Mogo Direct Reviews

Name: Mogo Direct
Address: 9 Maxted ParkMaxted RoadHemel HempsteadHertfordshire, Hemel Hempstead
Rating: 4.63

4.6 Rating 692 Reviews

91 %

of reviewers recommend Mogo Direct

4.6

Based on 692 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Mogo Direct:

Mogo was set up with one very simple aim: to offer the best value, high-quality flexible furniture, combined with the best level of customer service possible.

Our customers range from community centres, leisure centres, galleries, art centres, schools and Churches, to homes and offices. In short, any flexible space that has more than just one use.

Visit Website

Phone:

01442 233 384

Email:

hello@mogodirect.co.uk

Location:

9 Maxted ParkMaxted RoadHemel HempsteadHertfordshire
Hemel Hempstead
HP2 7EP

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Mogo Direct 5 star review on 16th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service was good, delivery prompt and chairs appear to be sturdy and as hoped for.”

Helpful Report

Posted 6 years ago

Dear Customer, Thank you so much for taking the time to leave us a review about your experience with Mogo Direct. We are genuinely delighted that we were able to assist you in getting the chairs you required and we really hope that you will use and love them for a really long time to come. We're really proud of the quality of our chairs and we're really pleased you think the same! We'd like to take this opportunity to thank you for choosing Mogo Direct and we sincerely hope to have the pleasure of working you again in the future. If there is anything we can do to help in due course, please do not hesitate to get in touch at any time. Thank you once again and wishing you well. Warm regards, Seema @ Mogo Direct

Posted 6 years ago

“Fast service items ordered Friday delivered Monday”

Helpful Report

Posted 6 years ago

Dear Customer, Thank you so much for taking the time to leave us a review about your experience with Mogo Direct. We are genuinely delighted that we were able to assist you in getting your order delivered safely and speedily. We'd like to take this opportunity to thank you for choosing Mogo Direct and we sincerely hope to have the pleasure of working you again in the future. If there is anything we can do to help in due course, please do not hesitate to get in touch at any time. Thank you once again and wishing you well. Warm regards, Seema @ Mogo Direct

Posted 6 years ago

“Excellent service, courteous, friendly staff and prompt delivery of my trestle table. Good sturdy table and pleasing to the eye. This is the second time I have purchased from this company and would not hesitate to do so again. Five stars plus for this company thank you.”

Helpful Report

Posted 6 years ago

Dear Ms Waud, Thank you so much for taking the time to leave us a review about your experience with Mogo Direct. We are so pleased that your entire journey, from enquiry to delivery was a pleasant and positive one. Nothing makes us happier than a happy customer and we are really glad that the tables is exactly as you had hoped too! I'd just like to say what an absolute pleasure it has been working with you - and I really hope to work with you again soon! If there is anything we can do to help in the meantime, please do not hesitate to get in touch at any time. Thank you once again for your order and for choosing Mogo Direct. Best Wishes, Seema @ Mogo Direct

Posted 6 years ago

“a pleasure to deal with. kept informed of order from initial ordering to delivery. highly recommended”

Helpful Report

Posted 6 years ago

Dear Customer, Thank you for taking the time to leave us your thoughts and feedback - it's very much appreciated. We are really pleased to hear that you had a smooth journey from order through to delivery! Thank you so much for the kind words and we really hope to work with you again soon. Please do not hesitate to get in touch at any time if there is anything we can do to help going forward. Warm regards, Seema @ Mogo Direct

Posted 6 years ago

“Found ordering very easy and delivery excellent.”

Helpful Report

Posted 6 years ago

Dear Revd Kearney, Thank you for taking the time to leave us your thoughts and feedback - it's very much appreciated. We are really pleased to hear that you had a smooth journey from order through to delivery! Thank you so much for the kind words and we really hope to work with you again soon! Warm regards, Seema @ Mogo Direct

Posted 6 years ago

“Excellent customer service. Delivery arranged to suit my requirements. I would highly recommend Mogo both for its products and great service”

Helpful Report

Posted 6 years ago

Dear Ms Robson, Thank you so much for taking the time to leave us a review about your experience with Mogo Direct. We are genuinely delighted that we were able to assist you in getting the products that would be best suited your requirements. We'd like to take this opportunity to thank you for choosing Mogo Direct and we sincerely hope to have the pleasure of working you again in the future. If there is anything we can do to help in due course, please do not hesitate to get in touch at any time. Thank you once again and wishing you well. Warm regards, Seema @ Mogo Direct

Posted 6 years ago

“Our tables were despatched very promptly indeed. We had to contact the company over our order and their communication and customer service were great.”

