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Mogo Direct Reviews

4.6 Rating 689 Reviews
91 %
of reviewers recommend Mogo Direct
4.6
Based on 689 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Mogo Direct Reviews

About Mogo Direct:

Mogo was set up with one very simple aim: to offer the best value, high-quality flexible furniture, combined with the best level of customer service possible.

Our customers range from community centres, leisure centres, galleries, art centres, schools and Churches, to homes and offices. In short, any flexible space that has more than just one use.

Visit Website

Phone:

01442 233 384

Email:

hello@mogodirect.co.uk

Location:

9 Maxted ParkMaxted RoadHemel HempsteadHertfordshire
Hemel Hempstead
HP2 7EP

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Mogo Direct 5 star review on 16th February 2023
Anonymous
Mogo Direct 5 star review on 6th November 2022
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Mogo Direct 5 star review on 27th October 2021
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Mogo Direct 5 star review on 10th January 2021
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Mogo Direct 5 star review on 1st June 2020
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Mogo Direct 5 star review on 14th May 2020
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Mogo Direct 4 star review on 5th March 2019
Mr Dickinson
3
Anonymous
Anonymous  // 01/01/2019
Table delivered very quickly. No assembly, just unpack, fold out the legs, latch in place and use. What's not to like?
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us a review. We are really pleased that you are happy with the product and service provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order, and wishing you a wonderful day ahead. Warm regards, Seema @ Mogo Direct Customer Services Team
Posted 4 years ago
Hard to review as I’ve still yet to receive my order. However, disappointed by the stealth VAT, and then shipping charges (with VAT added) revealed late in the online ordering process. Add 20% plus £12 shipping to get an idea of actual price when ordering.
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are sorry to hear that you were disappointed with the VAT and shipping charges. We appreciate that the individual price shown for the an item isn't fully inclusive, but we have tried to make the information readily available through the delivery section of the website. Additionally, when items are added to the basket, a full breakdown of costs is always given to ensure there are no last minute "surprises." We will, of course, take your feedback on board and look into simplifying the cost breakdown going forward. I understand that your order is now on its way to you, and we sincerely hope that the chair will be well received and useful for years to come. Thank you again for your feedback and if there is anything we can do to assist going forward, please do not hesitate to get in touch at any time. Warm Regards, The Team @ Mogo Direct
Posted 4 years ago
Good afternoon, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are sorry to hear that you were disappointed with the VAT and shipping charges. We appreciate that the individual price shown for the an item isn't fully inclusive, but we have tried to make the information readily available through the delivery section of the website. Additionally, when items are added to the basket, a full breakdown of costs is always given to ensure there are no last minute "surprises." We will, of course, take your feedback on board and look into simplifying the cost breakdown going forward. I understand that your order is now on its way to you, and we sincerely hope that the chair will be well received and useful for years to come. Thank you again for your feedback and if there is anything we can do to assist going forward, please do not hesitate to get in touch at any time. Warm Regards, The Team @ Mogo Direct
Posted 4 years ago
I bought the ZOWN rectangular folding table intending it to be used as a dining table for outdoor use. It arrived only a few days after ordering. It is perfect for what I need. Its light, durable and sturdy. Easy to put up and down. I was pleasantly surprised at how stylish & good quality it was for the price. Very happy with the service and the table.
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us a review. We are really pleased that you are happy with the product and service provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order, and wishing you a wonderful day ahead. Warm regards, Seema @ Mogo Direct Customer Services Team
Posted 4 years ago
I was really impressed with the following: Price - best after looking at numerous comparisons. Some slightly better but then charged more than the item for delivery so misleading. Mogo Direct also most competitive delivery price (£10) for a large and heavy folding table. So beat all other prices handsdown. Also I needed this quickly and again Mogo beat all other delivery dates and I had the table delivered to one of our employees within 3 days. Customer service was also outstanding. Will recommend and I will use again.
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us a review. We are really pleased that you are happy with the product and service provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order, and wishing you a wonderful day ahead. Warm regards, Seema @ Mogo Direct Customer Services Team
Posted 4 years ago
Very pleased to see the table arrive undamaged. Setting up was straightforward with the 3-step instructions. Currently using it as a study desk and it does the job great :). Would definitely recommend to others.
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us a review. We are really pleased that you are happy with the product and service provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order, and wishing you a wonderful day ahead. Warm regards, Seema @ Mogo Direct Customer Services Team
Posted 4 years ago
Fast despatch. Good quality strong table.
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us a review. We are really pleased that you are happy with the product and service provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order, and wishing you a wonderful day ahead. Warm regards, Seema @ Mogo Direct Customer Services Team
Posted 4 years ago
