Mogo Direct Reviews

Name: Mogo Direct
Address: 9 Maxted ParkMaxted RoadHemel HempsteadHertfordshire, Hemel Hempstead
Rating: 4.63

4.6 Rating 697 Reviews

91 %

of reviewers recommend Mogo Direct

4.6

Based on 697 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Mogo Direct:

Mogo was set up with one very simple aim: to offer the best value, high-quality flexible furniture, combined with the best level of customer service possible.

Our customers range from community centres, leisure centres, galleries, art centres, schools and Churches, to homes and offices. In short, any flexible space that has more than just one use.

Visit Website

Phone:

01442 233 384

Email:

hello@mogodirect.co.uk

Location:

9 Maxted ParkMaxted RoadHemel HempsteadHertfordshire
Hemel Hempstead
HP2 7EP

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Mogo Direct 5 star review on 16th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very happy with the speed of the delivery, the quality was as expected, very easy to assemble, a couple of tiny scratches on top of the chair but nothing to grumble about. Would definitely use again in the future. Very happy customer.”

Helpful Report

Posted 3 years ago

Good morning, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the service and product provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your custom and wishing you a wonderful week ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 3 years ago

“Mogo were a pleasure to work with. We were supplied with full information, the quality of the product was first class and the price the best on the market. Our order was dealt with efficiently and delivery prompt and trouble free. I have no hesitation in recommending Mogo and we will hopefully be using them again. Thanks for a good experience.”

Helpful Report

Posted 3 years ago

Good evening, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the service and product provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you so much for the glowing review! Thank you again for your custom and wishing you a wonderful week ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 3 years ago

“Excellent service. Very happy.”

Helpful Report

Posted 3 years ago

Good evening, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the service and product provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your custom and wishing you a wonderful week ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 3 years ago

“Excellent service, especially when I changed my order and still delivered on time too”

Helpful Report

Posted 4 years ago

Good evening, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the service and product provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your custom and wishing you a wonderful week ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 3 years ago

“Delivered to wrong address causing me lots of stress Good customer service to rectify the matter Great product”

Helpful Report

Posted 4 years ago

Good morning, Thank you for your order with Mogo Direct, and for taking the time to leave us your feedback. We're sorry to hear of the issues you experienced with delivery of your order - this certainly isn't what we want for our customers and we apologise for the stress and inconvenience caused. We understand that your order has now been delivered to the correct address and all is well. We will, of course, use the feedback provided to improve our service going forward. We hope this helps and if there is anything further we can do, please do not hesitate to get in touch. Thank you for your order with Mogo Direct. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 4 years ago

“excellent service and very helpful staff who kept me updated re delivery dates”

Helpful Report

Posted 4 years ago

Good morning, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the service and product provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your custom and wishing you a wonderful weekend ahead. Warm regards, The Customer Services Team Mogo Direct Limited

Posted 4 years ago

“Fast attentive service, brilliant product. Like many I’m currently working from home and the office chair I purchased has made this considerably more comfortable.”

Helpful Report

Posted 4 years ago

Good morning, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the service and product provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your custom and wishing you a wonderful weekend ahead. Warm regards, The Customer Services Team Mogo Direct Limited

Posted 4 years ago

Good morning, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the service and product provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your custom and wishing you a wonderful weekend ahead. Warm regards, The Customer Services Team Mogo Direct Limited

Posted 4 years ago

“Great service , my foldaway table arrived in time and the table is great as my work desk as I want to put it away at weekends . This is 48” x 30” (4ft x 2ft 6in) all other tables on the internet were only 2ft wide and with having two screens would not be wide enough . This size is perfect . I would definitely recommend Mogo to anyone. 5 ⭐️”

Helpful Report

Posted 4 years ago

Good morning, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the service and product provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your custom and wishing you a wonderful weekend ahead. Warm regards, The Customer Services Team Mogo Direct Limited

Posted 4 years ago

“Mogo provided an excellent service -with communications and delivery on time. The Zown Classic Folding table is also of excellent quality and very sturdy. Now serving as part of the home office Monday to Friday and easily stored away for the weekend”

