Mokee Reviews

Name: Mokee
Address: Suite 144, 8 Shepherd Market, London, City of Westminster
Rating: 4.81

4.8 Rating 1,002 Reviews

96 %

of reviewers recommend Mokee

4.8

Based on 1,002 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Mokee:

In its 10th year of operation, Mokee has become renowned for its expertise in manufacturing high-quality, modern nursery furniture and accessories specifically designed for babies and children. Having sold more than 30,000 cot beds, Mokee has brought happiness to babies all over the world. Our beds are exclusively produced in Europe, utilising wood sourced solely from European forests.

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Email:

tlc@mokee.eu

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bed arrived quickly, easy to ensemble and super cute! I bought ivory plum, with the changing table and side accessories and mattress. Great price for everything i got. Quality wise fantastic, my baby arrives in less then a week but I'm sure she'll be very comfy! Thanks Mokee!”

Helpful Report

Posted 5 years ago

Dear Happy Mom! Thank you for such a wonderful review and for choosing moKee. Your satisfaction is the biggest compliment for everyone at our Team and it keeps us motivated! All the best to you & your family! Best regards, Daria

Posted 5 years ago

“The cloud mobile was one of only a few non-plastic options I could find. It’s beautifully designed and simple to fit onto a cot (even a non-moKee one) with its Velcro fastenings.”

Helpful Report

Posted 5 years ago

Dear Charlotte, Thank you for choosing moKee and for sharing your feedback with us. Mini Mobile is one of our favourite products and it is a great accessory for each nursery. So pleased to know you are satisfied with its design & quality! Best wishes, Daria

Posted 5 years ago

“We ordered the woolnest bundle pack - it arrived in a week and we were able to upgrade our delivery via DPD so it could be delivered on a Saturday when we were home. We were a little confused by some of the instructions when building the stand - we emailed customer service and they replied straight away - on a Saturday night! Really impressive. We can’t wait to properly try it out when our little one arrives.”

Helpful Report

Posted 5 years ago

Dear Megan, Thank you for your review and for appreciating our Customer Service Team! We strongly believe it is one of the most important parts of the brand and we really take care of our Customers. That's why we do our best to provide assistance every day, also on weekends! Best wishes, Daria

Posted 5 years ago

“Brilliant communication with customer service team. A great cot, easy to assemble. The second we’ve bought from MoKee.”

Helpful Report

Posted 5 years ago

Dear Matthew, Thank you for choosing moKee again and for appreciating our Customer Service! It is very nice of you to praise their efforts. Best wishes, Daria

Posted 5 years ago

“The products are fantastic. High quality, lovely to look at and perfect for your new born child. Easy to order and very quick delivery. Highly recommended 👍”

Helpful Report

Posted 5 years ago

Dear Philip, Thank you for your review and for recommending our products! Lovely to know you've had such a good experience at moKee. Best wishes, Daria

Posted 5 years ago

“Really happy with the quality and look of products. One of my purchases was the nest, that turned out to be too big for my tiny preemie and the return process was hassle free with a very attentive team.”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you for your review and for choosing our products. Of course, we always do our best to understand Customers' decisions and help as much as possible to find a satisfying solution. That's great to know our Team provided such an excellent service. Best wishes, Daria

Posted 5 years ago

“Wonderful products and amazing service!”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you for choosing moKee and appreciating our products! Your satisfaction is incredibly important to us so if there is anything we can improve, do not hesitate to let us know! Best wishes, Daria

Posted 5 years ago

“One of the best experience when buying online! Affordable prices, quick postage and lovely products. I love the cot and all accessories we purchased... We have a limited space in the bedroom but with moKee we created a cosy corner for our baby girl!”

