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Mogo Direct Reviews

4.6 Rating 689 Reviews
91 %
of reviewers recommend Mogo Direct
Company Reviews Product Reviews
299
 Metrics Info
4.6
Based on 689 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Mogo Direct Reviews

About Mogo Direct:

Mogo was set up with one very simple aim: to offer the best value, high-quality flexible furniture, combined with the best level of customer service possible.

Our customers range from community centres, leisure centres, galleries, art centres, schools and Churches, to homes and offices. In short, any flexible space that has more than just one use.

Visit Website

Phone:

01442 233 384

Email:

hello@mogodirect.co.uk

Location:

9 Maxted ParkMaxted RoadHemel HempsteadHertfordshire
Hemel Hempstead
HP2 7EP

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Mogo Direct 5 star review on 16th February 2023
Anonymous
Mogo Direct 5 star review on 6th November 2022
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Mogo Direct 5 star review on 27th October 2021
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Mogo Direct 5 star review on 10th January 2021
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Mogo Direct 5 star review on 1st June 2020
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Mogo Direct 5 star review on 14th May 2020
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Mogo Direct 4 star review on 5th March 2019
Mr Dickinson
3
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“Only fault was you were asked to check before signing receipt,driver had not time to wait so suggested I put not checked before signing which I did luckily the item was I damaged”
Helpful Report
Posted 5 years ago
Good afternoon, Thank you so much for your recent order with Mogo Direct, and for taking the time to leave us a review about your experience. We are so sorry for the issues we had in delivery, and we will, of course, work to improve this going forward by taking this up with the carriers. We are sorry that you were not given sufficient time to check for damage, but I am pleased that we were able to resolve this for you in the end. I'd like to take this opportunity to thank you for choosing Mogo Direct. If there is anything further we can do to help, please do not hesitate to contact us at any time. Warm regards, Seema @ Mogo Direct
Posted 5 years ago
Anonymous
Verified Buyer
“Very professionally lead company with great customer service represented by Sheema Ramanuj.”
Helpful Report
Posted 5 years ago
Good morning, Thank you so much for your order with Mogo Direct, and for taking the time to leave us a review. We are extremely grateful for your kind words and so pleased that you are happy with the service we've provided. If there is anything at all that I can do to help going forward, please do not hesitate to get in touch at any time. We hope to work with you again soon. Warm regards, Seema @ Mogo Direct
Posted 5 years ago
Good afternoon, Thank you so much for your order with Mogo Direct, and for taking the time to leave us a review. We are extremely grateful for your kind words and so pleased that you are happy with the service provided. If there is anything at all that I can do to help going forward, please do not hesitate to get in touch at any time. We hope to work with you again soon. Warm regards, Seema @ Mogo Direct
Posted 5 years ago
Anonymous
Verified Buyer
“Excellent in everything Seema is fantastic”
Helpful Report
Posted 5 years ago
Good morning, Thank you so much for your order with Mogo Direct, and for taking the time to leave us a review. We are extremely grateful for your kind words and so pleased that you are happy with the service we've provided. If there is anything at all that I can do to help going forward, please do not hesitate to get in touch at any time. We hope to work with you again soon. Warm regards, Seema @ Mogo Direct
Posted 5 years ago
Good afternoon, Thank you so much for your order with Mogo Direct, and for taking the time to leave us a review. We are extremely grateful for your kind words and so pleased that you are happy with the service provided. If there is anything at all that I can do to help going forward, please do not hesitate to get in touch at any time. We hope to work with you again soon. Warm regards, Seema @ Mogo Direct
Posted 5 years ago
Anonymous
Verified Buyer
“Everything from ordering to delivery was excellent.staff very friendly and helpful.”
Helpful Report
Posted 5 years ago
Good evening, Thank you so much for your order with Mogo Direct, and for taking the time to leave us a review. We are extremely grateful for your kind words and so pleased that you are happy with your order and with the service provided. If there is anything at all that I can do to help going forward, please do not hesitate to get in touch at any time. We hope to work with you again soon. Warm regards, Seema @ Mogo Direct
Posted 5 years ago
Anonymous
Verified Buyer
“Very good communication over the placing of the order and arrangements for its delivery to our out of the way address. I wish all suppliers and delivery firms could be as responsive and helpful.”
Helpful Report
Posted 5 years ago
