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Mogo Direct Reviews

4.6 Rating 682 Reviews
91 %
of reviewers recommend Mogo Direct
Company Reviews Product Reviews
299
 Metrics Info
4.6
Based on 682 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Mogo Direct Reviews

About Mogo Direct:

Mogo was set up with one very simple aim: to offer the best value, high-quality flexible furniture, combined with the best level of customer service possible.

Our customers range from community centres, leisure centres, galleries, art centres, schools and Churches, to homes and offices. In short, any flexible space that has more than just one use.

Visit Website

Phone:

01442 233 384

Email:

hello@mogodirect.co.uk

Location:

9 Maxted ParkMaxted RoadHemel HempsteadHertfordshire
Hemel Hempstead
HP2 7EP

Write Your review

Mogo Direct 5 star review on 16th February 2023
Anonymous
Mogo Direct 5 star review on 6th November 2022
Anonymous
Mogo Direct 5 star review on 27th October 2021
Anonymous
Mogo Direct 5 star review on 10th January 2021
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Mogo Direct 5 star review on 1st June 2020
Anonymous
Mogo Direct 5 star review on 14th May 2020
Anonymous
Mogo Direct 4 star review on 5th March 2019
Mr Dickinson
3
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
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Verified Buyer
“Excellent Service! Item arrived well-packed! On Time! Many thanks, Best Regards, Noel.”
Helpful Report
Posted 1 year ago
Good afternoon, Thank you very much for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are absolutely delighted that you are happy with your order and the service we provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful day and week ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited
Posted 1 year ago
Anonymous
Verified Buyer
“Very happy with the product quality. Service excellent with courteous contact re the large deliver,.”
Helpful Report
Posted 1 year ago
Good afternoon, Thank you very much for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are absolutely delighted that you are happy with your order and the service we provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful day and week ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited
Posted 1 year ago
Anonymous
Verified Buyer
“Excellent quality court chairs at reasonable prices. , The sales staff were very helpful and informative. Would definitely purchase from Mogo again. Only negative was the delivery. The 60 chairs were just dumped on 2 pallets at the end of the lane outside in the pouring rain with no help to carry them into the building about 20 metres away, then just left. It's lucky we managed to pull together some volunteer quickly or the chairs would have all been soaked.”
Helpful Report
Posted 1 year ago
Thank you for your 5 star rating of Mogo Direct! We are delighted to hear that you are happy with the quality and price of our chairs, and that the sales staff were very helpful and informative We apologize that there were some issues with the delivery process and will make sure to take additional care next time to prevent any similar occurrences going forward. Once again, thank you for your kind words and your 5 star rating.
Posted 1 year ago
Anonymous
Verified Buyer
“Such a great company to work with. Their customer service was amazing . Very quick delivery and after I explained there was no one on site all day to receive the order ( it was coming to a church) , they arranged the courier would give me an hours notice of arrival. It worked perfectly. I couldn’t recommend them enough”
Helpful Report
Posted 1 year ago
Good afternoon, Thank you very much for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are absolutely delighted that you are happy with your order and the service we provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful day and week ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited
Posted 1 year ago
Anonymous
Verified Buyer
“Excellent customer service- answered all my e mails and queries promptly. Super quick delivery of a great product.”
Helpful Report
Posted 1 year ago
Good afternoon, Thank you very much for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are absolutely delighted that you are happy with your order and the service we provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful day and week ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited
Posted 1 year ago
""
Verified Buyer
“The chairs arrived on time, however i see a tiny part with paint comes off and rust formed on it.”
Helpful Report
Posted 1 year ago
Thank you for taking the time to leave us a review. We're pleased to hear that you are satisfeid with the delivery of your chairs. If you have any issues with the quality, please do email us directly (customerservices@mogodirect.co.uk) so that we can look to have the chair repaired or replaced for you. We look forward to hearing from you. Kind regards, The Team @ Mogo Direct
Posted 1 year ago
Anonymous
Verified Buyer
“Very good product. Delivered swiftly. If anything, notification that the delivery was due that day would have helped!”
Helpful Report
Posted 1 year ago
Good afternoon, Thank you very much for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are absolutely delighted that you are happy with your order and the service we provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful day and week ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited
Posted 1 year ago
Anonymous
Verified Buyer
“Great chair and delivery”
Helpful Report
Posted 1 year ago
Good afternoon, Thank you very much for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are absolutely delighted that you are happy with your order and the service we provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful day and week ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited
