Mokee Reviews

Name: Mokee
Address: Suite 144, 8 Shepherd Market, London, City of Westminster
Rating: 4.81

4.8 Rating 1,002 Reviews

96 %

of reviewers recommend Mokee

4.8

Based on 1,002 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Mokee:

In its 10th year of operation, Mokee has become renowned for its expertise in manufacturing high-quality, modern nursery furniture and accessories specifically designed for babies and children. Having sold more than 30,000 cot beds, Mokee has brought happiness to babies all over the world. Our beds are exclusively produced in Europe, utilising wood sourced solely from European forests.

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Email:

tlc@mokee.eu

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with our mini cot! Looks great and is good quality. Quick delivery too considering we ordered over Black Friday weekend.”

Mokee 5 star review on 30th December 2019

Helpful Report

Posted 5 years ago

Dear Ruth, Thank you for such a fabulous review and sharing that lovely photo with us! In 2019 we've been working really hard on shortening our lead time and we're really proud now we ship orders within 1 - 3 business days! Wishing you all the best in 2020! Regards, Daria

Posted 5 years ago

“Gain de place, bonne fixation sur le lit, confortable et de plus jolie imprimé.”

Helpful Report

Posted 5 years ago

Bonjour, Merci d’avoir partagé votre avis avec nous. Nous sommes ravis d’apprendre que nos produits répondent à vos attentes en matière de qualité et de finitions. Sincèrement, Magdalena

Posted 5 years ago

“Love it. Beautiful stuff worth every penny.Moses basket zips up and down which is great for storage and if you fancy having another baby.”

Helpful Report

Posted 5 years ago

Dear Dalia, Thank you for such a lovely review and for choosing moKee. We love creating products that might be used in many different ways. As you mentioned, the Moses basket is perfect storage too! Best wishes to you and your family in 2020! Regards, Daria

Posted 5 years ago

“Great products at a reasonable price, delivery took a while but this was over Black Friday weekend so order with plenty of time before baby arrives but after speaking with customer service they were very helpful and would highly recommend their products.”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you for choosing moKee and reviewing our service. We really appreciate you took the time to rate your experience with us! Wishing you all the best in 2020! Regards, Daria

Posted 5 years ago

“Nous avons commandé un woolnest avec le pied et les draps. Le couffin est très beau et moderne, c'est tout à fait ce que nous recherchions. Notre bébé y dort bien nuit et jour. Facile à transporter (le pied est pliable), nous le déplaçons au grès de nos activités d'une pièce à l'autre. Il me semble nécessaire de prendre le revêtement en coton pour protéger bébé et le couffin: à la fois le contact avec la laine ne serait peut être pas agréable pour bébé et la laine ne doit pas être facile à nettoyer si le bébé régurgite ou autre. Livraison un peu longue mais OK, le service client nous a bien renseigné et même renvoyé un drap très rapidement qua'd nous avons eu un problème avec le 1er. Nous sommes ravis et recommandons sans problème.”

Helpful Report

Posted 5 years ago

Bonjour, Merci d’avoir partager votre avis avec nous. Nous sommes ravis d’apprendre que nos produits répondent à vos attentes et que notre service client a rapidement trouvé la solution adéquate à votre demande. Nous vous souhaitons de belles fêtes de fin d’année et à bientôt chez moKee. Cordialement, Magdalena

Posted 5 years ago

Bonjour, Merci pour votre avis. Nous vous remercions d’avoir choisi nos produits. Nous sommes ravis d’apprendre que nos produits répondent à vos attentes et que le service client a su répondre et trouver une solution adéquate à votre demande. Sincèrement, Magdalena

Posted 5 years ago

“No doubt moKee is our favourite brand with baby furniture and accessories. We're loyal customers since 2015 and all of our three children slept in their WoolNest and cot. We loved original designs, fresh colours (I don't know any other shop with the yellow cot except moKee) and outstanding quality! Can't recommend enough! I wish you produced beds for adults. :)”

Helpful Report

Posted 5 years ago

Dear Carol, Thank you for such a wonderful review and for choosing moKee so many times. ! Each Customer's satisfaction is the best Christmas gift that we could get! :) Best wishes, Daria

Posted 5 years ago

“Beautiful designs, affordable and functional. I love Mokee's range and wish I could deck my whole house out!”

Helpful Report

Posted 5 years ago

Dear Gemma, Thank you for your review and for choosing moKee! It's wonderful to know you're satisfied with our products and we will definitely let you know if we ever create furniture for other rooms in the house! :) Best wishes, Daria

Posted 5 years ago

“We are delighted to have bought the mini cot in Dusty Aqua. The colour is true to the colour advertised and the cot is finished well and appears strong. We await our Granddaughter to enjoy her first sleep in it but we have been very happy with the product and the excellent customer service. We would strongly recommend using this company.”

Helpful Report

Posted 5 years ago

Dear Jools, Thank you for such a wonderful review. Pleased to know you're satisfied with the cot its design and our service. It's much appreciated! Wishing you and you granddaughter all the best! Regards, Daria

Posted 5 years ago

Dear Jools, Thank you for choosing moKee! That's wonderful to know you've joined a group of our satisfied customers. We wish you and your granddaughter all the best in 2020! May all your wishes come true. Regards, Daria

Posted 5 years ago

“Livraison rapide et bien emballé. Le produit est conforme à ce qui est présent sur le site. L'article est vraiment de bonne qualité, et nous avons apprécié les petits cadeaux glissés à l'intérieur de la commande”

Helpful Report

Posted 5 years ago

Bonjour, Merci d’avoir partagé votre avis avec nous. Nous sommes ravis d’apprendre que votre commande a été rapidement livrée et que la qualité de nos produits répond à vos attentes. Sincèrement, Magdalena

Posted 5 years ago

“Livraison rapide et bien emballé. Montage du lit très facile et de bonne qualité. On a apprécié les petits cadeaux mis dans le colis. La commande est conforme aux articles présents sur le site.”

