Mokee Reviews

Name: Mokee
Address: Suite 144, 8 Shepherd Market, London, City of Westminster
Rating: 4.81

4.8 Rating 1,002 Reviews

96 %

of reviewers recommend Mokee

4.8

Based on 1,002 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Mokee:

In its 10th year of operation, Mokee has become renowned for its expertise in manufacturing high-quality, modern nursery furniture and accessories specifically designed for babies and children. Having sold more than 30,000 cot beds, Mokee has brought happiness to babies all over the world. Our beds are exclusively produced in Europe, utilising wood sourced solely from European forests.

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Email:

tlc@mokee.eu

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect !”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you for 5***** review! Best wishes, Daria

Posted 5 years ago

“This was my 2nd order with Mokee. Great quality products and delivery was quicker than expected. Would recommend to others and return to Mokee for future baby needs!”

Helpful Report

Posted 5 years ago

Dear Jan, Thank you for reviewing moKee products. That's wonderful to know you've purchased several items at our shop and they all met your expectations! Best wishes, Daria

Posted 5 years ago

“The woolnest cot is of good quality. The colours and design fits in well with our home decor.”

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Posted 5 years ago

Dear Joanna, Thank you for choosing moKee! Pleased to know you're satisfied with the quality and its design! Best wishes, Daria

Posted 5 years ago

“I love mokee nest and our little Sophie too ❤️”

Helpful Report

Posted 5 years ago

Dear Sylwia, Thank you for such a lovely review and for choosing moKee! Best wishes to you and for Sophie!

Posted 5 years ago

“Great quality products which makes our nursery look perfect :) Delivery was quicker than expected - having looked at other reviews. Would recommend to others and return to Mokee for future baby needs!”

Helpful Report

Posted 5 years ago

Dear Sally, Thank you for such a positive feedback about moKee and our products! Your satisfaction is all that we wish for. All the best, Daria

Posted 5 years ago

“Really good price for a lovely cot - really nicely made and high quality. Very easy to put together, too, with solid fitments. Delivery was very quick with frequent updates. Packaging was excellent, meaning that the cot arrived in perfect condition. Highly recommend.”

Helpful Report

Posted 5 years ago

Dear Matt, Thank you for your review and for joining moKee parents! :) It's wonderful to know you liked our products and you're satisfied with their quality. At moKee we always focus on creating durable and long-lasting products so I am glad you noticed it! Best wishes, Daria

Posted 5 years ago

“J'ai commandé le couffin woolnest ainsi que des draps. J'ai rencontré quelques difficultés à la commande pour le choix de la couleur, mais en contactant le service client, problème résolu en 2/3 jours. Très efficace et réactif! Couffin reçu en moins de 10 jours. Parfait. Le produit est très beau et très moderne et semble d'excellente qualité. Je suis entièrement satisfaite.”

Helpful Report

Posted 5 years ago

Bonjour Delphine, Merci pour votre commentaire. Nous sommes heureux d’apprendre que notre service client a su vous aider de façon rapide et efficace et que nos prodtuits répondent à vos attentes. Merci d’avoir choisi moKee. Cordialement, Magdalena

Posted 5 years ago

“Très belle couleur, matériaux solides, design élégant. C’est le lit parfait !”

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Posted 5 years ago

Merci d’qvoir pris le temps de partager votre avis avec nous. Nous sommes extrêment ravis d’apprendre que nos produits répondent à vos attentes. Cordialement, Magdalena

Posted 5 years ago

“I first got a mini cot for my daughter when A few months after she was born 2 years ago. She’s still using it now comfortably and loves it. Now my son had just moved into his cot, the delivery was muuuch faster this time around, and he’s settled into really well too. I can’t rave about these costs enough. So affordable and easy to put together.”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you for your review and for choosing moKee again! We really appreciate you chose our products for the second time and we've met all of your expectations. We've been working on the delivery in 2019 - we've shortened our lead time to one week and we've just changed the courier company to FedEx. I am so happy to know those changes are noticeable! Best wishes, Daria

Posted 5 years ago

“Really lovely unusual product, great for the price! Delivered quicker than expected. Customer services were fantastic when I had questions about speed of delivery.”