Posted 1 year ago
Anonymous
Verified Buyer
“Great service, the tables are just what we needed for our sports and social club are light and easy to move. We will be ordering more .”
Helpful Report
Posted 1 year ago
Good afternoon, Thank you very much for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are absolutely delighted that you are happy with your order and the service we provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful day and week ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited
Posted 1 year ago
Anonymous
Verified Buyer
“Great product, good price, quick delivery. I definitely will buy from Mogo again.”
Helpful Report
Posted 1 year ago
Thank you so much for your 5-star rating of Mogo Direct. We are so glad that you had a great experience with the product, pricing, and delivery. We always strive to provide our customers with the best possible service and products. We are so pleased that you would be happy to purchase from Mogo again and look forward to seeing you back soon. Thank you again for your kind words!
Posted 1 year ago
Anonymous
Verified Buyer
“Received goods in a timely manner and excellent condition however, very disappointed to pay £17.50 delivery charge when the item was posted via Royal Mail at a cost of £5.50. No need to charge so much for delivery if you are not actually paying that much.”
Helpful Report
Posted 1 year ago
Thank you so much for your 5 star rating We are sorry to hear that you were disappointed with the delivery charge. We are always trying to ensure the best delivery experience for our customers and we appreciate your feedback to help us improve our services.
Posted 1 year ago
Anonymous
Verified Buyer
“Very pleased with the purchase of a folding chair”
Helpful Report
Posted 1 year ago
Good morning, Thank you very much for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are pleased that you are happy with your order and with the service received. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful day and week ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited
Posted 1 year ago
Anonymous
Verified Buyer
“The order was delivered very quickly and on time. There was an item missing from the order but it was delivered promptly the next day.”
Helpful Report
Posted 1 year ago
Good morning, Thank you very much for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are pleased that you are happy with your order and with the service received. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful day and week ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited
Posted 1 year ago
Anonymous
Verified Buyer
“Excellent. Items packaged well. Delivered as arranged.”
Helpful Report
Posted 1 year ago
Good morning, Thank you very much for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are pleased that you are happy with your order and with the service received. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful day and week ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited
Posted 1 year ago
Anonymous
Verified Buyer
“Cheapest price I could find for the product on the Internet and faster than stated delivery.”
Helpful Report
Posted 1 year ago
Good morning, Thank you very much for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are pleased that you are happy with your order and with the service received. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful day and week ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited
Posted 1 year ago
Martin
Verified Reviewer
“Excellent customer service to replace seat of a broken chair and provide table safety collars”
Helpful Report
Posted 1 year ago
Good morning, Thank you very much for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are pleased that you are happy with your order and with the service received. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful day and weekend ahead! Warm regards, The Customer Services Team @ Mogo Direct Limited
Posted 1 year ago
Anonymous
Verified Buyer
“First time ordering from MOGO and I must say I’m very Impressed!!! Service was 10/10 very friendly and reliable , Products were Value for Money and Very durable … 100 satisfied!! Definitely Recommend get ordering!!”
Helpful Report
Posted 1 year ago
Good morning, Thank you very much for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are pleased that you are happy with your order and with the service received. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful day and weekend ahead! Warm regards, The Customer Services Team @ Mogo Direct Limited
Posted 1 year ago
Anonymous
Verified Buyer
“Brilliant customer service”
Helpful Report
Posted 1 year ago
Good morning, Thank you very much for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are pleased that you are happy with the service received. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful day and weekend ahead! Warm regards, The Customer Services Team @ Mogo Direct Limited
Posted 1 year ago
Anonymous
Verified Buyer
“Easy to order and the items came within a few working days. I ordered a table and chair and all I had to do was take them out of their packaging. Chair is very comfortable, I am able to sit on it all day”
Helpful Report
Posted 1 year ago
Good morning, Thank you very much for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are pleased that you are happy with your order and with the service received. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful day and weekend ahead! Warm regards, The Customer Services Team @ Mogo Direct Limited
Posted 1 year ago
Mogo Direct is rated 4.6 based on 682 reviews
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