with us again in the future. Kind regards, Caroline Molly Brown London

Posted 1 year ago

“I ordered this on may 7th. The shipment is still not where it’s supposed to be and is dated to be received 6-28-23. The shipment is EXTREMELY SLOW. I understand it’s from UK but even a shipment from Asia only takes max 3 weeks and not almost 2 months. I can’t review this product yet because we still don’t have it.”

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Posted 1 year ago

Hi Neome, We have received no communication from you regarding this but are happy to help. Please contact us at customercare@mollybrownlondon.com and we will be able to support you. We look forward to hearing from you. Kind regards, Caroline Molly Brown London

Posted 1 year ago

“The selection was lovely and had fair prices.”

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Posted 1 year ago

“I bought an 18k Gold Vermeil Monarch Butterfly Gift Set for my granddaughter's 13 birthday. It is lovely and well designed with appropriate weight.”

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Posted 1 year ago

“Excellent company, item gorgeous, quick speedy delivery. Could not ask for anything more. Thank you.”

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Posted 1 year ago

“Very easy company to work with. I had no issues with my order at all. The personalization was perfect and the packaging was amazing. Completely ready to give as a gift. I didn’t have to purchase any extra gifting supplies. Great.”

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Posted 1 year ago

“Pretty pendant for granddaughters christening. I knew the diamond would be small, however, even with magnifying glass, I can’t see the diamond. So somewhat disappointed with my purchase and would probably have chosen something else. I can’t comment on whether my granddaughter likes it, as I haven’t passed it on yet.”

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Posted 1 year ago

Dear D Anne, We are sorry to hear that you were disappointed. The diamond is a 1pt genuine diamond and Molly Brown London is the only children's jewellery brand that uses 1pt diamonds in its collections, rather than diamond chips. The diamond is small however, it is a perfect size diamond for a child. The jewellery is simple but sophisticated and we believe that the sizing is perfect for little girls as well as teenagers. All product dimensions and measurements are provided on the website, and we are also always very happy to answer any questions about our jewellery at customercare@mollybrownlondon.com Kind regards, Caroline Molly Brown London

Posted 1 year ago

“Very happy with item very quick delivery”

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Posted 1 year ago

“Very pleased with my purchase. Beautiful fairy bracelet, excellent quality and packaging. Postage quick and on time. Will use again.”

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Posted 1 year ago

“Rapid turnaround in the order. It’s a very sweet piece of jewellery and my God -daughter seems to love it”

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Posted 1 year ago

“Gorgeous jewellery, and lovely packaging. Very efficient service also.”

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Posted 1 year ago

“Exactly as I hoped it would be. Delicate and perfect for a 15 year old’s confirmation. Sits perfectly in the nape of her neck.”

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Posted 1 year ago

“I love this brangle. I brought one for my friend's daughter when she was born and just brought one for my daughter. I will always give this as a gift. It is such a beautiful keepsake.”

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Posted 1 year ago

“Arrived fast with nice gift wrapping enclosed. Exactly as described and of very good quality.”

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Posted 1 year ago

“Very reasonable and good quality”

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Posted 1 year ago

“Excellent service and very fast delivery. Lovely gift packaging included too.”

Molly Brown London 5 star review on 27th May 2023

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Posted 1 year ago

“Delighted qith this purchase 🙌 my daughter absolutely loved it!”

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Posted 1 year ago

Molly Brown London is rated 4.8 based on 2,625 reviews