Good service
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us a review. We are really pleased that you are happy with the product and service provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order, and wishing you a wonderful day ahead. Warm regards, Seema @ Mogo Direct Customer Services Team
Posted 4 years ago
Good delivery time given present situation
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us a review. We are really pleased that you are happy with the product and service provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order, and wishing you a wonderful day ahead. Warm regards, Seema @ Mogo Direct Customer Services Team
Posted 4 years ago
Excellent product
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us a review. We are really pleased that you are happy with the product and service provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order, and wishing you a wonderful day ahead. Warm regards, Seema @ Mogo Direct Customer Services Team
Posted 4 years ago
Super fast delivery, great table perfect for home working pops up in 30 seconds great quality item that will stand the test of time perfect customer experience thank you
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us a review. We are really pleased that you are happy with the product and service provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order, and wishing you a wonderful day ahead. Warm regards, Seema @ Mogo Direct Customer Services Team
Posted 4 years ago
Excellent quality, sturdy and perfect for my home working set up. Great service, Thank you!
Helpful Report
Posted 4 years ago
Good morning, Thank you for taking the time to leave us a review. We are really pleased that you are happy with the product and service provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order, and wishing you a wonderful day ahead. Warm regards, Seema @ Mogo Direct Customer Services Team
Posted 4 years ago
Fast delivery of goods as described
Helpful Report
Posted 4 years ago
Good morning, Thank you for taking the time to leave us a review. We are really pleased that you are happy with the product and service provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order, and wishing you a wonderful day ahead. Warm regards, Seema @ Mogo Direct Customer Services Team
Posted 4 years ago
We ordered a folding table and the price was good and delivery a reasonable timescale. The box was quite battered and I took photographs just in case but the table inside was well protected and undamaged.
Helpful Report
Posted 4 years ago
Good morning, Thank you for taking the time to leave us a review. We are really pleased that you are happy with the product and service provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order, and wishing you a wonderful day ahead. Warm regards, Seema @ Mogo Direct Customer Services Team
Posted 4 years ago
The table is just what I wanted, the right size and reasonably sturdy.
Helpful Report
Posted 4 years ago
Good morning, Thank you for taking the time to leave us a review. We are really pleased that you are happy with the product and service provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order, and wishing you a wonderful day ahead. Warm regards, Seema @ Mogo Direct Customer Services Team
Posted 4 years ago
Prompt delivery and very pleased with high quality product
Helpful Report
Posted 4 years ago
Good morning, Thank you for taking the time to leave us a review. We are really pleased that you are happy with the product and service provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order, and wishing you a wonderful day ahead. Warm regards, Seema @ Mogo Direct Customer Services Team
Posted 4 years ago
Delighted with my table, very sturdy. Service was excellent, ordered on Saturday night, the table was with me by Tuesday morning, Highly recommend his company
Helpful Report
Posted 4 years ago
Good morning, Thank you for taking the time to leave us a review. We are really pleased that you are happy with the product and service provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order, and wishing you a wonderful day ahead. Warm regards, Seema @ Mogo Direct Customer Services Team
Posted 4 years ago
Study table,better than expected and friendly delivery driver.
Helpful Report
Posted 4 years ago
Good morning, Thank you for taking the time to leave us a review. We are really pleased that you are happy with the product and service provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order, and wishing you a wonderful day ahead. Warm regards, Seema @ Mogo Direct Customer Services Team
Posted 4 years ago
A very positive experience. My order was delivered very promptly. Very helpful. Queries over delivery dealt with very efficiently and extremely politely. Would thoroughly recommend.
Helpful Report
Posted 4 years ago
Good morning, Thank you for taking the time to leave us a review. We are really pleased that you are happy with the product and service provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order, and wishing you a wonderful day ahead. Warm regards, Seema @ Mogo Direct Customer Services Team
Posted 4 years ago
Easy to use website, speedy delivery - in light of the Covid 19 Pandemic, the parcel had also been sanitized which was most impressive. We ordered a fold away table and it is perfect. Very high quality product.
Helpful Report
Posted 4 years ago
Good morning, Thank you for taking the time to leave us a review. We are really pleased that you are happy with the product and service provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order, and wishing you a wonderful day ahead. Warm regards, Seema @ Mogo Direct Customer Services Team
Posted 4 years ago
Effortless ordering and quick delivery! I ordered a fold-away table to use as a desk whilst I'm working from home during the lockdown - my kitchen table just wasn't cutting it anymore - and it's perfect! Thanks so much and great that you could deliver so quickly, too.
Helpful Report
Posted 4 years ago
Good morning, Thank you for taking the time to leave us a review. We are really pleased that you are happy with the product and service provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order, and wishing you a wonderful day ahead. Warm regards, Seema @ Mogo Direct Customer Services Team
Posted 4 years ago
Mogo Direct is rated 4.6 based on 689 reviews