Good evening, Thank you so much for your order with Mogo Direct, and for taking the time to leave us a review. We are extremely grateful for your kind words and so pleased that you are happy with your order and with the service provided. If there is anything at all that I can do to help going forward, please do not hesitate to get in touch at any time. We hope to work with you again soon. Warm regards, Seema @ Mogo Direct
Posted 5 years ago
Anonymous
Verified Buyer
“Very prompt delivery as arranged but table was received damaged.”
Helpful Report
Posted 5 years ago
Good afternoon, Thank you so much for your recent order with Mogo Direct, and for taking the time to leave us a review about your experience. We are so sorry for the issues you've experienced, and the fact that your table was delivered to you in a damaged condition. We will, of course, work to improve this going forward by taking this up with the carriers. I'd like to take this opportunity to thank you for choosing Mogo Direct. If there is anything further we can do to help, please do not hesitate to contact us at any time. Warm regards, Seema @ Mogo Direct
Posted 5 years ago
Anonymous
Verified Buyer
“Excellent service from start to finish especially from Seema Ramanuj who has been so patient, professional, and gone beyond the call of duty , to help. My congratulations to all the Mogo team who have been superb at every stage of the transaction. Well done”
Helpful Report
Posted 5 years ago
Good evening, Thank you so much for your order with Mogo Direct, and for taking the time to leave us a review. We are extremely grateful for your kind words and so pleased that you are happy with your order and with the service provided. If there is anything at all that I can do to help going forward, please do not hesitate to get in touch at any time. We hope to work with you again soon. Warm regards, Seema @ Mogo Direct
Posted 5 years ago
Sue Roedel
Verified Buyer
“Brilliant, friendly and efficient service from Seema. The 2 items arrived in perfect condition on the agreed date. As separate deliveries, both drivers called ahead to give me notice to be at the delivery site.”
Helpful Report
Posted 5 years ago
Good evening, Thank you so much for your order with Mogo Direct, and for taking the time to leave us a review. We are extremely grateful for your kind words and so pleased that you are happy with your order and with the service provided. If there is anything at all that I can do to help going forward, please do not hesitate to get in touch at any time. We hope to work with you again soon. Warm regards, Seema @ Mogo Direct
Posted 5 years ago
Anonymous
Verified Buyer
“Exactly as described”
Helpful Report
Posted 5 years ago
Good evening, Thank you so much for your order with Mogo Direct, and for taking the time to leave us a review. We are extremely grateful for your kind words and so pleased that you are happy with your order and with the service provided. If there is anything at all that I can do to help going forward, please do not hesitate to get in touch at any time. We hope to work with you again soon. Warm regards, Seema @ Mogo Direct
Posted 5 years ago
Anonymous
Verified Buyer
“Very helpful driver great service”
Helpful Report
Posted 5 years ago
Good evening, Thank you so much for your order with Mogo Direct, and for taking the time to leave us a review. We are extremely grateful for your kind words and so pleased that you are happy with your order and with the service provided. If there is anything at all that I can do to help going forward, please do not hesitate to get in touch at any time. We hope to work with you again soon. Warm regards, Seema @ Mogo Direct
Posted 5 years ago
Anonymous
Verified Buyer
“Quick and efficient - impressive service”
Helpful Report
Posted 5 years ago
Good evening, Thank you so much for your order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with your order and with the service provided. Nothing makes us happier than a happy customer! If there is anything at all that I can do to help going forward, please do not hesitate to get in touch at any time. We hope to work with you again soon. Warm regards, Seema @ Mogo Direct
Posted 5 years ago
Anonymous
Verified Buyer
“WE ORDERED AT THE WEEK END AND OUR TABLES WERE DELIVERED BY WEDNESDAY AND USED BY SATURDAY. VERY GOOD SERVICE”
Helpful Report
Posted 5 years ago
Good evening, Thank you so much for your order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with your order and with the service provided. Nothing makes us happier than a happy customer! If there is anything at all that I can do to help going forward, please do not hesitate to get in touch at any time. We hope to work with you again soon. Warm regards, Seema @ Mogo Direct
Posted 5 years ago
Anonymous
Verified Buyer
“very good and helpful”
Helpful Report
Posted 5 years ago
Good morning, Thank you so much for your order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with your order and with the service provided. Nothing makes us happier than a happy customer! If there is anything at all that I can do to help going forward, please do not hesitate to get in touch at any time. We hope to work with you again soon. Wishing you a wonderful weekend ahead. Warm regards, Seema @ Mogo Direct
