Mokee Reviews

Name: Mokee
Address: Suite 144, 8 Shepherd Market, London, City of Westminster
Rating: 4.81

4.8 Rating 1,002 Reviews

96 %

of reviewers recommend Mokee

4.8

Based on 1,002 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Mokee:

In its 10th year of operation, Mokee has become renowned for its expertise in manufacturing high-quality, modern nursery furniture and accessories specifically designed for babies and children. Having sold more than 30,000 cot beds, Mokee has brought happiness to babies all over the world. Our beds are exclusively produced in Europe, utilising wood sourced solely from European forests.

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Email:

tlc@mokee.eu

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely quality for a cot that is just the perfect size. Delivery on time,smooth and easy. The cot was very easy to assemble with clear and simple instructions and all the tools are provided. I would definitely recommend!”

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Posted 4 years ago

“Customer support was very helpful. When the watermelon travel cot sheet was sold out, moKee very kindly made one for me from a larger sized sheet. The travel we bought is well designed and easy to put or take down. Delivery was fast. We expect lots of use by the new twins. Thanks.”

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Posted 4 years ago

“I was very happy with my wool nest, sheets and covers. The communication and delivery were also very smooth.”

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Posted 4 years ago

“When we received our order for the wool basket and stand, two of the legs had some minor damage. Our email was responded to very quickly and replacement legs were sent out immediately. Very impressed with friendly and efficient service.”

Helpful Report

Posted 4 years ago

“We ordered the Schpinkle Midi Cot Bed but instead received a similar looking product from a company called BellAmy. Having checked on the BellAmy website the product we received (that looks suspiciously like the one Mokee advertise on their site!) is £200 cheaper. Either I have received the wrong product or Mokee are ripping everyone off!”

Helpful Report

Posted 4 years ago

Dear Customer, Thank you for your review and for sharing your feedback with us. First of all, I am incredibly sorry for such a situation and any inconveniences you’ve experienced. We would like to clarify this cot bed has been added to moKee’s collection in the cooperation with Bellamy. We’ve loved its design and we wanted to popularize it among our Customers. We’re the recommend reseller of this bed in Europe as Bellamy doesn’t ship their products outside of Poland. Due to the product’s size, it has to be shipped in 3 parcels. It’s why the price has been adjusted with the transport costs and the operational costs required to meet the challenges of the delivery process. Our intention is not to take any advantages here and we’re sorry if you feel misled. Our goal is to offer this great design to a wider audience. Once again, thank you for sharing your opinion and bringing the issues to our attention. We’re currently rewriting the product’s page to make it clearer for future Customers and to avoid any misunderstandings. Best wishes, moKee

Posted 4 years ago

“Mini lit bébé enfin monté .... et il est parfait :) Design épuré et élégant, qualité des matériaux et des finitions (bois de hêtre certifié, peinture à l'eau), montage facile et explications claires, livraison rapide et emballage soigné. Merci Mokee!”

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Posted 4 years ago

“Design! Original!”

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Posted 4 years ago

“One of the sides of the cot came damaged during transit, within minutes moKee team resolved the issue and sent out a new part! Fantastic customer service. The mini cot is simple but beautiful! The ramen mattress is odd but feels firm and my baby sleeps so well on it! Definitely worth the purchase!”

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Posted 4 years ago

“I had originally ordered a cot elsewhere and had nothing but hassle with it running two months late. I decided to opt for MoKee instead and I haven’t regretted it one bit. Even in these uncertain times I was kept fully up to date with the status of my order and the item was delivered very quick. My other commented on the fact it feels “sturdy” and like a “quality” piece of furniture when he started to assemble it. The birthday candles and chocolate lolly were a lovely touch and pleased my toddler (he’s still adjusting to being a brother and not centre of attention so that was a nice treat). I LOVE how the cot looks in baby’s nursery, it’s just the right balance between simple and stylish I was looking for. If you order one you won’t regret it!”

Helpful Report

Posted 4 years ago

“Très satisfaite!!!! Colis arrivé TRÈS rapidement (4/5jours) en France!!! Le lit est conforme aux photos et descriptions!! Je le recommande 100 000x !!!!!”

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Posted 4 years ago

“Speedy delivery of cot and mattress, there was a problem with the mattress cover due to the couriers which was sorted by the company as soon as it was brought to their attention. The cot looks great in our nursery.”

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Posted 4 years ago

“I ordered a beautiful wool nest and accessories for my daughter's first baby. The nest looks very cosy and well made and it arrived earlier than expected and was well packaged. My daughter is excited to start using it when baby comes! I'm very excited too!”

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Posted 4 years ago

“Mokee were brilliant during the delivery process. Our order was delivered in two parts and I was worried when the second delivery took longer than expected. They got back to me super quickly and tracked the remaining order for me. We haven't yet built it but the mattress and changing mat are lovely.”

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Posted 4 years ago

“I borrowed my friends moKee wool nest with my first. We are now having our second children really close in age, which is great in one way, but means I can’t borrow her wool nest. So I’ve brought our own and I am so pleased with it, easy to assemble, cake really quickly, and I loved the free chocolate lolly.”

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Posted 4 years ago

“Shipment sent quickly, and material is perfect! Like it!”

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Posted 4 years ago

“Such a beautiful cot, love the teal colour we chose, easy to assemble and really well made. Thank you!”

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Posted 4 years ago

“Absolutely love our wool Moses crib...looks perfect in the nursery very sturdy can’t wait for baby to arrive now”

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Posted 4 years ago

“Lovely nest basket, will look fantastic in the living room when baby arrives!”

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Posted 4 years ago

“Je suis très satisfaite du service client! Un problème avec un plan à langer déchiré. Ils ont juste demandé une photo et m'ont renvoyé le produit sans même récupérer l'ancien. Service client très rapide, aimable et efficace. Nouveau produit reçu rapidement”

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Posted 4 years ago

“I ordered the mini cot and the changing mat for my baby. The two were amazing, however the changing mat arrived and the edges were wrinkled and it wasn’t well finished. I contacted their customer service and Monika was extremely helpful, after sending her some pictures she arranged for a new changing mat to be sent to me, which is perfect. I can’t recommend MoKee products and service enough.”

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Posted 4 years ago

Mokee is rated 4.8 based on 1,002 reviews