Helpful Report

Posted 5 years ago

Bonjour, Merci pour votre commentaire. Nous sommes ravis de savoir que la qualité de nos produits répond à vos attentes. Nous vous souhaitons de joyeuses fêtes de fin d’année. Cordialement, Magdalena

Posted 5 years ago

“Amazing value for such a price. Great ideas with collections, so helpful. We bought Fullnest Collection and that's definitely the best choice when you're a first time parent! We'll definitely choose moKee again when we decide to buy the cot for our son!”

Helpful Report

Posted 5 years ago

Dear Paula, Thank you for so many wonderful words about moKee! So happy to know you liked our collections and their functionality. If you ever have any questions regarding our cots, do not hesitate to contact us and we'll be happy to assist with the purchase. Best wishes, Daria

Posted 5 years ago

“I am really sorry but I can not give more stars. Your designs look super nice, but the Schplendid Midi Cot is purely constructed. It is so inaccurate that many pieces do not match together, which made it quite a hassle to put it together. We needed to buy more tools to correct your mistakes. Also the finish of the grid is not very smoothly sanded. ( which is not nice for a baby) I am just happy we did not get this crib for the birth of our son, I would be furious.”

Helpful Report

Posted 5 years ago

Dear Sally, Thank you for sharing your review with us. I would like to apologise for any difficulties and inconveniences you’ve experienced while assembling our product. We have a high standard of quality control to verify all the items and to make sure they’re dispatched in a perfect condition. Your order shouldn’t have been an exception so I am very sorry the cot bed did not meet your expectations. We’re constantly looking for an improvement in our products which is why I have just contacted you directly to understand the struggles you’ve faced. I strongly believe we will be able to find a solution together. Best wishes, Daria

Posted 5 years ago

“Very good service .”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you for your review and for appreciating our service! Best wishes, Daria

Posted 5 years ago

“Great price, really stylish, we had a problem with delivery (we're in Stockholm, Sweden) but the customer service were phenomenal, and when there was some damage to a part they sent out a replacement no problem. Would throughly recommend and we will be buying from them again in the future.”

Mokee 5 star review on 17th December 2019

Helpful Report

Posted 5 years ago

Dear Charlie, Thank you for your review and for sharing such a beautiful picture with us! So sorry to hear there was damage to your product but so pleased to hear we were able to help with it and sort it quickly! If you decide to choose moKee again, do not hesitate to get in touch and our Customer Service Team will be happy to assist with any queries. Best wishes, Daria

Posted 5 years ago

“Love the practicality of the changing table on the cot and the organising pockets on the side, definitely worth buying them on top of the cot. Drawer also very handy though floating. But all in all, great value for money! Delivery times could still be improved a bit.”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you for such a lovely review and appreciating our design. It means the world to us! Best wishes, Daria

Posted 5 years ago

“Absolutely fantastic! From product to support all brilliant! Quality for price great. Love the Mokee cots...already bought another one for the 2nd child on the way - we even use is as bedside cot in the first few months taking front panel off - works great (although not licensed for it, but just make sure cot is securely attached to bed and there will be absolutely no concern)! Can only recommend it to anyone looking for a practical, nice looking and not too pricy cot that can be used in so many ways!! Thankyou!!”

Helpful Report

Posted 5 years ago

Dear Tanja, Thank you for such a wonderful review! That's so wonderful to know our ideas and solutions met your expectations. One of our main goals is to create beautiful products that might have multiple usages. We never compromise when it comes to design and quality! Best wishes, Daria

Posted 5 years ago

“The bed is perfect .”

Helpful Report

Posted 5 years ago

Thank you for a perfect review too! Best wishes, Daria

Posted 5 years ago

“We LOVE Mokee. We’ve had a wool nest since our baby was born but it was time to move her into a bigger bed. We’re really tight on space and baby is in our room so the mini cot works perfectly for us! Not to mention how beautiful it is too. We also opted for some bedding and are really happy with the quality, nice and soft and do not stiffen after washing like others can do. My only criticism would be that there are a few really tiny chips/inconsistencies In the paintwork when you look closely. Overall we’re really happy with all our purchases to date. The quality is fab and durable, no doubt will serve any other babies that might come along in the future.”

Helpful Report

Posted 5 years ago

Dear Jessica, Thank you for choosing moKee and for sharing the review with us. Pleased to know you are satisfied with all the products and their functionality. We know space might be sometimes limited which is why we create solutions to maximise it as much as possible! Best wishes, Daria

Posted 5 years ago

“Lovely products, great price/quality ratio and speedy delivery. Nothing to complain, I recommend moKee to all parents. You won't be disappointed! :)”

Helpful Report

Posted 5 years ago

Dear Michelle, Thank you for choosing moKee products and for sharing such a wonderful review with us! Best wishes, Daria

Posted 5 years ago

“Quality products with a good price, easy to sample and they look modern. Good and quick response from the customer service. Would recommend these products.”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you for your review and for choosing moKee. Your recommendation really matters to us! Best wishes, Daria

Posted 5 years ago

Mokee is rated 4.8 based on 1,002 reviews