Mogo Direct Reviews

Name: Mogo Direct
Address: 9 Maxted ParkMaxted RoadHemel HempsteadHertfordshire, Hemel Hempstead
Rating: 4.63

4.6 Rating 682 Reviews

91 %

of reviewers recommend Mogo Direct

4.6

Based on 682 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Mogo Direct:

Mogo was set up with one very simple aim: to offer the best value, high-quality flexible furniture, combined with the best level of customer service possible.

Our customers range from community centres, leisure centres, galleries, art centres, schools and Churches, to homes and offices. In short, any flexible space that has more than just one use.

Visit Website

Phone:

01442 233 384

Email:

hello@mogodirect.co.uk

Location:

9 Maxted ParkMaxted RoadHemel HempsteadHertfordshire
Hemel Hempstead
HP2 7EP

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Mogo Direct 5 star review on 16th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have now purchased 6 x MOGO tables (over the past several years) of various sizes for multiple indoor and outdoor uses. They can easily be presented as formal/classy or casual. Also used as desks for kids to study, crafts, and iMac. Easy to keep clean. I would not buy another brand of table.”

Helpful Report

Posted 6 years ago

Dear Mr Stewart, Thank you so much for your recent order with Mogo Direct and for taking the time to leave us your thoughts! We are absolutely blown away by your kind words and as a company that it extremely proud of the products it sell, we really couldn't be any happier - thank you! We hope you will go on to use and love your furniture for a really long time. We really look forward to working with you again soon! Please do not hesitate to get in touch at any time if there is anything we can do to help. Thank you once again for choosing Mogo Direct. Warm regards Seema @ Mogo Direct

Posted 6 years ago

“Fine. Arrived in good condition and on time”

Helpful Report

Posted 6 years ago

Dear Customer, Thank you for taking the time to leave us your thoughts regarding your experience with Mogo Direct. Your feedback means a lot to us and we are so pleased that you are happy with your order. Thank you once again for choosing Mogo Direct and going forward, please do not hesitate to contact us at any time if there is anything we can help you with. Warm regards, Seema @ Mogo Direct

Posted 6 years ago

“We have recently purchased luxury folding chairs and trolleys for our village hall. Mogo Direct were extremely helpful and efficient throughout the purchasing and delivery process. We are so pleased with the products, which look very smart, are comfortable and so easy to put away. After sales were fantastic with a small issue with a chair - replacement sent the next day with no quibble. I would certainly recommend buying from them. Best company we have dealt with in a long time.”

Helpful Report

Posted 6 years ago

Dear Ms Howden, Thank you so much for taking the time to leave us a review about your experience with Mogo Direct. We are genuinely delighted that we were able to assist you in getting the products that would be best suited your requirements and we wish with all our heart that you will enjoy your new chairs for a long time to come. It's been such an absolute pleasure working with you from start to finish Ms Howden - thank you for being such a wonderful customer! I'd like to take this opportunity to thank you for choosing Mogo Direct and we sincerely hope to have the pleasure of working you again in the future. If there is anything we can do to help in due course, please do not hesitate to get in touch at any time. Thank you once again and wishing you well. Warm regards, Seema @ Mogo Direct

Posted 6 years ago

“The whole process from enquiry to ordering and to delivery was excellent. Throughout the process I only needed to deal with a single sales adviser (Seema) and all my needs and questions were met. Excellent service and excellent product.”

Helpful Report

Posted 6 years ago

Dear Rev Jackson, Thank you so much for taking the time to leave us a review about your experience with Mogo Direct. We are so pleased that your entire journey, from enquiry to delivery was a pleasant and positive one. Nothing makes us happier than a happy customer. I'm glad that the tables are exactly what you had hoped for too. I'd just like to say what an absolute pleasure it has been working with you - and I really hope to work with you again soon! If there is anything we can do to help in the meantime, please do not hesitate to get in touch at any time. Thank you once again for your order and for your kind words. Best Wishes, Seema @ Mogo Direct

Posted 6 years ago

“The furniture received is great, perfect for what we need. A little mix up with the order but sorted out fairly quickly.”

Helpful Report

Posted 6 years ago

Dear Ms Vickers, Thank you so much for taking the time to leave us a review - we really appreciate it! An even bigger thank you for the kind words - and we are sorry that things went wrong, but glad we were able to sort them out for you. We hope to work with you again soon! Wishing you well. Warm Regards, Seema @ Mogo Direct

Posted 6 years ago

“A superb robust chair in a great range of colours. Purchased for the grandchildren who love them. Easy to wipe clean and stackable. Great service and delivery would certainly recommend.”

Helpful Report

Posted 6 years ago

Dear Mr Wookey, Thank you so much for taking the time to leave us a review about your experience with Mogo Direct. We are genuinely delighted that we were able to assist you in getting the products that would be best suited your requirements and we wish with all our heart that the grandchildren will really enjoy the new chairs! We'd like to take this opportunity to thank you for choosing Mogo Direct and we sincerely hope to have the pleasure of working you again in the future. If there is anything we can do to help in due course, please do not hesitate to get in touch at any time. Thank you once again and wishing you well. Warm regards, Seema @ Mogo Direct

Posted 6 years ago

“We really like the quality of the products”

Helpful Report

Posted 6 years ago

Thank you so much for your recent order with Mogo Direct. Our customers are at the heart of everything we do and we rely on our customers' reviews and feedback to ensure we are improving continuously and able to provide a service that is second to none. Thank you for helping us in this endeavour by taking the time to complete our survey. We're really pleased that you are happy with your purchase and we hope you will go on to use and love your furniture for a really long time. We have noticed, however, that we dropped two stars somewhere along the way and we'd like to apologise if any aspect of our service has left you disappointed. We are really keen to find out what we could have done better and we welcome and would be highly appreciative of any further information or insight you are able to offer. We really look forward to hearing from you and hope to be awarded a five star review next time you shop with us, which we hope will be very soon. Thank you once again for choosing Mogo Direct. Warm regards Seema @ Mogo Direct