Mokee 5 star review on 4th December 2019

Helpful Report

Posted 5 years ago

Dear Polly, Thank you for your review and for sharing such a lovely picture! Pleased to know you are satisfied with our product and services. Best wishes, Daria

Posted 5 years ago

“This is the 3rd cot I have purchased from Mokee. The wool crib was th3 first, which I found in valuable. Then the wooden one for the nursery and another for grandmas house. So I think you could say I really like your product.”

Helpful Report

Posted 5 years ago

Dear Fern, Thank you for your review and for being such a loyal customer. It is highly appreciated and it is a great motivation for the whole team! Best wishes, Daria

Posted 5 years ago

“parfait livraison rapide”

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Posted 5 years ago

Merci pour le gentil commentaire et pour avoir choisi moKee! Cordialement, Daria

Posted 5 years ago

“This is the second cot I've ordered, one for each of my Grandchildren. If you are looking for something neat and tidy this is the cot for you. It looks great and provides your baby with a good sleeping space without taking up half of the room with a huge cot frame like some I've seen. The under cot drawer is a real space saver with ample room for bulky items such as bedding and towels, freeing up a good 2-3 drawers elsewhere. Regular shipping is a little slow, so order well inadvance but it's worth the wait. All recipients have been very pleased with the look and design of this cot and both babies sleep very well at night.”

Helpful Report

Posted 5 years ago

Dear Karen, Thank you for your review and for choosing moKee products again! Your trust and loyalty are the biggest compliment to us and also great motivation! So happy to know we met your expectations! As we are constantly trying to improve our service, we've recently changed the courier company to FedEx so now all orders are being delivered much faster! Best wishes, Daria

Posted 5 years ago

“Lovely cot (we got the dark blue mini cot, with matching drawer, changing mat, couple of sheets and the crazy expensive mattress because grandad was paying)! Looks brilliant, babe is very calm in it so seems comfy and secure. We got amazing customer service - the drawer we ordered was going to take a while (which was clearly communicated on order) and I asked if there was anyway it could be delivered separately/later. Mokee rushed our entire order and we got the entire thing, including the long build drawer within a week, amazing!”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you for your review and for choosing moKee! I am glad to know our products and service met your expectations. Our Customer Care Team is available every day, also at weekends, to receive and proceed with any requests. We totally understand there are some urgent situations and we always do our best to help! Best wishes, Daria

Posted 5 years ago

“Really happy with the products, it's not the quickest delivery ever but when some parts arrived damaged they were super quick to replace what we needed.”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you for your review! That's wonderful to know you liked our products! I am very sorry you receive damaged parts but unfortunately, such situations sometimes happen during the transport... However, we always take a full responsibility and we replace them with correct items. Best wishes, Daria

Posted 5 years ago

“Everything went perfectly, thx!”

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Posted 5 years ago

Dear Eduardo, Thank you for choosing moKee and for sharing your opinion about moKee! Best wishes, Daria

Posted 5 years ago

“Great products. Delivery was on time. Good Service. Would definitely recommend.”

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Posted 5 years ago

Dear Olivia, Thank you for your lovely review! That's wonderful to know you've had such a great buying experience with moKee. Best wishes, Daria

Posted 5 years ago

“Fantastic quality and great customer service! I love everything that I've bought from moKee. Their woolnest and baby cot are just perfect. I would definitely recommend you to all my friends. Thank youI”

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Posted 5 years ago

Dear Anette, Thank you for your review and for recommending moKee! Your satisfaction is the biggest compliment for us! Best wishes, Daria

Posted 5 years ago

“Haven’t received the goods yet!”

Helpful Report

Posted 5 years ago

Dear Vivienne, Thank you for your review! I am very sorry to know you haven't received the order yet. I can confirm you placed it on the 19th of November and we shipped the parcel on the 20th of November. In this case, I have just contacted our Logistics Team to verify this case and to contact the delivery company immediately as the package left our warehouse a week ago. Customer Services will keep you updated and will do their best to make sure your parcel is delivered as soon as possible. As mentioned, your order has been shipped quickly but as we use external companies to deliver products, we need to honour their lead time as well. Please, accept the greatest apologies for such a situation! Best wishes, Daria

Posted 5 years ago

“Très bon produit et livraison rapide”

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Posted 5 years ago

Merci pour le gentil commentaire et le choix de moKee!

Posted 5 years ago

Mokee is rated 4.8 based on 1,002 reviews