Name: Mogo Direct
Address: 9 Maxted ParkMaxted RoadHemel HempsteadHertfordshire, Hemel Hempstead
Rating: 4.63

“Brilliant, friendly and efficient service from Seema. The 2 items arrived in perfect condition on the agreed date. As separate deliveries, both drivers called ahead to give me notice to be at the delivery site.”

Helpful Report

Posted 5 years ago

Good evening, Thank you so much for your order with Mogo Direct, and for taking the time to leave us a review. We are extremely grateful for your kind words and so pleased that you are happy with your order and with the service provided. If there is anything at all that I can do to help going forward, please do not hesitate to get in touch at any time. We hope to work with you again soon. Warm regards, Seema @ Mogo Direct

Posted 5 years ago

“Exactly as described”

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Posted 5 years ago

Good evening, Thank you so much for your order with Mogo Direct, and for taking the time to leave us a review. We are extremely grateful for your kind words and so pleased that you are happy with your order and with the service provided. If there is anything at all that I can do to help going forward, please do not hesitate to get in touch at any time. We hope to work with you again soon. Warm regards, Seema @ Mogo Direct

Posted 5 years ago

“Very helpful driver great service”

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Posted 5 years ago

Good evening, Thank you so much for your order with Mogo Direct, and for taking the time to leave us a review. We are extremely grateful for your kind words and so pleased that you are happy with your order and with the service provided. If there is anything at all that I can do to help going forward, please do not hesitate to get in touch at any time. We hope to work with you again soon. Warm regards, Seema @ Mogo Direct

Posted 5 years ago

“Quick and efficient - impressive service”

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Posted 5 years ago

Good evening, Thank you so much for your order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with your order and with the service provided. Nothing makes us happier than a happy customer! If there is anything at all that I can do to help going forward, please do not hesitate to get in touch at any time. We hope to work with you again soon. Warm regards, Seema @ Mogo Direct

Posted 5 years ago

“WE ORDERED AT THE WEEK END AND OUR TABLES WERE DELIVERED BY WEDNESDAY AND USED BY SATURDAY. VERY GOOD SERVICE”

Helpful Report

Posted 5 years ago

Good evening, Thank you so much for your order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with your order and with the service provided. Nothing makes us happier than a happy customer! If there is anything at all that I can do to help going forward, please do not hesitate to get in touch at any time. We hope to work with you again soon. Warm regards, Seema @ Mogo Direct

Posted 5 years ago

“very good and helpful”

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Posted 5 years ago

Good morning, Thank you so much for your order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with your order and with the service provided. Nothing makes us happier than a happy customer! If there is anything at all that I can do to help going forward, please do not hesitate to get in touch at any time. We hope to work with you again soon. Wishing you a wonderful weekend ahead. Warm regards, Seema @ Mogo Direct

Posted 5 years ago

“Great service and prompt delivery. Seema who dealt with our order was very polite and helpful.”

Helpful Report

Posted 5 years ago

Good morning, Thank you so much for your order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with your order and with the service provided. Thank you so much for your kind words of praise - we are deeply humbled. If there is anything at all that I can do to help going forward, please do not hesitate to get in touch at any time. We hope to work with you again soon. Wishing you a wonderful weekend ahead. Warm regards, Seema @ Mogo Direct

Posted 5 years ago

“Excellent Service”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you so much taking the time to leave us a review. We are really pleased that you are happy with your order and with the service provided. Nothing makes us happier than a happy customer. Thank you very much. If there is anything at all that I can do to help going forward, please do not hesitate to get in touch at any time. Warm regards, Seema @ Mogo Direct

Posted 5 years ago

“Excellent service. Promptly, reliable and just what we wanted. Highly recommend.”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you so much taking the time to leave us a review. We are really pleased that you are happy with your order and with the service provided. Nothing makes us happier than a happy customer. Thank you very much. If there is anything at all that I can do to help going forward, please do not hesitate to get in touch at any time. Warm regards, Seema @ Mogo Direct

Posted 5 years ago

“The ordering process was very easy using a combination of phone and email. But the delivery arrangements were a nightmare - delivered on the wrong day and then lots of broken promises about getting the chairs picked up and re-delivered. In fairness, Mogo tried to help get things sorted with their supplier, but we were messed around so much we couldn’t recommend.”

Helpful Report

Posted 5 years ago

Good Morning, Thank you so much for your recent order with Mogo Direct, and for taking the time to leave us a review about your experience. We are so sorry for the issues we had in delivery, and we will, of course, work to improve this going forward by taking this up with the carriers. Once again, we are deeply sorry that this has happened with you - and we apologise for the inconvenience caused to you. I'd like to take this opportunity to thank you for choosing Mogo Direct nonetheless and I'd like to assure you that we will work towards resolving the issues you've experienced. If there is anything further we can do to help, please do not hesitate to contact us at any time. Warm regards, Seema @ Mogo Direct

Posted 5 years ago

“Very friendly efficient service, with a good price.”

