Mokee Reviews

Name: Mokee
Address: Suite 144, 8 Shepherd Market, London, City of Westminster
Rating: 4.81

4.8 Rating 1,002 Reviews

96 %

of reviewers recommend Mokee

4.8

Based on 1,002 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Mokee:

In its 10th year of operation, Mokee has become renowned for its expertise in manufacturing high-quality, modern nursery furniture and accessories specifically designed for babies and children. Having sold more than 30,000 cot beds, Mokee has brought happiness to babies all over the world. Our beds are exclusively produced in Europe, utilising wood sourced solely from European forests.

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Email:

tlc@mokee.eu

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am so pleased with the fantastic sleep bags I bought! They are amazing quality and value and I can’t believe how clever they are! Thank you Mokee!!”

Helpful Report

Posted 4 years ago

Hi Katie, That's fantastic! We thought long and hard how to make great sleeping bags, and we are thrilled you appreciate. Many thanks for the kind words...it means a lot. Our very best wishes to you Rohan and all the team

Posted 4 years ago

“very nice design and quality !!”

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Posted 4 years ago

Dear Marie, Great! Good design...good quality...those are the two pillars on which we rest our reputation - great to hear we passed the test. Thank you! All best from Rohan and the team

Posted 4 years ago

“Parfait. Arrivé en temps et en heure malgré le confinement. Produit conforme à la description et aux photos. A voir à l’usage mais très contente de mon achat pour le moment.”

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Posted 4 years ago

C'est formidable à entendre - merci d'avoir pris le temps de nous le faire savoir! Gardez bien et en sécurité en ces temps étranges Rohan et l'équipe

Posted 4 years ago

“Very happy with the purchase”

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Posted 4 years ago

That's great to hear. Thank you very much Rohan and the gang

Posted 4 years ago

“Very happy with my purchase and excellent communication through sale.”

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Posted 4 years ago

Dear Emma, Thank you very much. You're so right....the communication thing is particularly important...people (especially expectant Mum's!) always like to know how things are progressing...good or bad... Glad you are happy. Best wishes Rohan and all at moKee

Posted 4 years ago

“Beautiful product. Il love the design. The quality is Perfect. Delivery was fast and easy. Thanks!”

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Posted 4 years ago

Dear Raphaelle, Well we could not be more happy to hear that. All boxes ticked. Thank you and our very best wishes Rohan and team moKee

Posted 4 years ago

“I absolutely love my Mokee crib! Not only and beautiful design and finish, excellent customer service and a swift and speedy delivery! A very calm experience from finish to end!”

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Posted 4 years ago

Hi Amara! That's great. We love the idea of it being a "calm" and stress free experience. That is important, and delighted that we were able to deliver! Keep well and safe Rohan and all the moKee mob

Posted 4 years ago

“So impressed by the quality - the mini cot bed is beautiful and very well made, therefore was easy to assemble.”

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Posted 4 years ago

Hi V! Great to hear. Easy assembly is always a great one to hear...nothing worse that spending hours fighting with a set of impossible instructions and an Allen key! Thank you for taking the time to write Best Rohan and all at moKee

Posted 4 years ago

“So impressed by the quality - the mini cot bed is beautiful and very well made, therefore was easy to assemble.”

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Posted 4 years ago

Hi V - I see you posted this review twice....you were doubly impressed!

Posted 4 years ago

“Super contente de notre achat! Mini lit couleur mint. La couleur est très sympa et la livraison a été très rapide malgré un contexte difficile. Réponse rapide sur le chat. Rien à dire c'est parfait! Merci d'avoir été là pour qu'on puisse préparer sereinement l'arrivée de bébé!”

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Posted 4 years ago

Voilà ce que nous aimons entendre! Que tout le processus a été calme et serein et sans stress! Merci pour vos commentaires Rohan et l'équipe

Posted 4 years ago

“Good customer service, very good quality and fast delivery. Thank you very much for ! I will recommend you My best Andréa”

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Posted 4 years ago

Dear Andrea....that's how we keep going - through recommendations. Thank you so much....we are happy...that you are happy! Good luck and keep safe Rohan and the moKee team

Posted 4 years ago

“Great quality of the items, very good customer service and fast delivery.”

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Posted 4 years ago

“In love with MoKee. Close to the arrival of our second child, the mini cot, mini pod and Moses basket have been bought back our, they are still in such good condition and the designs are so classic it all looks brand new. Treated ourselves to some new bedding and a liner for the Moses basket. Amazing brand!!!”

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Posted 4 years ago

Hi Jennifer....that is great to hear! Our cots are not just for one baby...they are built to last, and we are thrilled to hear you are due again, and the cot will soon be back in service! Good luck and keep safe from Rohan and all at moKee

Posted 4 years ago

“Très content du lit après 2 semaines d'utilisation, monté facilement et rapidement, réglable sur plusieurs hauteurs ce qui est parfait pour un nouveau né, nous avons choisi le coloris menthe qui est très joli et conforme à la photo.”

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Posted 4 years ago

“Really pleased with my baby sleep mini pod. Brilliant quality and actually looks nice and stylist too!”

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Posted 4 years ago

“I ordered the moKee Moses basket which is a quality product. It was delivered on time. Good price and very spacious. Overall happy and would buy from MoKee again.”

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Posted 4 years ago

“Good quality and great space saver - very savvy purchase”

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Posted 4 years ago

“Alors je suis plus que déçu j'ai reçu mon colis en miettes sommier détachées des lattes éparpillés carton endommagé avec des vices en moins une partie du sommier cassé je sais pas qu'est ce qui c'est passé mais c'est du n'importe quoi je vous joint les photos car c'est pas possible je veux un retour ou un remboursement ou je sais pas moi on peut pas envoyer un truc pareil pour un bébé c'est pas possible et si elle tombe c'est grave j'y crois pas”

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Posted 4 years ago

Bonjour Gnima, Nous vous remercions d’avoir pris le temps de nous laisser un commentaire. Tout d’abord, veuillez accepter nos excuses pour le préjudice subi. Nous sommes sincèrement navrés d’apprendre que le produit vous a été livré dans un état inacceptable. Nous tenons à vous assurer que tous nos produits sont soigneusement vérifiés et emballés par une équipe technique. La société de transport est également informée que la marchandise transportée doit être manipulée avec soins et précautions. La qualité de nos services et la satisfaction de nos client sont depuis toujours au coeur de nos préoccupations. Nous constatons de ce fait, que le colis a dû subir un choc important pendant le transport. Notre équipe de service client a déjà entrepris la démarche pour contacter le transporteur et procède aux vérifications auprès de ce dernier. Par la suite, nous prendrons contact avec vous par courriel pour vous présenter nos excuses les plus sincères. Nous tenons également à vous assurer qu’un nouveau lit vous sera expédié dès demain matin. Sincèrement vôtre, Rohan

Posted 4 years ago

“Livraison rapide Très joli lit”

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Posted 4 years ago

“Really chuffed with the mini cot. I got the castors to make for easy changing and the lovely watermelon sheet- pricey but excellent quality!”

Helpful Report

Posted 4 years ago

Mokee is rated 4.8 based on 1,002 reviews