Name: Mogo Direct
Address: 9 Maxted ParkMaxted RoadHemel HempsteadHertfordshire, Hemel Hempstead
Rating: 4.63

“Delivery of part of the order was delayed, the company did keep us informed.”

Helpful Report

Posted 2 years ago

Good morning, Thank you very much for your recent order with Mogo Direct - we sincerely appreciate your custom. We are sorry for the delays experienced and where possible, will move forward mindfully to ensure the same issues don't occur again or cause any further inconvenience. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful day ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 2 years ago

“Order was promptly and efficiently dealt with. Also a quality product - thank you.”

Helpful Report

Posted 2 years ago

Good morning, Thank you very much for your recent order with Mogo Direct - we sincerely appreciate your custom We are really pleased that you are happy with your order and the service received - thank you for your kind words. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful day ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 2 years ago

“We contacted Mogo again, to increase the number of chairs we had previously bought in 2018. We received excellent information and customer service from both Ellen and Seema, and we have now received our order, and we are very pleased and happy that we use Mogo Direct again”

Helpful Report

Posted 2 years ago

Good morning, Thank you very much for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are really pleased that you are happy with your order and the service received - thank you for your kind words. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again and wishing you a wonderful weekend day ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 2 years ago

“Easy to order. Product of high quality and reasonably priced. Delivered on the promised date by a very friendly, efficient and co-operative driver.”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you very much for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are really pleased that you are happy with your order and will of course use and enjoy it for a long time to come. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again and wishing you a wonderful weekend ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 2 years ago

“I was delighted with the service especially from a lady called Ellen.She was so helpfull throughout all my enquiries. Regards Ian Clarke”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you very much for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are really pleased that you are happy with your order and will of course use and enjoy it for a long time to come. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again and wishing you a wonderful weekend ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 2 years ago

“When I placed the order delivery was for Wednesday 26/1 however, the confirmation of the order was for Friday 28/1 between 8.00-18.00 hours, I waited in all morning for the delivery at 12.17 hours a text said the delivery would be Monday 31/1. Very poor service I would not purchase from Moho again.”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you very much for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are sincerely sorry that the service provided was not to your satisfaction - this isn't the experience we would like any of our customers to have. The delivery was unfortunately delayed owing to an issue at the depot. We apologise for the inconvenience caused. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful weekend ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 2 years ago

“The service has been excellent, but the delivery driver was quite curt. Other than that the service has been excellent”

Helpful Report

Posted 3 years ago

Good morning, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with your order but sorry to hear about your experience with the delivery driver. This has, of course, been noted and we will feedback to the courier company. Our apologies for the disappointment caused. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your custom and wishing you a wonderful day ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 2 years ago

“Great product at a reasonable price. Would have liked a bit more information on when my table was despatched and an estimated delivery date. But as soon as I wrote to customer service they came straight back to me.”

Helpful Report

Posted 3 years ago

Good afternoon, Thank you very much for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are really pleased that you are happy with your order and will of course use and enjoy it for a long time to come. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again and wishing you a wonderful weekend ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 2 years ago

“Spot on!”

Helpful Report

Posted 3 years ago

Good afternoon, Thank you very much for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are really pleased that you are happy with your order and will of course use and enjoy it for a long time to come. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again and wishing you a wonderful weekend ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 2 years ago

“Bought this table as a friend recommend it to me. Strong and llight. Delivery as arranged. I would recommend. This company. Table not bad price. Will last for years. Spacious too. Thanks”

Helpful Report

Posted 3 years ago

Good afternoon, Thank you very much for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are really pleased that you are happy with your order and will of course use and enjoy it for a long time to come. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again and wishing you a wonderful weekend ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 2 years ago

“Well pleased pitty about the delivery delay it knocked you from 5 star to 4”

Helpful Report

Posted 3 years ago

Good morning, Thank you for your order with Mogo Direct, and for taking the time to leave us a review. We are pleased that you are happy with your table and chairs, and hope you will use and enjoy them for a long time to come. We have noted your feedback regarding delivery and hope to resolve this issue ASAP to avoid any further incidents/delays. Our sincere apologies for the inconvenience caused on this occasion. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order and wishing you a very Merry Christmas! Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 3 years ago

“On of the chairs has a defect in the material two lines running through the cloth,not great.”

