Molly Brown London Reviews

Name: Molly Brown London
Address: Molly Brown London Ltd,, 71 Queen Victoria Street,, London, London Borough of Southwark
Rating: 4.77

4.8 Rating 2,681 Reviews

94 %

of reviewers recommend Molly Brown London

4.8

Based on 2,681 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Molly Brown London:

Molly Brown London, dubbed 'Tiffany for girls' by VOGUE magazine.

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Phone:

02031426630

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Molly Brown London 5 star review on 21st February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My daughter hasn’t had the necklace off since she was given it. She loves it!”

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Posted 1 day ago

“Lovely quality jewellery . Excellent customer service . Delighted overall”

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Posted 2 days ago

“very cute earrings bought for baptism of goddaughter.”

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Posted 5 days ago

“This is my second time ordering from this company the quality is 5*. I bought a silver cross necklace 5 years ago and I’m still wearing every day it’s still beautiful and never tarnished. I have now purchased it in the gold. Highly recommend Molly Brown.”

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Posted 6 days ago

“I bought the fairy christening bangle. Beautiful quality and very cute. I wouldn’t hesitate to buy from Molly Brown again”

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Posted 1 week ago

“Just beautiful x”

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Posted 1 week ago

“A super reliable company with beautiful jewellery”

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Posted 1 week ago

“never received purchase!”

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Posted 1 week ago

Hi Zayontie, We’re sorry to see this review. The tracking information was sent to the email address provided with your order. We’ve checked the tracking, and it shows that the parcel was delivered to your specified shipping address. As you selected free international shipping, we’ve fulfilled that option as per the details provided. For future orders, we also offer Express delivery via DHL at checkout, which is chargeable but provides faster, expedited shipping. If you need any further assistance, please don’t hesitate to contact us at customercare@mollybrownlondon.com, and we’ll be happy to help. Kind regards, Caroline Customer Care Molly Brown London

Posted 1 week ago

“Beautiful bracelet for my little granddaughter. My only negative is that the engraving is quite small.”

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Posted 2 weeks ago

“Great present for my niece”

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Posted 2 weeks ago

“Absolutely gorgeous christening bracelet. Delivered promptly, packaging all included to present this beautiful gift.”

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Posted 2 weeks ago

“Lovely website, easy to order, great choice and good quality.”

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Posted 2 weeks ago

“Bought bracelet for my granddaughter's confirmation. I loved it, she loved it, her mother loved it. And the packaging just made it so special.”

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Posted 3 weeks ago

“Hi really impressed with my purchase browsing the website was super easy I was able to find the right product for a christening gift I ordered swiftly and the delivery was super fast and it arrived in time the packaging and everything is beautiful very, I was able to find a very beautiful christening bangle with a Pearl birthstone I got in graved and it still came next day I believe it was so beautiful when it arrived I loved it it's definitely a brand that I will be recommending to all my friends and family”

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Posted 3 weeks ago

“Unfortunately I was not very happy with my purchase and I would have returned if it had not been personalised. It was very flimsy and definiyely not worth the money. I will not be buying again.”

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Posted 3 weeks ago

Dear Karen, Thank you for sharing your feedback. We're sorry to hear that the Small Heart Locket Necklace didn’t meet your expectations. Please be assured that the locket is made from high-quality hallmarked 925 Sterling Silver and is one of our most popular pieces. The specifications are clearly listed on the product page, and as a leading brand in children's jewellery, we take pride in our craftsmanship and materials. We are also an Assay Assured retailer, ensuring the purity and quality of our products. As the item was personalised, it falls under our return policy, which does not allow returns on personalised jewellery. We would also like to note that the design is intended to be dainty, as it is specifically created for children. We appreciate you taking the time to share your thoughts. Kind regards, Caroline Customer Care Molly Brown London

Posted 3 weeks ago

“The speed of delivery was great. Not happy with the quality of the product.”

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Posted 4 weeks ago

“Absolutely stunning high quality bracelet so elegant. Beautifully wrapped too”

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Posted 1 month ago

“Beautiful delicate bracelet a timeless piece. My granddaughter will be able to wear for many years to come”

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Posted 1 month ago

“Loved the packaging communication and overall experience thank you will use again”

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Posted 1 month ago

“The necklace is delicate and it was packed beautifully.”

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Posted 1 month ago

Molly Brown London is rated 4.8 based on 2,681 reviews