Helpful Report

Posted 5 years ago

Dear Deborah, Thank you for such a positive review and for letting us be part of this wonderful moment in your life. I am sure your daughter will love the cot as much as you do! Best wishes, Daria

Posted 5 years ago

“Very happy with the product and the service !”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you for your review! Pleased to know you are satisfied products and the service you've received. Best wishes, Daria

Posted 5 years ago

“bon produit livré comme prévu ...bien informée du déroulé de l'envoi”

Helpful Report

Posted 5 years ago

Bonjour, Merci pour votre commentarie. Nous tenons à tenir tous nos clients informés du déroulement de la livraison. Nous sommes également ravis d’apprendre que vous êtes satisfaits de votre achat. Bien sincèrement, Magdalena

Posted 5 years ago

“I’ve had 3 babies in 4 years and all have used a Mokee cot. I originally bought an expensive one from another brand but ended up selling it and switching to a Mokee. They are just fantastic. Great storage underneath (draw can be a bit fiddly to put together but one it’s done it’s done) and lovely colours. The bars all around are super safe for babies compared to solid headboards and footboards. I don’t think you need all the different height settings (3 would be enough) but it does no harm. Once you’ve got the hang of it then it is literally just a 5 min job to change the height. For my first two children I had a mini crib prior to moving to the Mokee but for my 3rd I just used a Mokee from day one (with a sleepyhead within it). I’ve also moved house twice in the 4 years and the cost have dissembled and reassembled perfectly each time. Can not recommend enough Only downside is the delivery time. Accessories are delivered super quick but the cost themselves take weeks and so you would need to plan ahead which isn’t great if you are superstitious about buying baby stuff too far in advance”

Helpful Report

Posted 5 years ago

Dear Sarah, Thank you for your review and for choosing moKee. I really appreciate your feedbac! That's wonderful to know you've had such a good experience with products and they met your expectations. In the last months we've been working really hard on the delivery time and we manage to shorten it to one week! I am aware we used to have a long lead time in the past but now we're on the top of our game and we ship as soon as possible! Best wishes, Daria

Posted 5 years ago

“Lovely product, very high quality. Not sure about the Velcro fastening from a style standpoint, but it’s a solid fix and I understand that it makes the mobile easy to reposition.”

Helpful Report

Posted 5 years ago

Dear Ed, Thank you for your review and for choosing moKee products! As you mentioned, the Velcro has been used in the Mini Mobile's production to help at attaching it and to make sure it can be easily relocated whenever you need. Best wishes, Daria

Posted 5 years ago

“Mokee have created the perfect crib - simple, functional and beautiful. The service is also exceptional with wonderfully fast delivery. We have used this company a few times and it never fails to deliver”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you for such a wonderful feedback and appreciating our service. Your satisfaction is the biggest motivation for out team! Best wishes, Daria

Posted 5 years ago

“Great service, delivered quickly and a beautiful product.”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you for your review! It is wonderful to know we met your expectations. Best wishes, Daria

Posted 5 years ago

“Delivery was done in time and product is in line is expectation.”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you for your review! That's amazing you're satisfied with the product that you received! Best wishes, Daria

Posted 5 years ago

“Parfait, super service après vente. Un contact en français serait appréciable”

Helpful Report

Posted 5 years ago

“Really happy with my moses basket and stand. Easy to assemble and looks really stylish in our living room. Can't wait for baby to arrive and use it.”

Helpful Report

Posted 5 years ago

Dear Lindsay, Thank you for your review! That's wonderful you liked our products and they met all of your expectations. I am sure the baby will love sleeping in the WoolNest! Best wishes, Daria

Posted 5 years ago

“the cot looked even better in person and was delivered very quickly. All in all.....fab all round.”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you for your review and for such a positive feedback. We've been working very hard on the delivery time so that's wonderful those improvements are noticeable! Best wishes, Daria

Posted 5 years ago

“Just brilliant in every way!”

Helpful Report

Posted 5 years ago

Thank you, Emma! Pleased to know you're satisfied with moKee products & service! All the best, Daria

Posted 5 years ago

“the customer service is great, delivery fast and product exactly as expected”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you for choosing moKee products! It is wonderful you had such a great experience with our brand and our service met your expectations. Best wishes, Daria

Posted 5 years ago

Mokee is rated 4.8 based on 1,002 reviews