Helpful Report

Posted 3 years ago

Good morning, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are sorry to hear of the issue you have experienced - your chairs should have been delivered in brand new condition. Should you wish, please do send us a photo of the defective chair via email [customerservices@mogodirect.co.uk] and we can look into sorting this out for you. Thank you for your comments & feedback. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful holiday season ahead. Warm regards, The Customer Services Team Mogo Direct Limited

Posted 3 years ago

“Great service”

Helpful Report

Posted 3 years ago

Good morning, Thank you for taking the time to leave us a review. We are pleased that you are happy with your order - your custom is greatly appreciated and the table looks absolutely great! We hope you will use and enjoy them for a long time to come! If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 3 years ago

“Very impressed with the service, order process, communication, delivery service and the table itself. Whole experience and product was excellent.”

Helpful Report

Posted 3 years ago

Good morning, Thank you for taking the time to leave us a review. We are pleased that you are happy with your order - your custom is much appreciated and we thank you for the wonderful feedback. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 3 years ago

“The quality was great and the group are very please with the tables”

Helpful Report

Posted 3 years ago

Good morning, Thank you for taking the time to leave us a review. We are pleased that you are happy with your order - your custom is greatly appreciated and the table looks absolutely great! We hope you will use and enjoy them for a long time to come! If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 3 years ago

“Tables are exactly what our ladies club needed. Sturdy, easily erected and to fold down. Sample arrived free of charge but unfortunately we ordered the wrong size but this was soon collected and our confirmed order for 4 arrived in perfect condition 7 days later.”

Mogo Direct 5 star review on 27th October 2021

Helpful Report

Posted 3 years ago

Good morning, Thank you for taking the time to leave us a review. We are pleased that you are happy with your order - your custom is greatly appreciated and the table looks absolutely great! We hope you will use and enjoy them for a long time to come! If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 3 years ago

“My chairs were delivered on schedule! I’m so pleased with the foldable seats I ordered. I’ve downsized my kitchen table to seat 4 but only had two matching chairs, but I needed ‘foldable seats’ so when I’d got extra guests I can accommodate them at the table. The seats I ordered, have strong, spongeable seats (which I need for my messy Granddaughters) and I’m delighted with them! Customer Services are brilliant, initially I had a query which was answered straight away, they let me know when delivery was and had a ‘Thank You’ after I received my items! Brilliant!!!! I’d recommend this company to anyone!!!!!”

Helpful Report

Posted 3 years ago

Good morning, Thank you for taking the time to leave us a review. We are pleased that you are happy with your order - your custom is greatly appreciated. We are sorry to hear of the issues faced with the delivery, and we will look into this going forward to improve our overall service. Thank you for bringing this to our attention. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 3 years ago

“Giving 4 due to problems of transport/supply chain and checks from us not reaching to company. Contact with Seema Ramanui has been friendly and flexible.”

Helpful Report

Posted 3 years ago

Good morning, Thank you for taking the time to leave us a review. We are pleased that you are happy with your order - your custom is greatly appreciated. We are sorry to hear of the issues faced with the delivery, and we will look into this going forward to improve our overall service. Thank you for bringing this to our attention. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 3 years ago

“Excellent service from ordering to delivery. Arrived even quicker than expected. Great quality item. Would definitely buy from them again. Thank you”

Helpful Report

Posted 3 years ago

Good morning, Thank you for taking the time to leave us a review. We are pleased that you are happy with your order and the service provided - your custom is greatly appreciated and if there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 3 years ago

“Great service and product, I will certainly be placing more orders”

Helpful Report

Posted 3 years ago

Good morning, Thank you for taking the time to leave us a review. We are pleased that you are happy with your order and the service provided - your custom is greatly appreciated and if there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 3 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Mogo Direct Reviews