Helpful Report

Posted 6 years ago

Dear Ms Morris, Thank you so much for taking out the time to post some feedback for us. It's always nice to know what are customers are thinking and we are beyond pleased that you are happy with the service we provided. We really hope you enjoy and get great use out of your new tables - our plywood trestle tables are one of our most popular and versatile products and we (obviously!) want you to get the most out of them! A huge thank you once again for choosing Mogo Direct and we hope we have the pleasure of working with you again in the future. Please do not hesitate to contact us at any time if there is anything we can do to help. Seema @ Mogo Direct

Posted 6 years ago

“GREAT CUSTOMER SERVICE, EVEN WHEN THINGS GO WRONG - WELL DONE.”

Helpful Report

Posted 6 years ago

Thank you so much for taking the time to leave us a review - we really appreciate it! An even bigger thank you for the kind words - and we are sorry that things went wrong, but glad we were able to sort them out for you. We hope to work with you again soon. Warm Regards, Seema @ Mogo Direct

Posted 6 years ago

“Easy order and good delivery with well competitive priced items.”

Helpful Report

Posted 6 years ago

“I have now purchased 6 x MOGO tables (over the past several years) of various sizes for multiple indoor and outdoor uses. They can easily be presented as formal/classy or casual. Also used as desks for kids to study, crafts, and iMac. Easy to keep clean. I would not buy another brand of table.”

Helpful Report

Posted 6 years ago

Dear Mr Stewart, Thank you so much for your recent order with Mogo Direct and for taking the time to leave us your thoughts! We are absolutely blown away by your kind words and as a company that it extremely proud of the products it sell, we really couldn't be any happier - thank you! We hope you will go on to use and love your furniture for a really long time. We really look forward to working with you again soon! Please do not hesitate to get in touch at any time if there is anything we can do to help. Thank you once again for choosing Mogo Direct. Warm regards Seema @ Mogo Direct

Posted 6 years ago

“Fine. Arrived in good condition and on time”

Helpful Report

Posted 6 years ago

Dear Customer, Thank you for taking the time to leave us your thoughts regarding your experience with Mogo Direct. Your feedback means a lot to us and we are so pleased that you are happy with your order. Thank you once again for choosing Mogo Direct and going forward, please do not hesitate to contact us at any time if there is anything we can help you with. Warm regards, Seema @ Mogo Direct

Posted 6 years ago

“We have recently purchased luxury folding chairs and trolleys for our village hall. Mogo Direct were extremely helpful and efficient throughout the purchasing and delivery process. We are so pleased with the products, which look very smart, are comfortable and so easy to put away. After sales were fantastic with a small issue with a chair - replacement sent the next day with no quibble. I would certainly recommend buying from them. Best company we have dealt with in a long time.”

Helpful Report

Posted 6 years ago

Dear Ms Howden, Thank you so much for taking the time to leave us a review about your experience with Mogo Direct. We are genuinely delighted that we were able to assist you in getting the products that would be best suited your requirements and we wish with all our heart that you will enjoy your new chairs for a long time to come. It's been such an absolute pleasure working with you from start to finish Ms Howden - thank you for being such a wonderful customer! I'd like to take this opportunity to thank you for choosing Mogo Direct and we sincerely hope to have the pleasure of working you again in the future. If there is anything we can do to help in due course, please do not hesitate to get in touch at any time. Thank you once again and wishing you well. Warm regards, Seema @ Mogo Direct

Posted 6 years ago

“The whole process from enquiry to ordering and to delivery was excellent. Throughout the process I only needed to deal with a single sales adviser (Seema) and all my needs and questions were met. Excellent service and excellent product.”

Helpful Report

Posted 6 years ago

Dear Rev Jackson, Thank you so much for taking the time to leave us a review about your experience with Mogo Direct. We are so pleased that your entire journey, from enquiry to delivery was a pleasant and positive one. Nothing makes us happier than a happy customer. I'm glad that the tables are exactly what you had hoped for too. I'd just like to say what an absolute pleasure it has been working with you - and I really hope to work with you again soon! If there is anything we can do to help in the meantime, please do not hesitate to get in touch at any time. Thank you once again for your order and for your kind words. Best Wishes, Seema @ Mogo Direct

Posted 6 years ago

“The furniture received is great, perfect for what we need. A little mix up with the order but sorted out fairly quickly.”

