Mokee Reviews

Name: Mokee
Address: Suite 144, 8 Shepherd Market, London, City of Westminster
Rating: 4.81

4.8 Rating 1,002 Reviews

96 %

of reviewers recommend Mokee

4.8

Based on 1,002 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Mokee:

In its 10th year of operation, Mokee has become renowned for its expertise in manufacturing high-quality, modern nursery furniture and accessories specifically designed for babies and children. Having sold more than 30,000 cot beds, Mokee has brought happiness to babies all over the world. Our beds are exclusively produced in Europe, utilising wood sourced solely from European forests.

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Email:

tlc@mokee.eu

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy about the miniCot and the mattress. Delivered in one week from purchase. Nothing to complain about.”

Helpful Report

Posted 5 years ago

Dear Cristina, Thank you for your review and for appreciating moKee products! Glad to know you received products so quickly! Best wishes, Daria

Posted 5 years ago

“I am delighted with my Woolnest which is beautiful, original and designed with quality materials! In addition, the customer service staff are very pleasant and efficient!”

Helpful Report

Posted 5 years ago

Dear Lucile, Thank you for your review and for so many compliments regarding the WoolNest. It's really an amazing product so I hope your baby will love it as much as we do! Best wishes, Daria

Posted 5 years ago

“Beautiful baby bed, easily buildable. Same for the baby mobile. The two together are so expensive looking, for a price point that I think is really great. The only thing I would have changed is the shipping time, which I found a bit long.”

Helpful Report

Posted 5 years ago

Dear Sandra, Thank you for choosing moKee and for your review! The Mini Mobile is an excellent addition to each cot! Regarding the delivery time, we already ship all the orders within a week and we're still working on this part of our service to make sure our Customers receive products as soon as possible. Best wishes, Daria

Posted 5 years ago

“Lit parfait qui correspond à mes attentes. J’aime énormément la couleur des barreaux la qualité du lit.”

Helpful Report

Posted 5 years ago

Bonjour Flaviane, Merci pour votre message. Nous sommes heureux d’apprendre que nos produits répondent à vos attentes. Restant à votre écoute. Belle journée, Magdalena

Posted 5 years ago

“Stylish and super easy to assemble”

Helpful Report

Posted 5 years ago

Dear Marie, Thank you for your review! That's wonderful to know the product met your expectations! Best wishes, Daria

Posted 5 years ago

“Beautiful mini cot and great condition. Would be 5 stars if the delivery time was shorter, we waited 3 weeks from order to delivery.”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you for your review and for appreciating our products! I am really sorry the delivery took a little bit longer than expected. I am going to verify your order's case with our Logistics Centre to make sure such a situation won't happen again. In the last month we have been working really hard to improve our shipping time and we shortened it from 4 - 8 weeks to 1 week! Delivering products on time is one of the most important values at moKee. Best wishes, Daria

Posted 5 years ago

“J'ai apprécié la qualité du service lors de mes 2 demandes. La rapidité avec laquelle on m'a répondu, le ton sympathique du mail et l'efficacité à traiter ma demande. Sans parler de la qualité du produit (un lit pour bébé) qui est au-delà de mes attentes”

Helpful Report

Posted 5 years ago

Bonjour, Merci pour votre commentarie. Nous sommes flattés par vos mots d’encouragement et nous vous en remercions. Le servce client reste à votre écoute pour toute information complémentaire. La qualité de nos produits est au coeur de nos préoocupations et nous sommes ravis d’apprendre que nos produits répondent à vos attentes. Cordialement, Magdalena

Posted 5 years ago

“Lovely items and great customer service”

Helpful Report

Posted 5 years ago

“The product is lovely and the customer service I received was exceptional!”

Helpful Report

Posted 5 years ago

Dear Laura, Thank you for appreciating our product and the Customer Service Team that is available every day, also on bank holidays or at weekends, to help with any kind of queries! All the best, Daria

Posted 5 years ago

“Great product and styling. My wife and I love it. Sadly product if a little over priced taking into account it comes in unassembled and did have to drill hole for screw as not done.”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you for your review and for choosing moKee products! I am glad to know you liked the product's quality and design. We use the best materials to create the WoolNest - its basket is made from the Italian wool that is soft and long-lasting! For the stand, we use a sturdy and durable beech wood! Therefore, I can't agree the price is excessive considering the quality and the stylish look of this Moses basket. I strongly believe the WoolNest will meet all of your expectations and you will be very satisfied with its features. Best wishes, Daria

Posted 5 years ago

“A real treasure among baby cots! We have been looking for a perfect bed many months. After all we purchased the mint (Dusty Aqua) cot from moKee and it was a great choice. The colour looks so beautiful that I can't take my eyes off it.”

