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Mogo Direct Reviews

4.6 Rating 682 Reviews
91 %
of reviewers recommend Mogo Direct
Company Reviews Product Reviews
299
 Metrics Info
4.6
Based on 682 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Mogo Direct Reviews

About Mogo Direct:

Mogo was set up with one very simple aim: to offer the best value, high-quality flexible furniture, combined with the best level of customer service possible.

Our customers range from community centres, leisure centres, galleries, art centres, schools and Churches, to homes and offices. In short, any flexible space that has more than just one use.

Visit Website

Phone:

01442 233 384

Email:

hello@mogodirect.co.uk

Location:

9 Maxted ParkMaxted RoadHemel HempsteadHertfordshire
Hemel Hempstead
HP2 7EP

Write Your review

Mogo Direct 5 star review on 16th February 2023
Anonymous
Mogo Direct 5 star review on 6th November 2022
Anonymous
Mogo Direct 5 star review on 27th October 2021
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Mogo Direct 5 star review on 10th January 2021
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Mogo Direct 5 star review on 1st June 2020
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Mogo Direct 5 star review on 14th May 2020
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Mogo Direct 4 star review on 5th March 2019
Mr Dickinson
3
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“Such a quick service, ordered on Tuesday and received on Thursday, I am more than satisfied with the table and chair I purchased to allow me to work from home more comfortably”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us a review. We are really pleased that you are happy with the product and service provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order, and wishing you a wonderful day ahead. Warm regards, Seema @ Mogo Direct Customer Services Team
Posted 4 years ago
Anonymous
Verified Buyer
“Bought a folding table and chairs from Mogo. Great product and price, friendly and professional service from the staff and quick delivery. Would definitely use this company again!”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us a review. We are really pleased that you are happy with the product and service provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order, and wishing you a wonderful day ahead. Warm regards, Seema @ Mogo Direct Customer Services Team
Posted 4 years ago
Anonymous
Verified Buyer
“Ordered ZOWN L120 (4' x 2') and it arrived 24 hours later (but expected that after having to pay £10 for courier). I wanted a table that could be a desk and put away. I selected this because it does not fold in the middle and very pleased. The height is good, its a solid, sturdy table and leg folding mechanisms are easy. It's reasonably heavy (which is good IMO). Works fine for me to fold up and store are the side of room/garage. Also will act as a suitable table in the garden when needed for BBQ.”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us a review. We are really pleased that you are happy with the product and service provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order, and wishing you a wonderful day ahead. Warm regards, Seema @ Mogo Direct Customer Services Team
Posted 4 years ago
Anonymous
Verified Buyer
“Came in the morning the day after I ordered Slimline table for my daughter to work from home, the laptop fits nicely”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us a review. We are really pleased that you are happy with the product and service provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order, and wishing you a wonderful day ahead. Warm regards, Seema @ Mogo Direct Customer Services Team
Posted 4 years ago
Anonymous
Verified Buyer
“Would highly recommend. I needed a desk for working at home and the quality is excellent, really good for the price”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us a review. We are really pleased that you are happy with the product and service provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order, and wishing you a wonderful day ahead. Warm regards, Seema @ Mogo Direct Customer Services Team
Posted 4 years ago
Anonymous
Verified Buyer
“Fantastic product, fantastic service- lovely interaction with staff.”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us a review. We are really pleased that you are happy with the product and service provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order, and wishing you a wonderful day ahead. Warm regards, Seema @ Mogo Direct Customer Services Team
Posted 4 years ago
Anonymous
Verified Buyer
“I love my folding desk, its perfect for working from home, I can fold it up and put it away on the weekends. Delivery was so fast, ordered it Sunday evening received it on Tuesday. Very happy with my whole experience. Thank you for a great service.”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us a review. We are really pleased that you are happy with the product and service provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order, and wishing you a wonderful day ahead. Warm regards, Seema @ Mogo Direct Customer Services Team
Posted 4 years ago
Anonymous
Verified Buyer
“Ordered on next day delivery 1 week ago. Still no sign of item, no emails received other than the invoice and no response from Mogo when trying to find out where my order is. Very disappointed.”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for your order with Mogo Direct, and for taking the time to leave us your feedback. We're of course sorry to hear that you're not completely satisfied with the service you've received but we are currently working with reduced staff levels owing to the current virus situation. We understand that your order has now been delivered. We do apologise for any inconvenience caused, and will use the feedback provided to improve our service going forward. We hope this helps and if there is anything further we can do, please do get in touch. Thank you again for your order. Kind regards, Mogo Direct
Posted 4 years ago
Anonymous
Verified Buyer
“Thank you for the prompt delivery and good service. It was really helpful to receive an invoice by email - thank you.”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us a review. We are really pleased that you are happy with the product and service provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order, and wishing you a wonderful day ahead. Warm regards, Seema @ Mogo Direct Customer Services Team
Posted 4 years ago
Anonymous
Verified Buyer
“Great service I will use u again”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us a review. We are really pleased that you are happy with the product and service provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order, and wishing you a wonderful day ahead. Warm regards, Seema @ Mogo Direct Customer Services Team
Posted 4 years ago
Anonymous
Verified Buyer
“Excellent at every stage of the process. The product is fantastic quality and value for money, and was delivered within three days even with coronavirus restrictions in place. Thank you for your professional service.”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us a review. We are really pleased that you are happy with the product and service provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order, and wishing you a wonderful day ahead. Warm regards, Seema @ Mogo Direct Customer Services Team
