Mokee Reviews

Name: Mokee
Address: Suite 144, 8 Shepherd Market, London, City of Westminster
Rating: 4.81

4.8 Rating 1,002 Reviews

96 %

of reviewers recommend Mokee

4.8

Based on 1,002 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Mokee:

In its 10th year of operation, Mokee has become renowned for its expertise in manufacturing high-quality, modern nursery furniture and accessories specifically designed for babies and children. Having sold more than 30,000 cot beds, Mokee has brought happiness to babies all over the world. Our beds are exclusively produced in Europe, utilising wood sourced solely from European forests.

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Email:

tlc@mokee.eu

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We bought the wool nest which is a brilliant looking product. Unfortunately the stand arrived with slight damage (appears couriers fault) but the customer support was excellent. The issue was dealt with extremely quickly and I found the staff to be understanding and polite. I wouldn't hesitate to recommend mokee to anyone.”

Helpful Report

Posted 4 years ago

Dear John, Many thanks for the very upbeat review, especially in light of the fact that stand arrived damaged. Delighted that we were able to resolve matters swiftly. Best wishes and hope you are safe and well Rohan and all at moKeee

Posted 4 years ago

“Sublimes couffins et parures !! Je suis absolument ravie, tant par la rapidité de livraison que par la qualité des produits ! Je recommande vivement”

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Posted 4 years ago

Chère Marie, Quelle belle et positive critique. Merci beaucoup. Nous sommes ravis que vous soyez heureux. Rohan et l'équipe moKee

Posted 4 years ago

“We are really happy with our purchase. It arrived brilliantly packaged and the price was great. I would highly recommend.”

Helpful Report

Posted 4 years ago

Hi Claire, That is great to hear and thank you for finding the time to say so. Good luck and best wishes from us all Rohan

Posted 4 years ago

“Fantastic service and very fast delivery, even in the middle of a pandemic. Couldn’t fault them in the slightest.”

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Posted 4 years ago

Dear Mark, Thank you so much for your supportive words. We have done as much as we can to ensure that all staff are safe and protected during this pandemic, but it is great to hear that delivery times are still swift and efficient. Best wishes from us all at moKee Rohan

Posted 4 years ago

“Couffin pas encore utilisé mais très beau et conforme à nos attentes ! Pas de problème de livraison malgré la situation actuelle. Merci !”

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Posted 4 years ago

Merci beaucoup pour vos mots gentils. il est bon d'entendre que depiste toutes les difficultés de notre service est d'un niveau élevé Protégez-vous et merci Rohan

Posted 4 years ago

“Livraison parfaite même en ces temps difficiles. Matelas qui correspond bien à la description. Merci”

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Posted 4 years ago

Chère Florence, Merci beaucoup d'avoir trouvé le temps d'écrire de tels mots de soutien. En espérant que vous êtes bien et en sécurité Rohan et l'équipe moKee

Posted 4 years ago

“Our baby loves his new cot and has slept in there since it went up! Very easy to assemble and feels nice and sturdy. The colour looks brilliant. V quick delivery - which was needed after he all of a sudden outgrew his wool nest moses basket!”

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Posted 4 years ago

Dear Fleur, What a well cared for baby - we are thrilled! And what kind words. Great news and our very best wishes Rohan and Team moKee

Posted 4 years ago

“The customer service was very good and delivery was quick. We are very happy with the mini sleep pod it looks and feels so comfortable we haven’t used it yet as baby isn’t due until June but we are looking forward to using it. Thank you MoKee 😀 we would definitely recommend.”

Helpful Report

Posted 4 years ago

Hi Jennifer, The main thing is good luck with the birth! All our very best wishes to you, and many thanks for finding time to send such supportive feedback Rohan and all the gang at moKee

Posted 4 years ago

“Fast delivery and my daughter loves her new cot, mattress and duvet set!”

Helpful Report

Posted 4 years ago

Great news! Thanks Jen - just what we like to hear! Our best wishes that you remain safe and sound to you and your daughter. Rohan and team moKee

Posted 4 years ago

“the Color of the bed is very beautiful, totally happy !”

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Posted 4 years ago

Those are words we love to hear - Totally Happy - what great news....thank you Julie! With our best wishes Rohan and all at moKee

Posted 4 years ago

“Very satisfied !”