Helpful Report

Posted 5 years ago

Good Morning, Thank you so much for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with your order and with the service provided. Nothing makes us happier than a happy customer! We are delighted that you're happy with your new purchase. If there is anything at all that I can do to help going forward, please do not hesitate to get in touch at any time. Thank you once again for choosing Mogo Direct; we hope to have the pleasure of working with you again soon. Warm regards, Seema @ Mogo Direct

Posted 5 years ago

“Product good but delivery services not very reliable”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you so much for taking the time to leave us a review about your experience with Mogo Direct. We are so sorry for the issues we had in delivery, and we will, of course, work to improve this going forward. Our apologies for the inconvenience caused to you. We will be taking this up with our carriers to gain an understanding of what's happened. I'd like to take this opportunity to thank you for choosing Mogo Direct nonetheless and I'd like to assure you that we will work towards resolving the issues you've experienced. If there is anything further I can do to help in due course, please do not hesitate to contact us at any time. Warm regards, Seema @ Mogo Direct

Posted 5 years ago

“Seema was excellent with her conversation with me told me exactly what was happening and when I would expect the delivery with was spot on excellent and caring person does her job well thanks again Paul”

Helpful Report

Posted 5 years ago

Dear Mr Knight, Thank you so much taking the time to leave us a review, and an absolutely glowing one at that! We are deeply humbled by the praise you have offered us and just so, so pleased that we were able to assist you and help you get everything you needed. Great customer service means everything to us and I am really delighted that you feel well looked after. I'd like to thank you, once again, for choosing Mogo Direct and if there is anything at all that I can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a lovely day ahead. Warm regards, Seema @ Mogo Direct

Posted 5 years ago

“The product (chairs) is great, and we're very happy with the service from teh company - but NOT from the delivery company. In spite of very clear instructions to take the furniture to the church or hall, they delivered to a house so we had to carry them across our selves.”

Helpful Report

Posted 5 years ago

Good Morning, Thank you so much for taking the time to leave us a review about your experience with Mogo Direct. We are really pleased that you are happy with your order, but deeply disappointed to learn of the issues you've experience with your delivery. We will, of course, work to improve this going forward. Our apologies for the inconvenience caused to you. We will be taking this up with our carriers to gain an understanding of what's happened. I'd like to take this opportunity to thank you for choosing Mogo Direct nonetheless and I'd like to assure you that we will work towards resolving the issues you've experienced. If there is anything further I can do to help in due course, please do not hesitate to contact us at any time. Warm regards, Seema @ Mogo Direct

Posted 5 years ago

“The delivery was complete and delivered on the planed day”

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Posted 5 years ago

Dear Customer, Thank you so much for your recent order with Mogo Direct, and for taking the time to leave us a review about your experience. We are really pleased that everything was as per your expectations. Great customer service means everything to us. I'd like to thank you, once again, for choosing Mogo Direct and if there is anything at all that I can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a great day ahead. Warm regards, Seema @ Mogo Direct

Posted 5 years ago

“Brilliant company to do business with. Highly recommended. 👍”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you so much taking the time to leave us a review. We are deeply humbled by the praise you have offered us and so pleased that we were able to assist you in getting everything you needed. Great customer service means everything to us and I am really delighted that you feel well looked after. I'd like to thank you, once again, for choosing Mogo Direct and if there is anything at all that I can do to help going forward, please do not hesitate to get in touch at any time. Wishing you an absolutely lovely Friday and weekend ahead. Warm regards, Seema @ Mogo Direct

Posted 5 years ago

“Al handled very professionallyl”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you so much for your recent order with Mogo Direct, and for taking the time to leave us a review about your experience. We are deeply humbled by the praise you have offered us and so pleased that we were able to assist you. Great customer service means everything to us and we are delighted that you feel well looked after. I'd like to thank you, once again, for choosing Mogo Direct and if there is anything at all that I can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a great day ahead. Warm regards, Seema @ Mogo Direct

Posted 5 years ago

“good service”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you so much taking the time to leave us a review. We are really pleased that you are happy with the service provided. Nothing makes us happier than a happy customer. Thank you very much. If there is anything at all that I can do to help going forward, please do not hesitate to get in touch at any time. Warm regards, Seema @ Mogo Direct

Posted 5 years ago

“First time I have used this company and received absolutely brilliant service! I submitted my order twice by mistake. The customer service department sorted it out within a matter of hours and arranged extremely prompt delivery. Can highly recommend this company.”

Helpful Report

Posted 5 years ago

Dear Ms Banks, Thank you so much for your recent order with Mogo Direct, and for taking the time to leave us a review about your experience. We are deeply grateful for the praise you have offered us and so pleased that we were able to assist you. Great customer service means everything to us and we are delighted that you feel well looked after. I'd like to thank you, once again, for choosing Mogo Direct and if there is anything at all that I can do to help going forward, please do not hesitate to get in touch at any time. Warm regards, Seema @ Mogo Direct

Posted 5 years ago

“Ordering and delivery all went very well”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you so much for your recent order with Mogo Direct, and for taking the time to leave us a review about your experience. We are deeply grateful for the praise you have offered us and so pleased that we were able to assist you. Great customer service means everything to us and we are delighted that you feel well looked after. I'd like to thank you, once again, for choosing Mogo Direct and if there is anything at all that I can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a great day ahead. Warm regards, Seema @ Mogo Direct

Posted 5 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Mogo Direct Reviews