Helpful Report

Posted 6 years ago

Dear Ms Vickers, Thank you so much for taking the time to leave us a review - we really appreciate it! An even bigger thank you for the kind words - and we are sorry that things went wrong, but glad we were able to sort them out for you. We hope to work with you again soon! Wishing you well. Warm Regards, Seema @ Mogo Direct

Posted 6 years ago

“A superb robust chair in a great range of colours. Purchased for the grandchildren who love them. Easy to wipe clean and stackable. Great service and delivery would certainly recommend.”

Helpful Report

Posted 6 years ago

Dear Mr Wookey, Thank you so much for taking the time to leave us a review about your experience with Mogo Direct. We are genuinely delighted that we were able to assist you in getting the products that would be best suited your requirements and we wish with all our heart that the grandchildren will really enjoy the new chairs! We'd like to take this opportunity to thank you for choosing Mogo Direct and we sincerely hope to have the pleasure of working you again in the future. If there is anything we can do to help in due course, please do not hesitate to get in touch at any time. Thank you once again and wishing you well. Warm regards, Seema @ Mogo Direct

Posted 6 years ago

“We really like the quality of the products”

Helpful Report

Posted 6 years ago

Thank you so much for your recent order with Mogo Direct. Our customers are at the heart of everything we do and we rely on our customers' reviews and feedback to ensure we are improving continuously and able to provide a service that is second to none. Thank you for helping us in this endeavour by taking the time to complete our survey. We're really pleased that you are happy with your purchase and we hope you will go on to use and love your furniture for a really long time. We have noticed, however, that we dropped two stars somewhere along the way and we'd like to apologise if any aspect of our service has left you disappointed. We are really keen to find out what we could have done better and we welcome and would be highly appreciative of any further information or insight you are able to offer. We really look forward to hearing from you and hope to be awarded a five star review next time you shop with us, which we hope will be very soon. Thank you once again for choosing Mogo Direct. Warm regards Seema @ Mogo Direct

Posted 6 years ago

“Extremley helpfull and professional”

Helpful Report

Posted 6 years ago

To the lovely people at Kempshott Village Hall, Thank you so much for taking out the time to post some feedback for us. It's always nice to know what are customers are thinking and we are beyond pleased that you are happy with the service we provided. We really hope you enjoy and get great use out of your new tables and - The Lotus Chair is one of our absolute favourites, such a vibrant pop of colour that brightens the day! A huge thank you once again for choosing Mogo Direct and we hope we have the pleasure of working with you again in the future. Please do not hesitate to contact us at any time if there is anything we can do to help. Seema @ Mogo Direct

Posted 6 years ago

“Excellent customer service, helping us to get the right/best products for both our needs and budget. Delivery was prompt and again an excellent service. True value for money. Thank you.”

Helpful Report

Posted 6 years ago

Dear Ms Lawcock, Thank you so much for taking the time to leave us a review about your experience with Mogo Direct. We are genuinely delighted that we were able to assist you in getting the products that would be best suited your requirements and we wish with all our heart that you will enjoy your new chairs and tables. We'd like to take this opportunity to thank you for choosing Mogo Direct and we sincerely hope to have the pleasure of working you again in the future. If there is anything we can do to help in due course, please do not hesitate to get in touch at any time. Thank you once again and wishing you well. Warm regards, Seema @ Mogo Direct

Posted 6 years ago

“Great products, quick delivery and Seema was incredibly helpful”

Helpful Report

Posted 6 years ago

Dear Mrs Wright, Thank you so much for taking the time to leave us your thoughts regarding the service you received with Mogo Direct. Your feedback means a lot to us and we are so pleased that you are happy with your order! A happy customer = a happy us! An extra special thank you for your kind words! Thank you once again for choosing Mogo Direct and going forward, please do not hesitate to contact us at any time if there is anything we can help you with. Warm regards, Seema @ Mogo Direct

Posted 6 years ago

“Delivery time for this item was good. The tables are very sturdy, safe and made of durable materials. My only recommendation would be for there to be more colours to choose from.”

Helpful Report

Posted 6 years ago

Dear Lozell's Methodist Church, Thank you so much for taking the time to leave us a review. Your feedback is very important to us as the customer is at the heart of what we do! We are so pleased that you are happy with the tables you have purchased. Your suggestion is most definitely a good idea and we will most certainly take a look into this going forward. Thank you once again for choosing Mogo Direct and please do not hesitate to get in touch if there is anything we can do to help you further. Warm regards, Seema @ Mogo Direct

Posted 6 years ago

Mogo Direct is rated 4.6 based on 692 reviews