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Posted 4 years ago

Dear Fanny, That's all you need say - if you're happy....then us too. Happy all round! Keep safe and good luck Rohan and all the moKee team

Posted 4 years ago

“A beautiful cot that was very easy and quick to assemble by one person. Shipped very quickly and I was happy to be able to track the parcel online.”

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Posted 4 years ago

Thank you so much for you response and feedback. Cheesy though it sounds, when you're happy....so are we!

Posted 4 years ago

“Quick delivery and great customer service. Think the cot is really great value for money considering how well designed it is.”

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Posted 4 years ago

Dear Sarah, How kind of you to bother to write those kind words. Value and deign are our two key goals, so it's lovely to be recognised! Best to you and baby Rohan and all at moKee

Posted 4 years ago

“The wool nest Moses basket is absolutely beautiful. So we’ll made and easy to put together. I had a couple of issues with missing parts and wrong colour sent, however I cannot praise the customer service enough. Everything was sorted out very quickly and in such a friendly manner. My baby just needs to arrive now!”

Helpful Report

Posted 4 years ago

Dear Danielle, First of all - good luck with the birth - especially in these tricky times - you may want to check out our Mokee Birthschool, aimed specifically for pregnant Mum's needing questions answered in these challenging times - all free, and with amazing attendance and feedback. And secondly, we are delighted you like the wool nest so much - it's a classic and much praised, and such cosy. Good luck! Rohan and all at moKee

Posted 4 years ago

“Tout est parfait, bébé est aux anges 👍”

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Posted 4 years ago

Chere Sarah, C'est l'essentiel - ce bébé est heureux. Merci et meilleurs voeux Rohan

Posted 4 years ago

“Gorgeous products, such clean design. Customer service is fantastic, really responsive and friendly.”

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Posted 4 years ago

Dear Rebecca, That is what we love to hear....great design, great cots and great service...perfect. Thank you for taking the time to write and best wishes in these trying times Rohan and the gang

Posted 4 years ago

“Good delivery and communication. I purchased two of the mini cots for my twins. As cots they are great, a simple good design. I removed the sides when my girls were 30 months as one kept climbing out of her cot. They are now 33 months, but both very small for their age, both below the zero centile on growth charts. As cot beds with the side removed this product hasn't worked for me as my twins both keep falling out of their bed, multiple times a night. I don't think the cot beds are big enough for them. In my experience, the mini cot isn't suitable up to 3 years. I'm fed up with getting no sleep so have had to purchase two new toddler beds. I can't fault the mini cot as a cot but wouldn't recommend it as a cot bed.”

Helpful Report

Posted 4 years ago

Hi Clare, Many thanks for your feedback, and obviously I am very glad that you like the cots and the design of them. As regards the size, I totally take your point, and it is disappointing that the cots didn't last you longer - every child is different, and some more active than others. We state that the mini cot is suitable for newborns to 3 year olds...often we hear of four or even five year olds quite happy in these cots, but equally, occasionally, younger children can tire of them early, as is the case with your twins. We would have happily offered you a generous discount on our midi cot bed, but it sounds like you have already replaced them elsewhere. Thank you though for your very helpful comments and we wish you and your family health and happiness. Rohan and the moKee team.

Posted 4 years ago

“Lovely product and easy to assemble and put together. Great that you can mix and match the colour options, liner choices, mattress options etc meaning it’s feels personalised to your needs”

Helpful Report

Posted 4 years ago

Dear Karen, Many thanks for finding the time to write such a positive review. We are thrilled you are happy with your moKee kit! It's a good point - our range of colour options on all the integral parts does mean that you can design your own cot to be uniquely yours. Enjoy....and keep safe! Rohan and the gang

Posted 4 years ago

“Très beau produit!”

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Posted 4 years ago

Merci beaucoup - super d'entendre! Gardez bien Rohan et tout le monde à moKee

Posted 4 years ago

“Fast shipping and a very quality crib! It’s so cute and dainty. Doesn’t get in the way of our bedroom at all! Thanks MoKee.”

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Posted 4 years ago

Hi Jessica, Thanks so much for finding the time to write such a lovely review. Everyone is working super hard to make sure that we offer the very best service and products. Hope you are keeping safe and happy Rohan and team moKee

Posted 4 years ago

Mokee is rated 4.8 based on 1,002 reviews