Molly Brown London Reviews

Name: Molly Brown London
Address: Molly Brown London Ltd,, 71 Queen Victoria Street,, London, London Borough of Southwark
Rating: 4.77

4.8 Rating 2,628 Reviews

94 %

of reviewers recommend Molly Brown London

4.8

Based on 2,628 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Molly Brown London:

Molly Brown London, dubbed 'Tiffany for girls' by VOGUE magazine.

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Phone:

02031426630

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Molly Brown London 4 star review on 7th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a locket and from arrival it won’t stay closed. It’s very pretty but frustrating that the quality appears to be lacking.”

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Posted 1 hour ago

“My baby was born in November, so decided to get her a bangle and necklace for Christmas and was pleased with the packaging and quality. Lovely first but if jewellery!”

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Posted 5 days ago

“Absolutely love the bangle. It meet all of our expectations. Also, their customer service rep that I spoke with was amazing.”

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Posted 6 days ago

“Really pleased with the bracelet I purchased. It is extremely good quality. My daughter loves it. Delivery was quick and the packaging was equally good.”

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Posted 6 days ago

“Brilliant service, have now ordered multiple times with no issues! Highly recommend Molly Brown 😉”

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Posted 1 week ago

“Quality service and speedy delivery to Canada!”

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Posted 1 week ago

“Hi, I purchased two sister bracelets which we engraved our daughters names on. The girls have worn them for about 3/4 days and already the bracelet is completely ruined. It’s covered in scratches so was very disappointed.”

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Posted 1 week ago

Dear Maria, We're truly sorry to hear that you're disappointed with your bracelets. Our pieces are crafted with care from certified, hallmarked 925 Sterling Silver, tested and certified by the Edinburgh Assay Office. As an Assay Assured Brand, all our jewellery undergoes additional testing to ensure the purity and quality of the materials used. As Sterling Silver is a soft metal, it requires careful handling, and the longevity of the piece depends on how it is treated. To help maintain the appearance of your bracelets, we recommend using a soft silver jewellery cloth to gently buff out any scratches that may have appeared. If you have any further questions or would like additional tips on caring for your pieces, please don’t hesitate to reach out. Kind regards, Caroline Customer Care Molly Brown London

Posted 1 week ago

“To call it a diamond necklace was a bit misleading. I couldn't see the stone. Apart from that myself and the recipient was very happy”

Molly Brown London 4 star review on 6th January 2025

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Posted 1 week ago

Dear Sheena, Thank you for sharing your feedback. I’m sorry to hear that you were disappointed with the My Guardian Angel Diamond Necklace. The diamond is indeed dainty, as reflected in the product images and description. It is a 1pt diamond, approximately 1mm in diameter, set delicately on the front of the necklace. This piece is specifically designed for children, and we feel it's the perfect size for a child's first diamond. If you have any further questions or need additional information, please don’t hesitate to get in touch. Kind regards, Caroline Customer Care Molly Brown London

Posted 1 week ago

“I ordered a Diamond heart bracelet for my Great niece for Christmas, delivery was very quick and the quality of the bracelet is excellent. The bracelet is beautiful it comes with a gift box and a gift bag. Customer service is excellent I got a follow up email with advice on how to clean jewellery, these details you wouldn’t get anywhere else Thank you Molly Brown for a great experience I will order from yous in the future. I’m certain my great niece will love this.”

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Posted 3 weeks ago

“Absolutely love the baby bangle that I purchased it’s so delicate and the customisable option it perfect for what I wanted. Amazing thank you definitely purchase again”

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Posted 3 weeks ago

“Absolutely delighted with my 2 bracelets for my granddaughter’s.. just so perfect.. thank you so much … I will recommend to all my friends and family 💗”

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Posted 3 weeks ago

“Looks smaller in the flesh”

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Posted 3 weeks ago

“The crosses arrived today. Very nice, thank you!”

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Posted 3 weeks ago

“Beautiful website for children's jewellery. I looked at a few jewellers and found Molly Brown is the best priced for the quality. Definitely would shop here again.”

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Posted 3 weeks ago

“Beautiful bangle for my daughters 1st birthday. The quality is unreal, super thick compared to other bangles on the market, I will be shopping with this business again!!”

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Posted 3 weeks ago

“The receiver of the little cross was very pleased with it.”

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Posted 3 weeks ago

“So pleased with the Guardian Angel necklace brought for my nieces 2nd birthday. We brought her a gorgeous little bracelet from Molly Brown last year, the necklace is just as lovely. Beautiful design and quality. I would definately recommend and will buy from Molly Brown again.”

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Posted 3 weeks ago

“It really nyc buying from this brand. Really worth it”

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Posted 4 weeks ago

“Purchased jewellery at Christmas for a few years now from this lovely company for my granddaughter, and the quality is amazing and the service is first class. Packaging and gift accessories are stunning and little girls of all ages will love their gift.”

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Posted 4 weeks ago

“Arrived quickly after ordering and quality good lovely necklace for my granddaughter”

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Posted 4 weeks ago

Molly Brown London is rated 4.8 based on 2,628 reviews