Posted 6 years ago

“Extremley helpfull and professional”

Helpful Report

Posted 6 years ago

To the lovely people at Kempshott Village Hall, Thank you so much for taking out the time to post some feedback for us. It's always nice to know what are customers are thinking and we are beyond pleased that you are happy with the service we provided. We really hope you enjoy and get great use out of your new tables and - The Lotus Chair is one of our absolute favourites, such a vibrant pop of colour that brightens the day! A huge thank you once again for choosing Mogo Direct and we hope we have the pleasure of working with you again in the future. Please do not hesitate to contact us at any time if there is anything we can do to help. Seema @ Mogo Direct

Posted 6 years ago

“Excellent customer service, helping us to get the right/best products for both our needs and budget. Delivery was prompt and again an excellent service. True value for money. Thank you.”

Helpful Report

Posted 6 years ago

Dear Ms Lawcock, Thank you so much for taking the time to leave us a review about your experience with Mogo Direct. We are genuinely delighted that we were able to assist you in getting the products that would be best suited your requirements and we wish with all our heart that you will enjoy your new chairs and tables. We'd like to take this opportunity to thank you for choosing Mogo Direct and we sincerely hope to have the pleasure of working you again in the future. If there is anything we can do to help in due course, please do not hesitate to get in touch at any time. Thank you once again and wishing you well. Warm regards, Seema @ Mogo Direct

Posted 6 years ago

“Great products, quick delivery and Seema was incredibly helpful”

Helpful Report

Posted 6 years ago

Dear Mrs Wright, Thank you so much for taking the time to leave us your thoughts regarding the service you received with Mogo Direct. Your feedback means a lot to us and we are so pleased that you are happy with your order! A happy customer = a happy us! An extra special thank you for your kind words! Thank you once again for choosing Mogo Direct and going forward, please do not hesitate to contact us at any time if there is anything we can help you with. Warm regards, Seema @ Mogo Direct

Posted 6 years ago

“Delivery time for this item was good. The tables are very sturdy, safe and made of durable materials. My only recommendation would be for there to be more colours to choose from.”

Helpful Report

Posted 6 years ago

Dear Lozell's Methodist Church, Thank you so much for taking the time to leave us a review. Your feedback is very important to us as the customer is at the heart of what we do! We are so pleased that you are happy with the tables you have purchased. Your suggestion is most definitely a good idea and we will most certainly take a look into this going forward. Thank you once again for choosing Mogo Direct and please do not hesitate to get in touch if there is anything we can do to help you further. Warm regards, Seema @ Mogo Direct

Posted 6 years ago

“Table arrived damaged ....but was replaced within two days first class service”

Helpful Report

Posted 6 years ago

Dear Mr Gough, Thank you so much for taking the time to complete our feedback survey. We are really pleased that we were able to get a replacement table quickly sent out, but would like to apologise for any inconvenience caused by delivery of the damaged table and also the subsequent delay. We'd like to assure you that we take our customers' views very seriously and will endeavour to ensure this does not happen again. Thank you once again for your order with Mogo Direct and if there is anything further we can to to assist you in due course, please do not hesitate to get in touch at any time. Warm regards, Seema @ Mogo Direct

Posted 6 years ago

“Moho direct gave us a really good service, quick delivery and excellent product. Excellent service through out.”

Helpful Report

Posted 6 years ago

Thank you so much for taking the time to leave us your thoughts regarding the service you received with Mogo Direct. Your feedback means a lot to us and we are so pleased that you are happy with your order! A happy customer = a happy us! Thank you once again for choosing Mogo Direct and going forward, please do not hesitate to contact us at any time if there is anything we can help you with. Warm regards, Seema @ Mogo Direct

Posted 6 years ago

“Delivery requests met in full”

Helpful Report

Posted 6 years ago

Thank you so much for taking the time to complete our online feedback survey. If there is anything we can do to help going forward, please do not hesitate to get in touch with us at any time. Thank you once again! Warm regards, Seema @ Mogo Direct

Posted 6 years ago

“Items ordered, arrived safely, although later than initially expected due to limited stock in the UK. Mogo advised delay and advised on new delivery.”

Helpful Report

Posted 6 years ago

Thank you so much for taking the time to leave us your thoughts. We would like to apologise for the delays in getting your items delivered but would like to assure you that this doesn't happen happen very often and we are sincerely sorry for the inconvenience this caused for you. Thank you for choosing Mogo Direct and we hope to have the pleasure of working with you again soon. Warm regards, Seema @ Mogo Direct

Posted 6 years ago

“Helpful staff, a generally good product. Tables got damaged in delivery though, which was a great disappointment - that's the area to improve.”

Helpful Report

Posted 6 years ago

“Goods were dispatched for next day delivery. When I had to contact them to say they had sent the wrong item and that is was damaged they dealt with the situation very efficiently and kept me posted about a delay in despatching the replacement item”

Helpful Report

Posted 6 years ago

“Excellent service, and table very good quality. Thanks”

Helpful Report

Posted 6 years ago

Thank you for your feedback. It's good to know that you're pleased with the quality of your wooden folding trestle table.

Posted 6 years ago

“The website was informative, and the ordering process straightforward. The chairs have arrived and we are very pleased with them. They look good and are comfortable.”

Helpful Report

Posted 6 years ago

“Excellent service - quick and efficient delivery and very helpful delivery man. Thanks.”

Helpful Report

Posted 6 years ago

Mogo Direct is rated 4.6 based on 682 reviews