Helpful Report

Posted 4 years ago

Good morning, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the service and product provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your custom and wishing you a wonderful weekend ahead. Warm regards, The Customer Services Team Mogo Direct Limited

Posted 4 years ago

“Excellent customer service provided by Seema. I would now like an update on the delivery timeframe”

Helpful Report

Posted 4 years ago

Good morning, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the service and product provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your custom and wishing you a wonderful weekend ahead. Warm regards, The Customer Services Team Mogo Direct Limited

Posted 4 years ago

“Not yet delivered”

Helpful Report

Posted 4 years ago

Good morning, Thank you for your order with Mogo Direct, and for taking the time to leave us your feedback. We're of course sorry to hear that you're not completely satisfied with the service you've received but we are currently working with reduced staff levels owing to the current virus situation. We understand that your order has now been delivered. We do apologise for any inconvenience caused, and will use the feedback provided to improve our service going forward. We hope this helps and if there is anything further we can do, please do get in touch. Thank you again for your order. Kind regards, Mogo Direct

Posted 4 years ago

“Excellent service, excellent products.”

Helpful Report

Posted 4 years ago

Good morning, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the service and product provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your custom and wishing you a wonderful weekend ahead. Warm regards, The Customer Services Team Mogo Direct Limited

Posted 4 years ago

“Excellent service. Will use again”

Helpful Report

Posted 4 years ago

Good morning, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the service and product provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your custom and wishing you a wonderful weekend ahead. Warm regards, The Customer Services Team Mogo Direct Limited

Posted 4 years ago

“Aesthetically the table is very nice. However I find it very heavy and not easy to manage alone. I also don't feel that the lock on the legs when it is standing is secure enough and I have found the legs caving in when I try to move it. There is room for improvement.”

Helpful Report

Posted 4 years ago

Good morning, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are sorry to hear of the issues you have experienced and will of course use your feedback to improve going forward. Thank you for your insightful feedback and comments. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order and wishing you a wonderful holiday season ahead. Warm regards, The Customer Services Team Mogo Direct Limited

Posted 4 years ago

“Discovered this company on a google search for a kraft table. From the website to delivery it was so easy, and lovely table and good price. Would defo recommend.”

Helpful Report

Posted 4 years ago

Good morning, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the service and product provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order and wishing you a wonderful Sunday ahead. Warm regards, The Customer Services Team Mogo Direct Limited

Posted 4 years ago

“My chair arrived very quickly, delivery details excellent. The chair looks excellent quality but can't review comfort as it's a Christmas present & not allowed to use it yet!”

Helpful Report

Posted 4 years ago

Good morning, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the service and product provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order and wishing you a wonderful Sunday ahead. Warm regards, The Customer Services Team Mogo Direct Limited

Posted 4 years ago

“Excellent service, fast and great communication, great quality product and value, fast delivery with accurate information, Thank you”

Helpful Report

Posted 4 years ago

Good morning, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the service and product provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order and wishing you a wonderful Sunday ahead. Warm regards, The Customer Services Team Mogo Direct Limited

Posted 4 years ago

“Fast efficient service. Would certainly recommend.”

Helpful Report

Posted 4 years ago

Good afternoon, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the service and product provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order and wishing you a wonderful day ahead. Warm regards, The Customer Services Team Mogo Direct Limited

Posted 4 years ago

“We are so pleased with this table, we got it to extend our table when we have our family round for Christmas and it is so sturdy for a foldaway table. The colour is perfect so if we don't want to put a tablecloth on it we don't have to and wipes down lovely.!!”

Helpful Report

Posted 4 years ago

“I don't often write a review but Mogo Direct and contact person Seema Ramanuj deserve a very good review. Second time we ordered and can only recommend the company. Great communication, friendly and customer focused. Would order anytime again.”

Helpful Report

Posted 4 years ago

Good afternoon, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with the service and product provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order and wishing you a wonderful weekend ahead. Warm regards, The Customer Services Team Mogo Direct Limited

Posted 4 years ago

Mogo Direct is rated 4.6 based on 697 reviews