Posted 4 years ago
Anonymous
Verified Buyer
“As our working from home period has been extended indefinitely I really needed something better to work at other than my round kitchen table which just isn’t wide enough for a keyboard and mouse to sit side by side. Obviously everywhere was sold out of proper desks, and I didn’t want to pay hundreds of pounds for something that (hopefully) in 6 months’ time won’t necessarily be needed. I widened my search to include tables and up popped Mogo Direct. They had stock of a small trestle table with exactly the right dimensions for me. It arrived yesterday, less than a week after ordering, and I am absolutely delighted. We’ve got our kitchen table back now and I have a more suitable work area. Also, as it folds down, I’ll be able to store it easily in case it’s needed again after the current crisis.”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us a review. We are really pleased that you are happy with the product and service provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order, and wishing you a wonderful day ahead. Warm regards, Seema @ Mogo Direct Customer Services Team
Posted 4 years ago
Anonymous
Verified Buyer
“Great efficient service and I'm really pleased with my folding table.. really sturdy and perfect for doing my art on”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us a review. We are really pleased that you are happy with the product and service provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order, and wishing you a wonderful day ahead. Warm regards, Seema @ Mogo Direct Customer Services Team
Posted 4 years ago
Anonymous
Verified Buyer
“Table delivered very quickly. No assembly, just unpack, fold out the legs, latch in place and use. What's not to like?”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us a review. We are really pleased that you are happy with the product and service provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order, and wishing you a wonderful day ahead. Warm regards, Seema @ Mogo Direct Customer Services Team
Posted 4 years ago
Anonymous
Verified Buyer
“Hard to review as I’ve still yet to receive my order. However, disappointed by the stealth VAT, and then shipping charges (with VAT added) revealed late in the online ordering process. Add 20% plus £12 shipping to get an idea of actual price when ordering.”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are sorry to hear that you were disappointed with the VAT and shipping charges. We appreciate that the individual price shown for the an item isn't fully inclusive, but we have tried to make the information readily available through the delivery section of the website. Additionally, when items are added to the basket, a full breakdown of costs is always given to ensure there are no last minute "surprises." We will, of course, take your feedback on board and look into simplifying the cost breakdown going forward. I understand that your order is now on its way to you, and we sincerely hope that the chair will be well received and useful for years to come. Thank you again for your feedback and if there is anything we can do to assist going forward, please do not hesitate to get in touch at any time. Warm Regards, The Team @ Mogo Direct
Posted 4 years ago
Good afternoon, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are sorry to hear that you were disappointed with the VAT and shipping charges. We appreciate that the individual price shown for the an item isn't fully inclusive, but we have tried to make the information readily available through the delivery section of the website. Additionally, when items are added to the basket, a full breakdown of costs is always given to ensure there are no last minute "surprises." We will, of course, take your feedback on board and look into simplifying the cost breakdown going forward. I understand that your order is now on its way to you, and we sincerely hope that the chair will be well received and useful for years to come. Thank you again for your feedback and if there is anything we can do to assist going forward, please do not hesitate to get in touch at any time. Warm Regards, The Team @ Mogo Direct
Posted 4 years ago
Anonymous
Verified Buyer
“I bought the ZOWN rectangular folding table intending it to be used as a dining table for outdoor use. It arrived only a few days after ordering. It is perfect for what I need. Its light, durable and sturdy. Easy to put up and down. I was pleasantly surprised at how stylish & good quality it was for the price. Very happy with the service and the table.”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us a review. We are really pleased that you are happy with the product and service provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order, and wishing you a wonderful day ahead. Warm regards, Seema @ Mogo Direct Customer Services Team
Posted 4 years ago
Anonymous
Verified Buyer
“I was really impressed with the following: Price - best after looking at numerous comparisons. Some slightly better but then charged more than the item for delivery so misleading. Mogo Direct also most competitive delivery price (£10) for a large and heavy folding table. So beat all other prices handsdown. Also I needed this quickly and again Mogo beat all other delivery dates and I had the table delivered to one of our employees within 3 days. Customer service was also outstanding. Will recommend and I will use again.”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us a review. We are really pleased that you are happy with the product and service provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order, and wishing you a wonderful day ahead. Warm regards, Seema @ Mogo Direct Customer Services Team
Posted 4 years ago
Anonymous
Verified Buyer
“Very pleased to see the table arrive undamaged. Setting up was straightforward with the 3-step instructions. Currently using it as a study desk and it does the job great :). Would definitely recommend to others.”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us a review. We are really pleased that you are happy with the product and service provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order, and wishing you a wonderful day ahead. Warm regards, Seema @ Mogo Direct Customer Services Team
Posted 4 years ago
Anonymous
Verified Buyer
“Fast despatch. Good quality strong table.”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us a review. We are really pleased that you are happy with the product and service provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order, and wishing you a wonderful day ahead. Warm regards, Seema @ Mogo Direct Customer Services Team
Posted 4 years ago
Anonymous
Verified Buyer
“Good service”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for taking the time to leave us a review. We are really pleased that you are happy with the product and service provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order, and wishing you a wonderful day ahead. Warm regards, Seema @ Mogo Direct Customer Services Team
Posted 4 years ago
Mogo Direct is rated 4.6 based on 682 reviews
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