Helpful Report

Posted 5 years ago

Dear Martha, Thank you for such a wonderful review! The Mini Cot in Dusty Aqua colour is a wonderful choice - it perfectly fits each kind of the nursery and it is always trendy! Best wishes, Daria

Posted 5 years ago

“Affordable, great colours, easy to put together. Few small chips in the paint but nothing so major that I would bother returning. Overall, quite pleased!”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you for your review and for appreciating our product. I am very sorry to know it arrived with small chips - we always check all items before the shipment but unfortunately, sometimes the transport causes damages! Our Customer Service Team is going to contact you to verify the issue and eventually advise further steps! Best wishes, Daria

Posted 5 years ago

“We’ve only had the cot 10 days, so I can’t comment on durability, but it’s sturdy, a lovely design and incredibly easy and quick to put up. The mattress and sheets are also good quality. All in all excellent value for money.”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you for reviewing moKee! In our Team, we are really focused on the quality of the materials that we use to create all the products so I am glad to know our efforts are noticeable! Best wishes, Daria

Posted 5 years ago

“Good products I recommand. Long delivery.”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you for your review and for recommending our products. I am pleased to know their quality met your expectations! Since the 1st of February, we have shortened our lead time significantly and currently, all the orders leave our warehouse within a week! The delivery always takes from 3 to 6 business days and depends on the courier company we cooperate with. However, we are still working on it how to deliver products even quicker! Best wishes, Daria

Posted 5 years ago

“Customer service was very helpful, delivery was super quick and product very satisfying”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you for choosing moKee and appreciating our Customer Service Team. They are available every day (also on bank holidays or at weekends) to answer any questions and to help as much as possible! Best wishes, Daria

Posted 5 years ago

“Excellent communication and very quick delivery. Very smooth purchase. Cot bed was easy to assemble and looks really nice. I went for stone teal and I m happy with choice.”

Helpful Report

Posted 5 years ago

Dear Fabiola, Thank you for your review! Our Mini Cot in Stone Teal colour is an excellent choice and I hope your baby will love it as much as we do! Best wishes, Daria

Posted 5 years ago

“We got the white and beech cot and love it! Fits really well in our small nursery and the communication/delivery was spot on. I know there were some negative reviews from a while back regarding delivery time etc but it really does seem that Mokee have worked hard to resolve these issues. Would 100% recommend :)”

Helpful Report

Posted 5 years ago

Dear Mike, Thank you for such a wonderful feedback and for choosing moKee. It is wonderful you chose our brand to be a part of this exciting moment in your life and I am so delighted to know you're satisfied with the products you purchased. Best wishes, Daria

Posted 5 years ago

“Excellent service all round. Great product!”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you for your lovely review and for appreciating our product! Pleased to know it met your expectations! Best wishes, Daria

Posted 5 years ago

“Beautiful cot bed, excellent value! Great colour choices. Great paint finish. Easy to put together with clear instructions. Delivery can be tracked easily. Well packaged. Very happy customers :-) (Stone teal mini cot bed, drawer, sloe matress and sheets package)”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you for such an amazing review! Stone Teal is a great choice and it looks wonderful in every type of the nursery. I am pleased to know you're satisfied with your order! Best wishes, Daria

Posted 5 years ago

“I adore my new Moses basket. My only issue is, is that the instructions were quite hard to interpret - but it’s beautiful quality and very sturdy xx”

Helpful Report

Posted 5 years ago

Dear Kate, Thank you for reviewing moKee and choosing our WoolNest as your Moses basket. It is much appreciated! Regarding the instructions, we're going to contact you directly to discuss their content and see what we could improve to make them clearer! Best wishes, Daria

Posted 5 years ago

Mokee is rated 4.8 based on 1,002 reviews