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Mogo Direct Reviews

4.6 Rating 682 Reviews
91 %
of reviewers recommend Mogo Direct
Company Reviews Product Reviews
299
 Metrics Info
4.6
Based on 682 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Mogo Direct Reviews

About Mogo Direct:

Mogo was set up with one very simple aim: to offer the best value, high-quality flexible furniture, combined with the best level of customer service possible.

Our customers range from community centres, leisure centres, galleries, art centres, schools and Churches, to homes and offices. In short, any flexible space that has more than just one use.

Visit Website

Phone:

01442 233 384

Email:

hello@mogodirect.co.uk

Location:

9 Maxted ParkMaxted RoadHemel HempsteadHertfordshire
Hemel Hempstead
HP2 7EP

Write Your review

Mogo Direct 5 star review on 16th February 2023
Anonymous
Mogo Direct 5 star review on 6th November 2022
Anonymous
Mogo Direct 5 star review on 27th October 2021
Anonymous
Mogo Direct 5 star review on 10th January 2021
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Mogo Direct 5 star review on 1st June 2020
Anonymous
Mogo Direct 5 star review on 14th May 2020
Anonymous
Mogo Direct 4 star review on 5th March 2019
Mr Dickinson
3
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“The service has been excellent, but the delivery driver was quite curt. Other than that the service has been excellent”
Helpful Report
Posted 2 years ago
Good morning, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are really pleased that you are happy with your order but sorry to hear about your experience with the delivery driver. This has, of course, been noted and we will feedback to the courier company. Our apologies for the disappointment caused. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your custom and wishing you a wonderful day ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited
Posted 2 years ago
Anonymous
Verified Buyer
“Great product at a reasonable price. Would have liked a bit more information on when my table was despatched and an estimated delivery date. But as soon as I wrote to customer service they came straight back to me.”
Helpful Report
Posted 2 years ago
Good afternoon, Thank you very much for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are really pleased that you are happy with your order and will of course use and enjoy it for a long time to come. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again and wishing you a wonderful weekend ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited
Posted 2 years ago
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Verified Buyer
“Spot on!”
Helpful Report
Posted 2 years ago
Good afternoon, Thank you very much for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are really pleased that you are happy with your order and will of course use and enjoy it for a long time to come. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again and wishing you a wonderful weekend ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited
Posted 2 years ago
Anonymous
Verified Buyer
“Bought this table as a friend recommend it to me. Strong and llight. Delivery as arranged. I would recommend. This company. Table not bad price. Will last for years. Spacious too. Thanks”
Helpful Report
Posted 2 years ago
Good afternoon, Thank you very much for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are really pleased that you are happy with your order and will of course use and enjoy it for a long time to come. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again and wishing you a wonderful weekend ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited
Posted 2 years ago
Anonymous
Verified Buyer
“Well pleased pitty about the delivery delay it knocked you from 5 star to 4”
Helpful Report
Posted 2 years ago
Good morning, Thank you for your order with Mogo Direct, and for taking the time to leave us a review. We are pleased that you are happy with your table and chairs, and hope you will use and enjoy them for a long time to come. We have noted your feedback regarding delivery and hope to resolve this issue ASAP to avoid any further incidents/delays. Our sincere apologies for the inconvenience caused on this occasion. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order and wishing you a very Merry Christmas! Warm regards, The Customer Services Team @ Mogo Direct Limited
Posted 2 years ago
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Verified Buyer
“On of the chairs has a defect in the material two lines running through the cloth,not great.”
Helpful Report
Posted 2 years ago
Good morning, Thank you for your recent order with Mogo Direct, and for taking the time to leave us a review. We are sorry to hear of the issue you have experienced - your chairs should have been delivered in brand new condition. Should you wish, please do send us a photo of the defective chair via email [customerservices@mogodirect.co.uk] and we can look into sorting this out for you. Thank you for your comments & feedback. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful holiday season ahead. Warm regards, The Customer Services Team Mogo Direct Limited
Posted 2 years ago
Anonymous
Verified Buyer
“Great service”
Helpful Report
Posted 3 years ago
Good morning, Thank you for taking the time to leave us a review. We are pleased that you are happy with your order - your custom is greatly appreciated and the table looks absolutely great! We hope you will use and enjoy them for a long time to come! If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order. Warm regards, The Customer Services Team @ Mogo Direct Limited
Posted 3 years ago
Anonymous
Verified Buyer
“Very impressed with the service, order process, communication, delivery service and the table itself. Whole experience and product was excellent.”
Helpful Report
Posted 3 years ago
Good morning, Thank you for taking the time to leave us a review. We are pleased that you are happy with your order - your custom is much appreciated and we thank you for the wonderful feedback. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order. Warm regards, The Customer Services Team @ Mogo Direct Limited
Posted 3 years ago
""
Verified Buyer
“The quality was great and the group are very please with the tables”
Helpful Report
Posted 3 years ago
Good morning, Thank you for taking the time to leave us a review. We are pleased that you are happy with your order - your custom is greatly appreciated and the table looks absolutely great! We hope you will use and enjoy them for a long time to come! If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order. Warm regards, The Customer Services Team @ Mogo Direct Limited
Posted 3 years ago
Anonymous
Verified Buyer
