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Mokee Reviews

4.8 Rating 1,002 Reviews
96 %
of reviewers recommend Mokee
4.8
Based on 1,002 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5

About Mokee:

In its 10th year of operation, Mokee has become renowned for its expertise in manufacturing high-quality, modern nursery furniture and accessories specifically designed for babies and children. Having sold more than 30,000 cot beds, Mokee has brought happiness to babies all over the world. Our beds are exclusively produced in Europe, utilising wood sourced solely from European forests.

Visit Website

Email:

tlc@mokee.eu

Write Your review

Anonymous
Anonymous  // 01/01/2019
Absolutely love the wool nest - didn't take long to put together and my little girl seems to sleep well in there so far.
Helpful Report
Posted 4 years ago
The rocking Moses basket took hours to put together and was such bad quality. Came all bashed up also which they did eventually swap. Have just seen the same cot which I bought for £150 in Lidl for £39.99!! Exactly the same.
Helpful Report
Posted 4 years ago
Dear Customer, Thank you for sharing your feedback with us. We highly appreciate it as customers’ opinions are the best source of knowledge to us and they allow us to improve our products & services. I am very sorry to hear you’re not completely satisfied with the items you’ve purchased. However, I would like to assure you products are carefully checked before the shipment and I am afraid that damages happened during the delivery process. We’ve contacted the delivery company we cooperate with to highlight the issue and to make sure the parcels will be treated with more care due to their contents. In case of delivery damages, we offer appropriate solutions - your faulty stand has been replaced with a brand new item. Regarding the assembly of our stand, we always provide with special instructions and we also encourage to contact our customer support team in case of any questions. They are available every day, even at weekends or bank holidays and will be happy to give additional instructions if needed. Currently we’re also working on creating dedicated videos to show the assembly process of each product. I understand you might notice a similar product available at another store although I would like to clarify our products are made from the best materials and handcrafted by specialists to meet all the requirements. Of course, the price is an important aspect but what we care the most is quality & safety of our products. While purchasing at moKee, not only you receive a high-quality item but also a support of our team, one year warranty and the assurance that the product has been tested according to safety standards. At moKee we offer two types of cots at price of £129 or £199. They are both made from a solid beechwood and covered with water-based paints. I can assure you it’s not possible to buy the same quality product at the price as low as £39.99. Should you have any further questions or concerns, do not hesitate to get in touch with us at tlc@mokee.eu. Best wishes, moKee
Posted 4 years ago
Great quality, delivered really quickly
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Posted 4 years ago
Parfait, le lit a un très beau rendu en blanc et hêtre, livraison et montage rapide, il vient d être monté donc à voir a l'usage, mais pour le moment aucun souci
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Posted 4 years ago
Livraison très rapide, lit bien emballé, design épuré très joli. Le sommier à plusieurs hauteurs de réglage et c'est super pour ne pas se casser le dis. Je recommande.
Helpful Report
Posted 4 years ago
The wool nest is exactly what we wanted. It was easy to assemble and I know that our baby will be as snug as a bug in it. I would however liked if the stand could rock rather than the stand that is supplied - perhaps something for mokee to consider in the future?
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Posted 4 years ago
Gorgeous Woolnest and sheets. Really good quality and quick delivery! 😊
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Posted 4 years ago
Delivery was quick and the cot is great quality for the price. It was very easy to assemble on my own.
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Posted 4 years ago
I bought The mini cot, Mattress, sheets, the changing mat, the nest and the mobile when I was due my little girl and we were delighted! The colour of the cot was different and we had so many compliments. Our girl is 15 months now so we decided to buy her a duvet set and duvet cover to see if she sleeps a bit better. Came within 2 days so was super chuffed! Quality was great!
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Posted 4 years ago
Seamless order, timely delivery, great quality product
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Posted 4 years ago
Great customer service and product quality excellent too!
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Posted 4 years ago
We love our new cot - it's well made and a beautiful design. We choose the summer beech colour and so pleased with the yellow tone against the wood. Very quick delivery and easy to assembly with two people. Good quality at a great price. Would definitely recommend.
Mokee 5 star review on 23rd July 2020
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Posted 4 years ago
Great product. Great service. Thankyou
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Posted 4 years ago
Beautiful cot at an affordable price! Love the design and good quality too. We found it quick and easy to put together. Just wish we’d known how great these were when we had our first baby!
Mokee 5 star review on 21st July 2020 Mokee 5 star review on 21st July 2020 Mokee 5 star review on 21st July 2020 Mokee 5 star review on 21st July 2020
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Posted 4 years ago
Excellent customer service - needed to change the colour of my cot and they couldn’t have been more helpful and super friendly too. I bought a whole bundle of things and I love them. They arrived quickly. Really impressed with Mokee!
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Posted 4 years ago
Lovely Moses basket, very good quality and finish. Exactly what we were after, the colour on the straps isn’t as bright as the image shown on the website but it isn’t bad. Looks sophisticated, just waiting for baby to arrive to use it! Product bought - mokee woolnest Moses basket
Helpful Report
Posted 4 years ago
The cot bed we ordered was delivered in 4 working days amazing. When we assembled it, we were slightly disappointed to discover one of the lats wasn’t secure. Despite the problem we were able to assemble the cot with ease, taking photos of the damage. I emailed customer service at 8am the following day, who apologised and organised redelivery of the faulty parts before 9:30am. The customer service team were nothing but helpful and supportive. I would not hesitate to order with moKee in the future and recommend them to all friends and family. We love the cot bed!
Mokee 5 star review on 20th July 2020
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Posted 4 years ago
Coloris magnifique et très bonne qualité
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Posted 4 years ago
Really well made, quick delivery. Can’t wait for our baby boy to enjoy the Moses basket!
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Posted 4 years ago
Super lit pour bébé. Semble être costaud, les finitions sont très belles. Le délai de livraison a été court. Très bon rapport qualité/prix Je recommande !
Helpful Report
Posted 4 years ago
Mokee is rated 4.8 based on 1,002 reviews