Posted 5 years ago
Anonymous
Verified Buyer
“Great service and prompt delivery. Seema who dealt with our order was very polite and helpful.”
Helpful Report
Posted 5 years ago
Good morning, Thank you so much for your order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with your order and with the service provided. Thank you so much for your kind words of praise - we are deeply humbled. If there is anything at all that I can do to help going forward, please do not hesitate to get in touch at any time. We hope to work with you again soon. Wishing you a wonderful weekend ahead. Warm regards, Seema @ Mogo Direct
Posted 5 years ago
Anonymous
Verified Buyer
“Excellent Service”
Helpful Report
Posted 5 years ago
Dear Customer, Thank you so much taking the time to leave us a review. We are really pleased that you are happy with your order and with the service provided. Nothing makes us happier than a happy customer. Thank you very much. If there is anything at all that I can do to help going forward, please do not hesitate to get in touch at any time. Warm regards, Seema @ Mogo Direct
Posted 5 years ago
Anonymous
Verified Buyer
“Excellent service. Promptly, reliable and just what we wanted. Highly recommend.”
Helpful Report
Posted 5 years ago
Dear Customer, Thank you so much taking the time to leave us a review. We are really pleased that you are happy with your order and with the service provided. Nothing makes us happier than a happy customer. Thank you very much. If there is anything at all that I can do to help going forward, please do not hesitate to get in touch at any time. Warm regards, Seema @ Mogo Direct
Posted 5 years ago
Anonymous
Verified Buyer
“The ordering process was very easy using a combination of phone and email. But the delivery arrangements were a nightmare - delivered on the wrong day and then lots of broken promises about getting the chairs picked up and re-delivered. In fairness, Mogo tried to help get things sorted with their supplier, but we were messed around so much we couldn’t recommend.”
Helpful Report
Posted 5 years ago
Good Morning, Thank you so much for your recent order with Mogo Direct, and for taking the time to leave us a review about your experience. We are so sorry for the issues we had in delivery, and we will, of course, work to improve this going forward by taking this up with the carriers. Once again, we are deeply sorry that this has happened with you - and we apologise for the inconvenience caused to you. I'd like to take this opportunity to thank you for choosing Mogo Direct nonetheless and I'd like to assure you that we will work towards resolving the issues you've experienced. If there is anything further we can do to help, please do not hesitate to contact us at any time. Warm regards, Seema @ Mogo Direct
Posted 5 years ago
Anonymous
Verified Buyer
“Very friendly efficient service, with a good price.”
Helpful Report
Posted 5 years ago
Good Morning, Thank you so much for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with your order and with the service provided. Nothing makes us happier than a happy customer! We are delighted that you're happy with your new purchase. If there is anything at all that I can do to help going forward, please do not hesitate to get in touch at any time. Thank you once again for choosing Mogo Direct; we hope to have the pleasure of working with you again soon. Warm regards, Seema @ Mogo Direct
Posted 5 years ago
Anonymous
Verified Buyer
“Product good but delivery services not very reliable”
Helpful Report
Posted 5 years ago
Dear Customer, Thank you so much for taking the time to leave us a review about your experience with Mogo Direct. We are so sorry for the issues we had in delivery, and we will, of course, work to improve this going forward. Our apologies for the inconvenience caused to you. We will be taking this up with our carriers to gain an understanding of what's happened. I'd like to take this opportunity to thank you for choosing Mogo Direct nonetheless and I'd like to assure you that we will work towards resolving the issues you've experienced. If there is anything further I can do to help in due course, please do not hesitate to contact us at any time. Warm regards, Seema @ Mogo Direct
Posted 5 years ago
Mr Knight
Verified Buyer
“Seema was excellent with her conversation with me told me exactly what was happening and when I would expect the delivery with was spot on excellent and caring person does her job well thanks again Paul”
Helpful Report
Posted 5 years ago
Dear Mr Knight, Thank you so much taking the time to leave us a review, and an absolutely glowing one at that! We are deeply humbled by the praise you have offered us and just so, so pleased that we were able to assist you and help you get everything you needed. Great customer service means everything to us and I am really delighted that you feel well looked after. I'd like to thank you, once again, for choosing Mogo Direct and if there is anything at all that I can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a lovely day ahead. Warm regards, Seema @ Mogo Direct
Posted 5 years ago
Mogo Direct is rated 4.6 based on 689 reviews
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