“Tables are exactly what our ladies club needed. Sturdy, easily erected and to fold down. Sample arrived free of charge but unfortunately we ordered the wrong size but this was soon collected and our confirmed order for 4 arrived in perfect condition 7 days later.”
Mogo Direct 5 star review on 27th October 2021
Helpful Report
Posted 3 years ago
Good morning, Thank you for taking the time to leave us a review. We are pleased that you are happy with your order - your custom is greatly appreciated and the table looks absolutely great! We hope you will use and enjoy them for a long time to come! If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order. Warm regards, The Customer Services Team @ Mogo Direct Limited
Posted 3 years ago
Anonymous
Verified Buyer
“My chairs were delivered on schedule! I’m so pleased with the foldable seats I ordered. I’ve downsized my kitchen table to seat 4 but only had two matching chairs, but I needed ‘foldable seats’ so when I’d got extra guests I can accommodate them at the table. The seats I ordered, have strong, spongeable seats (which I need for my messy Granddaughters) and I’m delighted with them! Customer Services are brilliant, initially I had a query which was answered straight away, they let me know when delivery was and had a ‘Thank You’ after I received my items! Brilliant!!!! I’d recommend this company to anyone!!!!!”
Helpful Report
Posted 3 years ago
Good morning, Thank you for taking the time to leave us a review. We are pleased that you are happy with your order - your custom is greatly appreciated. We are sorry to hear of the issues faced with the delivery, and we will look into this going forward to improve our overall service. Thank you for bringing this to our attention. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order. Warm regards, The Customer Services Team @ Mogo Direct Limited
Posted 3 years ago
Anonymous
Verified Buyer
“Giving 4 due to problems of transport/supply chain and checks from us not reaching to company. Contact with Seema Ramanui has been friendly and flexible.”
Helpful Report
Posted 3 years ago
Good morning, Thank you for taking the time to leave us a review. We are pleased that you are happy with your order - your custom is greatly appreciated. We are sorry to hear of the issues faced with the delivery, and we will look into this going forward to improve our overall service. Thank you for bringing this to our attention. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order. Warm regards, The Customer Services Team @ Mogo Direct Limited
Posted 3 years ago
Anonymous
Verified Buyer
“Excellent service from ordering to delivery. Arrived even quicker than expected. Great quality item. Would definitely buy from them again. Thank you”
Helpful Report
Posted 3 years ago
Good morning, Thank you for taking the time to leave us a review. We are pleased that you are happy with your order and the service provided - your custom is greatly appreciated and if there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order. Warm regards, The Customer Services Team @ Mogo Direct Limited
Posted 3 years ago
""
Verified Buyer
“Great service and product, I will certainly be placing more orders”
Helpful Report
Posted 3 years ago
Good morning, Thank you for taking the time to leave us a review. We are pleased that you are happy with your order and the service provided - your custom is greatly appreciated and if there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order. Warm regards, The Customer Services Team @ Mogo Direct Limited
Posted 3 years ago
Anonymous
Verified Buyer
“Excellent. Great customer service they did exactly what they said they would. Great quality product too.”
Helpful Report
Posted 3 years ago
Good morning, Thank you for taking the time to leave us a review. We are pleased that you are happy with your order and the service provided - your custom is greatly appreciated and if there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order. Warm regards, The Customer Services Team @ Mogo Direct Limited
Posted 3 years ago
Anonymous
Verified Buyer
“good service and great chairs!”
Helpful Report
Posted 3 years ago
Good afternoon, Thank you for taking the time to leave us a review. We are pleased that you are happy with your order and the service provided - your custom is greatly appreciated and if there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order. Warm regards, The Customer Services Team @ Mogo Direct Limited
Posted 3 years ago
Anonymous
Verified Buyer
“searched high and low for a table that was simple to fold away and was practicable to use found it at last.”
Helpful Report
Posted 3 years ago
Good afternoon, Thank you for taking the time to leave us a review. We are pleased that you are happy with your order and the service provided - your custom is greatly appreciated and if there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order. Warm regards, The Customer Services Team @ Mogo Direct Limited
Posted 3 years ago
Anonymous
Verified Buyer
“Fast efficient service. Stuck to the agreed delivery date, and gave us a call when the delivery was about to arrive.”
Helpful Report
Posted 3 years ago
Good afternoon, Thank you for taking the time to leave us a review. We are pleased that you are happy with your order and the service provided - your custom is greatly appreciated and if there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order. Warm regards, The Customer Services Team @ Mogo Direct Limited
Posted 3 years ago
Heatherley School Of Art
Unverified Reviewer
“Mogo furniture is always good looking, tough and stands up to the test of time (as well as paint and rough treatment by students and staff at our art school). Customer services are efficient and helpful. We would always recommend Mogo.”
Helpful Report
Posted 3 years ago
Good afternoon, Thank you for taking the time to leave us a review. We are pleased that you are happy with your order and the service provided - your custom is greatly appreciated and if there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order. Warm regards, The Customer Services Team @ Mogo Direct Limited
Posted 3 years ago
Anonymous
Verified Buyer
“From the start in getting a quote to the delivery in less than 6 weeks, we couldn’t be more pleased with the service and the products we ordered. Communication with the sales team was excellent. Delivery was well managed. Definitely recommend to others!”
Helpful Report
Posted 3 years ago
Good morning, Thank you for taking the time to leave us a review. We are pleased that you are happy with your order and the service provided - your custom is greatly appreciated and if there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Thank you again for your order. Warm regards, The Customer Services Team @ Mogo Direct Limited
Posted 3 years ago
Mogo Direct is rated 4.6 based on 682 reviews
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